Thermal Paper Direct (thermalpaperdirect.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
I've been buying paper from Thermal Paper Direct for years, and they continue to impress every single time. They consistently offer the best prices, top-notch customer service, and incredibly fast delivery. It's rare to find a company that gets everything right—reliable products, great value, and quick turnaround. I wouldn't go anywhere else for my paper needs. Highly recommend!
Amy was the woman that assisted me with my order . I asked her to duplicate my previous order and she did . When that order arrived it was the wrong size ( all my fault because I forgot that I had changed processor machine since I had last ordered ) she quickly and pleasantly helped me get it corrected , reordered and returned ! She was amazingly helpful to a computer stupid person (me ) she never made me feel bad about how I wasn’t able to help myself figure it out . WONDERFUL!!!!!
Jodi, thank you so much for taking the time to leave Amy such a positive and thorough 5 star review. It means a lot to our team. You are appreciated !
The online order platform is user-friendly. It's always easy to order from the website. Shipment however is problematic. Our large shipment of thermal paper rolls was left outside by our garage door in open weather which could damage the packages easily, especially on a rainy day. Usually, our shipments are left in the front or back covered porch of the house.
Thank you for the 4 star review. Unfortunately, we do not have control over FEDEX / UPS delivery drivers. I apologize for the way they delivered your shipment. We are always more then happy to assist in replacements if need be if a package arrives damaged.
63 reviews matching