Quick resolve-professional
I did not expect such a quick response to my comment/issue. Most of the time stores will say "someone will get back to you in 24-48 hours. My issue was resolved in less than 3 hours. Thank you
Thelatestdrop (thelatestdrop.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
I did not expect such a quick response to my comment/issue. Most of the time stores will say "someone will get back to you in 24-48 hours. My issue was resolved in less than 3 hours. Thank you
Great price on the shoe I wanted. Thanks.
Update: customer service indeed emailed me at the same time I submitted this review. They ended up sending me the correct sized shoes and applied an additional discount to my order! Both orders arrived within 3 days. I would happily order from TLD again. Original: I ordered a size 9 and received an 8.5. I thought it was weird that my ankles felt like they were getting choked but I chalked it up to breaking the shoes in. I looked at the box the next morning and sure enough, they're smaller than what I ordered. Tried calling but was sent straight to voicemail with no callback yet.
Hi Samuel, I'm sorry to hear you got the wrong size! Someone from our customer service team was in the process of writing you an email as we saw this. You should expect an email and callback very shortly!
Easy to order, great price and quick delivery
I wanted to update/correct my original review because The Latest Drop ultimately made things right. My initial experience was frustrating because I received wrong size. However, after reaching out to customer service, they responded and worked to correct the issue. To their credit, they expedited the return process and made sure I received the boots in the correct size. While the original mistake was disappointing, I appreciate that they took responsibility and resolved the problem rather than ignoring it. Customer service matters most when something goes wrong, and in this case, they stepped up and fixed the issue. Because of that, I felt it was only fair to update my review and acknowledge the effort they made to resolve everything.
Hi, I'm very sorry to hear that you had a bad experience with the Blundstone boots. There was never any intention to list a misleading model but we will look at this and ensure everything is clear. Thank you for the feedback on the sizing as well - we will work to make things even clearer going forward. We care deeply about our customers having a good experience and someone will be reaching out to you shortly to fix your order and make it up to you.
Delivered fast, shoes were as expected and cost less than other sellers.
Very happy with my shopping experience. Price was great, and shipping was faster than expected which was a plus.
Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect which I sent and they immediately said they would replace them and the new pair arrived a few days later. Great customer service.
For one the Nike Golf Shoes are great, but what's even better is the Customer Service at the latestdrop.com.
Great price, fast shipping.
Fast response to order and shipment at a great price.
I was uncertain about this website but saw it got good reviews ( went through ChatGPT )...ordered Tom Ford glasses and they came quickly and very well packed. In fact, just ordered a second pair. Very impressed with price and service
I had an issue (leaks) on my SMEG electric Kettle. But by the time I found out it was well over the return date they had posted on the website. But Thelatestdrop was very sympathetic and sent me a replacement kettle right away. Thank you.
Because I had zero issues. Shipping was super fast, product was exactly as described. Again, no issues.
I got a very good deal on a Cotopaxi backpack and they shipped it out very quickly. I wouldn’t hesitate to use them again.
Amazing customer service and my product came quickly.
Love that my size and style were in stock! Shoes arrived in terrific shape and were a good price. Seems as though they took some time to arrive. Perhaps this is the fault of the shipping service and not Thelatestdrop.
Easy transaction, price was lowest I found, and I received the order much quicker than estimated.
Easy and Seamless ordering experience! Quick shipping, and item was exactly as described. Price was very competitive. Will not hesitate to order from TheLatestDrop.com again!
Drop made my shopping experience convenient easy fast and friendly. I love shopping with "Drip" Drop!
61 reviews matching