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Beauty & Well-being

Thrivelab

61 reviews

5.061 reviews
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About Thrivelab

Data updated
Website
thrivelab.com
Category
Beauty & Well-being
Location
United States · San Clemente
Status
Unclaimed
Last 12 months
61 reviews
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Is Thrivelab legit?

Thrivelab (thrivelab.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

R
Ronald Arthur Nelson · 1 review · Verified · Experienced 2026-05-05 ·

Product and my provider have been great…

Product and my provider have been great to work with!

Reply from Thrivelab2026-05-20

Thanks so much for taking the time to share this. We're really glad the product and your provider have been a good fit, and we're lucky to have you with us. Warmly, The Thrivelab Team

V
Valued Customer—Kentucky · 5 reviews · Verified · Experienced 2026-05-11 ·

Wonderful!

Kathya and Dr. Bimisa Augustin are amazing!

Reply from Thrivelab2026-05-20

Thank you for the kind words! Kathya and Dr. Augustin are wonderful, and we know they'll love hearing this. We're so grateful you're part of the Thrivelab family. Warmly, The Thrivelab Team

J
Jessica Pierce · 2 reviews · Verified · Experienced 2026-05-11 ·

Thrivelab was AMAZING!

Thrivelab was amazing! Brittany was informative and listened to how my body is feeling. I loved the telehealth appt. I will recommend them to everyone I know and am excited to continue my program. Thanks for helping!

Reply from Thrivelab2026-05-20

Thank you so much for sharing this! Brittany is wonderful at making people feel truly heard, and we're so glad that came through in your appointment. We're excited to continue this journey with you, and the recommendations mean the world to us. Warmly, The Thrivelab Team

R
Robert Baldwin · 2 reviews · Verified · Experienced 2026-04-30 ·

Great support and always respond…

Great support and always respond quickly with any questions.

Reply from Thrivelab2026-05-05

Thank you so much for the kind words! We work hard to make sure every question gets a fast, helpful response, so this really means a lot to our team. We're glad you've had a great experience and we're always here whenever you need us.

K
Kelly · 2 reviews · Verified · Experienced 2026-04-30 ·

Flexibility of Appointments and Knowledge of Staff

I love the flexibility of the appointments, including some offerings on Saturdays. I love the knowledge that the providers give and all the staff that I've had contact with have been so helpful and friendly. Especially Katya! I have been trying to get the courage to get a full checkup and this process has made it so much easier from the comfort of my own home.

Reply from Thrivelab2026-05-05

Thank you so much for sharing this! We're glad our scheduling flexibility and telehealth convenience have made it easier to prioritize your health. Our providers and staff are truly passionate about delivering knowledgeable, compassionate care, and we'll be sure to pass your kind words along to Katya. We're honored to be part of your health journey and look forward to continuing to support you.

E
Emily · 1 review · Verified · Experienced 2026-04-29 ·

Bimi

Dr. Bimina actually listens and is so compassionate. She has genuine interest in her patients and wants to know how her recommendations are going. Hazel was on the ball and she worked hard to get me the testing I needed. Awesome experience! I can’t say enough good things about Thrivelab. They are working hard to get me my life back.

Reply from Thrivelab2026-04-29

This made our day to read. Dr. Bimina and Hazel are exactly the kind of team we want every patient to have, and it means so much to hear that you felt genuinely heard and cared for. "Getting your life back" is exactly why we do this. Thank you for trusting Thrivelab with your care.

B
Bridget Nichol Summerfield · 1 review · Verified · Experienced 2026-04-28 ·

Easy access to the portal and video…

Easy access to the portal and video call. Dr. Bimisa was amazing and caring. I’m looking forward to working with her through my HRT.

Reply from Thrivelab2026-04-29

You're in great hands with Dr. Bimisa. Welcome to Thrivelab, and we're so glad you're here!

B
Brian Leonard · 2 reviews · Verified · Experienced 2026-04-28 ·

Eager to help

Listen to what I was saying. Very helpful.

Reply from Thrivelab2026-04-29

So glad you felt heard. That's what we're here for. Thank you for the kind words!

S
Sheryl Anjanette · 2 reviews · Verified · Experienced 2026-04-28 ·

Always very knowledgeable and…

Always very knowledgeable and responsive.

Reply from Thrivelab2026-04-29

Thank you! Being knowledgeable and responsive is the bare minimum we want every patient to experience. We appreciate you taking the time to share that.

A
Andrew Butler · 1 review · Verified · Experienced 2026-04-27 ·

Glad I chose to restart my TRT through…

Glad I chose to restart my TRT through Thrivelab because they work with insurance companies. Brittany Meeker-Gonzalez was extremely thorough and helpful and ready to help get the ball rolling. If you are interested in TRT, these are the people to talk to. As someone who was on TRT in the past, and had to quit because of price, I am glad to get back on it.

Reply from Thrivelab2026-04-29

Brittany is fantastic, and we're so glad the insurance coverage made this possible for you. Access to care shouldn't come down to cost, and we're honored to be the team that gets to support your TRT journey. Welcome back!

M
Maria Mchugh · 1 review · Verified · Experienced 2026-04-25 ·

I felt very confident expressing my…

I felt very confident expressing my symptoms, and knowing they were understood and reviewing my labs, which was very insightful I have been a patient for many years and always confirm that a good job

Reply from Thrivelab2026-04-27

Thank you for your continued trust in us over the years, it truly means a lot. We're so glad our team has made it easy for you to feel heard and that reviewing your labs together has been valuable. We look forward to continuing to support your health journey.

J
Joseph · 4 reviews · Verified · Experienced 2026-04-25 ·

Providers are knowledgeable and helpful…

Providers are knowledgeable and helpful and care about the patient well being.

Reply from Thrivelab2026-04-27

Thank you so much for sharing this! Knowing that our providers made you feel cared for is exactly what we strive for. We'll be sure to pass your kind words along to the team.

S
Susan Makofka · 1 review · Verified · Experienced 2026-04-11 ·

Pretty good so far

My appointment with my provider was great. Getting my prescriptions filled with the online pharmacy was painful and took a lot longer than I expected.

Reply from Thrivelab2026-04-27

Thank you for sharing this and we're glad your appointment went well! We're sorry the pharmacy experience didn't match that same level of ease. This is helpful feedback and we're always working to improve that part of the process. Please don't hesitate to reach out to our team if you need any support getting things sorted.

K
Kelly B. · 1 review · Verified · Experienced 2026-04-22 ·

Ashley Wheeler is thorough and helpful

Ashley Wheeler is thorough and helpful, just an awesome experience! Katyla is professional and responsive, definitely recommend! Thank you so much for your support and professionalism!

Reply from Thrivelab2026-04-27

We're so happy to hear you had such a positive experience with Ashley Wheeler and Katya! They are both wonderful members of our team and we'll make sure they see this. Thank you for the recommendation and for trusting us with your care.

C
Cassie · 4 reviews · Verified · Experienced 2026-04-21 ·

I was skeptic at first..

I was skeptic at first because you see ads everywhere for stuff and you aren't sure it is legit. It was pretty straightforward. She was knowledgeable and answered my questions. I am hopeful and encouraged to see how it goes. I am already on-board with how much more affordable it is for me in comparison to functional medicine locally. I cannot wait to feel better!

Reply from Thrivelab2026-04-27

We completely understand the skepticism and we're so glad you gave us a chance! It's great to hear the process felt straightforward and that your questions were answered along the way. We're excited for you to start feeling better and we're here for you every step of the way.

C
Christi B · 1 review · Verified · Experienced 2026-04-20 ·

Provider listened well and gave…

Provider listened well and gave detailed explanations about health and labs

Reply from Thrivelab2026-04-27

Thank you for sharing this! We're glad your provider took the time to walk you through everything clearly. We'll pass the feedback along to the team.

S
S. Otoole · 3 reviews · Verified · Experienced 2026-04-18 ·

My provider Lacey Shambo was very…

My provider Lacey Shambo was very informative and understanding. I got all Of the info I needed to make an informed decision. She came up with treatment plan. I can’t wait to get started.

Reply from Thrivelab2026-04-27

Thank you for this wonderful feedback! Lacey is fantastic and we're so glad she made sure you had everything you needed to feel confident in your treatment plan. We can't wait to support you on this journey!

T
Travis R. Britton · 1 review · Verified · Experienced 2026-04-13 ·

Excellent Service!

Reply from Thrivelab2026-04-16

Thank you for the kind words! We're glad your experience reflected the standard we hold ourselves to. We look forward to continuing to support you.

C
Connie Cart · 1 review · Verified · Experienced 2026-04-12 ·

Thrive is so easy to use!

Lacey is easy and pleasant to talk to. I appreciate the willingness to work with my new doctor. Thank you!

Reply from Thrivelab2026-04-16

So glad to hear the experience has felt seamless. Lacey will love seeing this, and we're happy our team has been able to work alongside your new doctor. Thank you for taking the time to share this!

L
Leti Lozano · 3 reviews · Verified · Experienced 2026-04-11 ·

Love having Thrive Lab

Love having Thrive Lab! The ease of making appointments for questions is 10/10. Working with Daniela and Lacey also 10/10. Lacey is thorough and personable. Great fit for me.

Reply from Thrivelab2026-04-16

This made our day! Daniela and Lacey are wonderful and we're so glad the fit feels right. Easy access to your care team is something we take seriously, so it's great to hear that's coming through. Thank you!