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Health & Medical

TKTX Company ®

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33 reviews

2.533 reviews
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About TKTX Company ®

Data updated
Website
tktxcompany.com
Category
Health & Medical
Location
China
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
81% (17/21)
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About this business

Welcome to the official TKTX Numbing Cream store. For more information visit our official website.https://tktxcompany.com/about-100% Original product with authenticity Seal.

Written by the business, not verified by us.

Is TKTX Company ® legit?

TKTX Company ® (tktxcompany.com) has a 2.5 out of 5 rating on OK.one, based on 33 user reviews collected here. It is listed under Health & Medical and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 81% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I love your products and this sale was…

I love your products and this sale was amazing I wish I could have bought more but I have plenty for my future tattoos

Reply from TKTX Company ®2022-04-08

Thank you very much, we are very happy to have you as our customer. tktxcompany.com appreciates your review.

Customer service was great and very…

Customer service was great and very helpful! Looking forward to receiving my products.

Reply from TKTX Company ®2022-04-07

Thank you very much, we are very happy to have you as our customer. tktxcompany.com appreciates your review.

your communications is terrible...for…

your communications is terrible...for what I paid I got such a small amount of product I doubt I would ever order again from you...I run a medical health spa business and am looking for people and suppliers I can count on for product in a timely manner....you just don't seem to fit the bill Christine Byer should have never recommended you folks as your company and its lack of service and communications with your customers sucks in my opinion...you need to do a LOT better. In terms of rating your company I believe I just did. Blaming the customer for your long turnaround time is also as unprofessional as your telling them to go to whatsapp to contact you. The only time you communicate is when you are prompted to do so. Poor service! Dan Slentz

Reply from TKTX Company ®2022-04-13

Sorry, but before you buy our product, all the information is on the website. It's not our fault if you haven't read the product description completely. We have always been in direct contact with you, until the delivery of the product. The delivery time is 20 to 30 days informed at the time of placing the order. Didn't you also read this information? Sorry, but you made a mistake by not reading the full description when ordering. We add that your order was successfully delivered within the estimated time at the time of purchase. Have a great day. Check the tracking link. https://t.17track.net/pt#nums=AG843592735CN

Fantastic in all ways!

Fantastic customer service via Whats App. Despite the major time difference, the reps at TKTX were always prompt and courteous. We had to communicate quite a bit b/c my parcel was seemingly lost in transit and arrived 24 hours before my knee tattoo-- WHEW! I certainly KNEEded it (ha, sorry). The product worked exactly as described for the outline part, aka the worst part. It had pretty much worn off by the time we got to shading and coloring because I absolutely felt that part, but it must have been working in the background because the pain was mostly tolerable. Definitely allow plenty of time for the shipment, and know that the tube is itty-bitty. I'll be ordering a bunch more now that I know how amazing it is, and all I have left are the really painful spots (my other knee, ribs, back of my knees... so the hinges, lol) Thanks TKTX!

Reply from TKTX Company ®2022-04-07

Thank you very much, we are very happy to have you as our customer. tktxcompany.com appreciates your review.

This place is a scam

This place is a scam. I ordered 2 tubes from here and never received them.

Reply from TKTX Company ®2022-04-07

Hello Reese. Your order is on its way, as stated at the time of purchase. Delivery time is 20 to 30 business days. we cannot consider weekends and holidays. Go to the customer dashboard and you will get the tracking link to verify your order. Check the tracking link. https://t.17track.net/en#nums=AG901593843CN Your order is in the final stages and will be delivered shortly. Be aware. - When your problem is over, please re-evaluate our company. Thanks.

I haven’t gotten my package it’s pass…

I haven’t gotten my package it’s pass due🤔

Reply from TKTX Company ®2022-04-07

Hi Sherly Cruz. When making the purchase, we inform you that the delivery time is 20 to 30 business days. You made the purchase on 03/26 and it is still on its way to your address. in our control panel you have access to the tracking link. - Hi Sherly. Your package has been delivered. update your review. Check the link. https://t.17track.net/en#nums=AG860947460CN - Wait for the delivery deadline and re-evaluate our company again. Thanks.

Rip off

ordered 3 months ago and still no delivery. Evertytime I contact tktx they tell me parcel is on its way. Complete rip off. My order number is 8307

Reply from TKTX Company ®2022-03-31

Hi, so that we can check your order, what is the order number or customer name? We are on whatsapp for better service. wa.me/17867961456

Never received cream called emailed…

Never received cream called emailed asking for refund

Reply from TKTX Company ®2022-03-31

Hello Customer. Your order was placed on 30/01/2022 and the delivery time is 20-30 working days and we cannot consider weekends and holidays. Track your order on our website or the tracking link. https://t.17track.net/pt#nums=AG902111437CN 2022-03-09 05:09 SEATTLE WA 98134, UNITED STATES SEATTLE WA 98134 SEATTLE WA 98134 Your product is in the final stages and will be delivered soon. - If you think your issue has been resolved, please re-evaluate our company, this is very important. Thanks.

Bad Customservice!!! Would not order again!

Wanted to cancel and re-do my order, the customerservice said that it is cancelled and I can order again. Wanted a confirmation about the cancellation and they said again, that my order is cancelled and I can re-do my order, even if i havent got my money back, i will recive it later. I was everyday in contact with the WA Customservice but now my first order is on its way and „its my fault“ cause there were problems in our communication.. such a bad service!!! At least the order is on it‘s way but I think this is a trap.. would not order again!

Reply from TKTX Company ®2022-03-31

Hello, Customer. You made the payment via bank account and the processing time is too long. therefore, our operator discovered that his order at that point in the conversation had not been shown as paid. We ship your order after payment confirmation. Check the tracking link. https://t.17track.net/pt#nums=LT997423049NL We apologize for the inconvenience and we are here for a better service, any questions contact us on whatsapp. - If you wish, please re-evaluate our company again.

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