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Electronics & Technology

Tracelo

229 reviews

4.6229 reviews
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About Tracelo

Data updated
Website
tracelo.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
229 reviews
Replies to negative
71% (12/17)
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Is Tracelo legit?

Tracelo (tracelo.com) has a 4.6 out of 5 rating on OK.one, based on 229 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.

What people say

C
Cheryl Nez · 1 review · Experienced 2026-08-05 ·

Good job and everything

Reply from Tracelo2026-08-05

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

Z
Zikhona · 1 review · Experienced 2026-08-05 ·

Good

Nothing yet

S
Sid · 1 review · Experienced 2026-08-05 ·

Great things

Reply from Tracelo2026-08-06

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

S
Steve · 4 reviews · Experienced 2026-07-16 ·

AVOID THIS COMPANY

AVOID THIS COMPANY. They take your money but provide no service; a scam in my opinion. No location provided for me despite them taking my money. I requested a refund but no they wouldn’t do that. I could not expect a location to be provided, I was told (after they took my money) until the phone I was searching for received this company’s contact (that’s if the request doesn’t go to spam, unwanted or gets rejected/screened out) and then the person who has the phone has to consent to the location being provided - USELESS when the phone is lost or stolen etc WHICH IS WHY I NEEDED TO TRACE THE PHONE!!! The scummy thief won’t consent obviously. My assessment of my experience: Rip off no-service crappy company. Look at all the automated, no effort, responses to the multiple, other negative feedback. Unprofessional and they clearly don’t seem to care as long as they get your money when you are vulnerable - shameful!

Reply from Tracelo2026-08-07

Dear Steve, We're sorry to hear about this and would like to investigate this case properly. Please contact our success team through the email below: 👉 [ [email protected] ] Please include the email address associated with your account and the following reference number 6095316SE so we can identify the case in a timely manner. Best regards, Tracelo Team

J
Jasmine Gray · 1 review · Experienced 2026-08-05 ·

Good and fast experience

Good and fast experience. Would recommend to anyone.

Reply from Tracelo2026-08-06

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

D
Din Ahmetović · 1 review · Experienced 2026-08-04 ·

best expirience ever

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

F
Fernand Stefani · 3 reviews · Experienced 2026-08-04 ·

Tout ok

Tout ok. Service ok

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

D
Daniel Gazzola · 1 review · Experienced 2026-08-04 ·

Made me

Made me fill this out

D
Dr Suresh Mason · 2 reviews · Experienced 2026-08-04 ·

Simple to use

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

M
Memduhcan Sahin · 1 review · Experienced 2026-08-04 ·

Beatifull app

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

A
Akwasi Agyarko Mensah · 1 review · Experienced 2026-08-05 ·

Its very fast

M
MrMichaelEasson · 2 reviews · Experienced 2026-08-04 ·

Helped to track someone who was missing

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

S
Sophie Davis · 2 reviews · Experienced 2026-08-04 ·

Really good

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

V
Vrabie Sorina · 1 review · Experienced 2026-08-04 ·

I had a good experience

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

A
Anna Simonyan · 1 review · Experienced 2026-08-05 ·

Good

Good, fast,

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

M
Mike · 1 review · Experienced 2026-08-04 ·

Good

Good option fast and quick and affordable

Reply from Tracelo2026-08-05

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

W
Wendy Le Moullec · 2 reviews · Experienced 2026-08-04 ·

Bof…

Beaucoup de mal à l’application.

Reply from Tracelo2026-08-07

Chère Wendy, Merci pour votre avis. Nous sommes désolés que votre expérience n'ait pas été ce que vous espériez. Veuillez contacter notre équipe de succès client via l'email suivant : 👉 [ [email protected] ] Nous aimerions beaucoup comprendre ce qui s'est mal passé et y remédier ! Cordialement, Tracelo Team

B
Brenda美国 · 3 reviews · Experienced 2026-08-03 ·

Easy access and process

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

A
Allie Kasten美国 · 1 review · Experienced 2026-08-03 ·

It helps so much!

Reply from Tracelo2026-08-04

Dear Customer, Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us met your expectations, and we truly appreciate your kind words. Your satisfaction is our highest priority, and reviews like yours inspire us to continue maintaining the highest standards of service. Kind regards, Tracelo Customer Success Team

M
Michael美国 · 1 review · Experienced 2026-08-03 ·

Show me the location and then I'll give…

Show me the location and then I'll give you a review

Reply from Tracelo2026-08-04

Dear Michael, Thank you for your feedback. We're sorry the result wasn't what you were expecting. Location accuracy can depend on a number of factors, and we'd like to look into your specific case. Please reach out to our customer success team via the following email: 👉 [ [email protected] ] We will investigate the case and get back to you. Best regards, Tracelo Team