The Mailworks (themailworks.com) has a 5.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-12.
Sierra was really helpful getting my replacement order shipped - she responded immediately to me and made sure my order got out in a timely manner. I enjoyed working with her throughout this whole process and look forward to working with Sierra and MailWorks again!
Maigan was such a wonderful person to work with! I’ve worked with her many times on custom orders and it has been a pleasure. She always makes sure that any problems or questions are explained clearly. I look forward to my next project with her and Mailworks!
Everyone was so friendly and prompt in their responses. Also, it was definitely the best price--cheaper than when I had to print and mail newsletters myself!
They have always done great work on my EDDM mailers I would highly recommend them to anyone who needed this service.
Fantastic, as always. Totally trusted!
Fast and friendly. Easy to do. Very helpful
The whole Mailworks team was a pleasure to work with!
We were extremely impressed with Mailworks timeliness, especially during the holiday season. Our mailing went out on time and it certainly helped in this time of a pandemic, for the attention that was afforded to our requests. We would certainly use Mailworks again in the future.
Great communication and fast turn around although a reorder feature would be great on your site.
Loved working with Stacy and Sierra!
Excellent service in every way. Maigan was a tremendous help — knowledgeable, helpful and friendly.
We wanted to be sure to support a local business when designing our cards this year and working with The Mailworks/Sierra made the process, simple, easy and stress free. I sent her a quick email with little direction and some photos then within 24 hours I had a perfect card designed and ready to sent. Thank you for you professional service, creative talent and helping create the perfect card for our family this year!
Sierra and Stacy were so great to work with on this mailing. Stacy walked me through how to place an order online and Sierra was wonderful with status updates and projections of maildrop dates.
My project manager was knowledgeable about right product for my project, walked me through the ordering and had a very helpful disposition which is much appreciated. Great to shop local and amazingly competitive prices!
I have been using The Mailworks since they opened (Brigar prior to that where many of them had worked). Working for the largest private Direct mailing company (Gardenway in Troy), my reliance on my vendors was paramount. The Mailworks provided a more than ample staff of capable employees and machinery to allow me peace of mind. They never missed a deadline, and more often than not were finished ahead of schedule! I started my own business 25 years ago and although I was not doing the volume of work we had done at Gardenway, The Mailworks was a key vendor. I've done pretty much every kind of mailing project imaginable in 50 plus years in the business and have not had a vendor that is willing to provide: methods more efficient, more cost effective, more creative than The Mailworks. They do all this with a highly knowledgeable and friendly staff of professionals, many who have been there from day one and I know by name. I would not hesitate to suggest them to anyone needing their expertise. Ronald Lawrence President Ron Lawrence Marketing Inc.
Brooke and Maigan were super great to work with - made everything easy and enjoyable. Love our new relationship with Mailworks!
Used The Mailworks multiple times and always very satisfied with the quality of work, the representatives I've worked with and the speediness of mailing.
Our experience with The Mailworks continues to be very positive! Edits and revisions are completed quickly and once approved our jobs have been produced and delivered on time.
They were very helpful in selecting the lists and getting the mailing out. Thanks.
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