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Public & Local Services

TradeDay

113 reviews

4.5113 reviews
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About TradeDay

Data updated
Website
tradeday.com
Category
Public & Local Services
Location
United States · Chicago
Status
Unclaimed
Last 12 months
113 reviews
Replies to negative
82% (9/11)
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Is TradeDay legit?

TradeDay (tradeday.com) has a 4.5 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-11.

What people say

F
F Adler (Phantom) · 21 reviews · Experienced 2026-06-17 ·

This is regarding trades that last…

This is regarding trades that last under 10 seconds. I cannot get a straight answer from them. If 10 seconds is the policy for all trades, then it should be posted at their website. IT IS NOT. I asked this question several months ago and got a completely different answer. The support person, Eli, said it's not at the website but that's the policy. I have 2 setups: a 5 tick profit target on one and 2 profit targets 5 ticks and 10 ticks on another. I trade 2-3x per day. I'm not taking 200 trades a day. It is not HFT trading. I'm an ORDER FLOW TRADER. I pay for my datafeed through my live account at Ninja. This is NOT simulated datafeed. I explained all of this. But he insisted that was the policy. This is the problem with many of these companies: they REFUSE to be transparent on their policies. Either it's allowed or it isn't. Make up your mind. If you don't know what order flow trading is, just say so and be done with it. Also, I requested a copy of the transcript but did not receive it. To whomever reads this post: Please send me a copy of that transcript. Thank you. It has been over a week with no reply from Tradeday. I have not received the transcript. I did copy the entire transcript and I am going to post it. The agent clearly wrote their policy on 10 second trades but admitted that it is not at their website. Your own support person wrote in response to my question about your policy: "no, it's not at the website". And you still have not sent a copy of that transcript. I made a copy. It's going to be posted online. Your credibility is in the toilet. And you did not upload your policy in May. When you're digging yourself into a hole, stop digging. If the transcript is not received, it will be posted online.

Reply from TradeDay2026-06-27

This policy is posted on our website: https://tradeday.freshdesk.com/en/support/solutions/articles/103000397952-order-splitting-and-microscalping It's been up since the 19th of May, exactly one month before you posted this review. We are sorry that you do not like this policy, but it's there to protect the integrity of the program, and to protect the trader from developing trading strategies that may prove positive results in the sim market but would end up losing in the live markets.

H
Hakeem Ruba · 6 reviews · Experienced 2026-06-18 ·

I am deeply disappointed with TradeDay

I am deeply disappointed with TradeDay. I worked incredibly hard to get funded, but my account was just terminated due to an "Intraday Trailing Drawdown" that is completely hidden from their dashboard. Their system prominently displays a static "Maximum Drawdown" threshold (at $48,000 for my account), but provides absolutely zero live tracking or options to monitor the actual intraday trailing drawdown in real-time. My account balance was at $49,640.35 when it was abruptly closed. As traders, our entire job revolves around precise risk management, but TradeDay makes this impossible by forcing us to trade blind without vital, real-time risk metrics on their outdated user interface. When I reached out to chat support to explain that it is completely unreasonable to enforce rules based on metrics they refuse to visually provide, they completely shut me down and refused to reactivate the account. All of my hard work, time, and effort went completely to waste because of a lack of platform transparency. If you expect a modern, transparent dashboard to help you manage your risk, look elsewhere. TradeDay is severely outdated.

Reply from TradeDay2026-06-27

Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had a frustrating experience. Our risk rules are outlined within the platform, and it is ultimately the trader’s responsibility to monitor their account and remain within the applicable risk limits. We understand how disappointing it is to experience an account breach after investing significant time and effort. We appreciate your feedback regarding the dashboard and platform transparency, and we’ll take your comments into consideration as we continue working to improve the trader experience. We wish you all the best in your future trading.

G
Gustavo · 7 reviews · Experienced 2026-02-15 ·

AwesomeGreat experience

Great experience

Reply from TradeDay2026-07-01

We're delighted to hear you had a great experience, and we truly appreciate your support!

P
Po Wen · 1 review · Experienced 2026-06-16 ·

Good!good!!

非常順暢 尤其可以連動tv 非常棒!!

A
André · 1 review · Experienced 2026-06-15 ·

Tradeday is one of the best propfrims

Tradeday is one of the best propfrims. very solid

Reply from TradeDay2026-07-01

We're delighted to hear you've had such a positive experience with TradeDay, and we truly appreciate your support!

T
Tony E · 14 reviews · Experienced 2026-06-16 ·

Ashir was awesome

Ashir was awesome! great knowledge

Reply from TradeDay2026-07-01

We're glad to hear Ashir was able to assist you, and we appreciate your kind words!

I
Izac Santos Silva · 3 reviews · Experienced 2026-06-14 ·

Transparencia

Reply from TradeDay2026-07-01

We're glad to hear you value our transparency, and we appreciate your support!

L
Laquita · 6 reviews · Experienced 2026-06-13 ·

great prop firm

Reply from TradeDay2026-07-01

We're delighted to hear you're enjoying your experience with TradeDay, and we appreciate your support!

J
Jeffrey · 4 reviews · Experienced 2026-06-12 ·

Trusted Prop Firm

Simple rules to follow, great pricing, nice tools learning content on their website. I would certainly recommended.

Reply from TradeDay2026-07-01

We're glad to hear you're enjoying our straightforward rules, competitive pricing, and educational resources.

S
SBIHI · 3 reviews · Experienced 2026-06-11 ·

Really professional prop…clear rules…

Really professional prop…clear rules and stress free process no surprises whatsoever…really recommend them

Reply from TradeDay2026-07-01

We're delighted to hear you've had a smooth experience with our clear rules and straightforward process.

N
No Name · 1 review · Experienced 2026-06-08 ·

Terrific.

what an experience, got paid on day one after 5 days. Now they also have a 3 days to pass account, worth a try!

Reply from TradeDay2026-07-01

We're delighted to hear you've had such a great experience, and we're glad our payout process and account options have met your expectations.

P
Pavel Aguilar · 7 reviews · Experienced 2026-06-08 ·

So far a good experience

So far a good experience. And good price for the chellenges

Reply from TradeDay2026-07-01

We're pleased to hear you've had a positive experience so far and that you find our evaluation pricing competitive.

C
Chun Chien · 2 reviews · Experienced 2026-06-04 ·

TradeDay 2.0 rules were confusing, but... :)

TradeDay 2.0 rules were confusing, but Ashir on Support assured me that my grandfathered accounts will be on Quickpay (the other being Fast Pass would've been better w EOD, but i chose the lower cost acct previosuly) They'll also transition the 3 Funded Sims to 3 Lives once qualified, which is a gamechanger. Along w keeping the 95% profit split after $100k cumulative lifetime withdraws, this keeps me movitated to succeed together with this top of the industry company.

Reply from TradeDay2026-07-01

We're glad Ashir was able to clarify the TradeDay 2.0 changes for you. We appreciate your support and wish you continued success!

C
Charlie Hatmaker · 1 review · Experienced 2026-05-15 ·

Great company with great plans!

F
Frank Abel Bericiarto Perez · 4 reviews · Experienced 2026-05-26 ·

I HAD A BAD EXPERIENCE WITH THIS FIRM!

I didn't have a good experience with this firm. Actually, I had a very bad one. During my first week with the firm (after passing the evaluations and getting funded), I withdrew $9,825.44 in just three days. They did not allow me to buy new accounts, and after the third withdrawal, they offboarded me. Just like that!

Reply from TradeDay2026-06-01

Thank you for your feedback, Frank. To clarify, off-boarding decisions are not related to the number of payouts a trader has received. These decisions are only made following a review by our risk management team after an account breach has occurred. We appreciate your time with us and wish you success in your future trading.

M
Mehmet Hanifi KAZANCI · 4 reviews · Experienced 2026-05-26 ·

Smooth experience so far with TradeDay

I’ve recently started using TradeDay and my experience so far has been very positive. The dashboard is easy to understand, the rules are clearly explained, and the trading platform connection has worked smoothly for me. I also appreciate the trader tips and educational emails, as they help make the process clearer, especially for traders who are still getting used to the platform and account rules. I’m still early in my journey, so I can’t comment on payouts yet, but based on the onboarding, platform experience, and overall communication so far, TradeDay feels professional and transparent. Looking forward to continuing with them.

Y
YULU LI · 8 reviews · Experienced 2026-05-15 ·

Arbitrarily block the funded accounts of existing users

I understand that many platforms adjust their regional service policies, but they usually differentiate between new and existing users—only prohibiting new user registrations while allowing existing users to continue until their current accounts are closed. However, Tradeday, the Head of Trading and Risk Management can decide to stop providing services to a region and simply block existing users' accounts, even if there are funded sim accounts still in trading. Imagine you've invested a significant amount of money to purchase exam accounts, finally passed the exam, and were just starting to slowly reap the rewards—only for the platform to directly shut down your account. They say, "We understand the situation. We wish you well in the markets," and then only refund you the money for the accounts that still exist. I'm deeply disappointed. This platform has no credibility. I hope no one else has to go through what we've experienced in our region. Tradeday replied my review, Then let me reply as well. Yes, I know the policy changed,so I also mentioned how other platforms handle such situations. Of course, it's the platform's choice how to act, but then the platform cannot expect users to stay silent when their interests are harmed. Freedom of speech must be defended, right? Or is it that the U.S. doesn't allow consumers to be unhappy? Additionally, one thing the platform is confusing is that the funded sim account and the exam account are not equivalent. Of course, the platform can refund the exam account at the price of the exam account , but can the platform sell the funded sim account to users at the price of the exam account ? If not, why is the user's funded sim account only refunded as the exam account ? You clearly could have chosen to implement a gradual policy transition by distinguishing between new and existing users, yet it opted to harm the rights and interests of current users instead. And this is precisely the fundamental reason why I believe you lack credibility.

Reply from TradeDay2026-05-21

Unfortunately, due to a recent policy change, we have had to temporarily withdraw our services from users in China. Any Chinese trader with an active evaluation or a funded account was refunded for the services they had purchased. We're not able to issue refunds for previous evaluations that were taken and failed.

c
customer · 4 reviews · Experienced 2026-03-09 ·

Great support

Great support. Great platform. Course before trading has good info.

Reply from TradeDay2026-05-21

Thanks for the great feedback, we’re really glad you’re enjoying the support, platform, and the course content before trading.

S
Saifudeen · 1 review · Experienced 2026-05-11 ·

Good for starter

Reply from TradeDay2026-05-21

Thanks Saifudeen, we’re glad to hear you found the platform good for getting started.

A
AUTO JS · 2 reviews · Experienced 2026-05-07 ·

best propfirm

Reply from TradeDay2026-05-21

Thank you for your feedback, we’re glad to hear you’ve had such a positive experience with us.