TradingFXVPS (tradingfxvps.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you so much, Emmanuel! 🙏🔥 We’re glad to hear you’re enjoying the speed and performance of our VPS. Your support means a lot to us. If you ever need anything, our team is here for you 24/7! 🚀 — TradingFXVPS Support Team
Extremely good customer service & VPS works great. Very happy with my experience.
Thank you so much, Mike! A+++ back to you 🙌 We’re thrilled to hear that you’re happy with both our customer service and VPS performance. Your experience matters to us, and we’re here 24/7 if you ever need support or have any questions. 🚀 — TradingFXVPS Support Team
Very nice 💯💯
Thank you, Abbas! 👍💯 We really appreciate your support and are glad you’re enjoying our service. If you ever need anything, we’re here for you 24/7! 🚀 — TradingFXVPS Support Team
Stable and perfect for trading. Not the cheapest vps but very stable and the moment you sign up the team keep you informed and send regular tips and check-ins.
Hi Andrew—thank you for the 5-star review! 🙌 We’re thrilled to hear the stability is hitting the mark for your trading, and that our onboarding, tips, and check-ins are useful. While we’re not the cheapest, we focus on premium performance and proactive support so you can trade with confidence. If you need anything at all, we’re here 24/7 at [email protected] or live chat. Wishing you smooth execution and steady profits! — Ace & the TradingFXVPS Team
This guys are awesome! Super good l, fast and reliable system
Hi Benjamin, Thank you for the awesome 5-star review! 🙌 We’re really glad to hear you’re enjoying the fast and reliable performance of our VPS. Our team works hard to ensure traders like you get the best stability and speed possible. If you ever need assistance or have any suggestions, feel free to reach out anytime at [email protected] — we’re always happy to help. Wishing you smooth trades ahead! — Ace & the TradingFXVPS Team
Trusted VPS provider, I've used them since I stared trading (around a year ago) and intend to stay with them. Their speeds and offerings are very good and I would recommend them for sure if you want a reliable server.
Hi Reece, Thank you so much for your continued trust and for the 5-star review! 🙏 It means a lot to hear that you’ve been with us since you started trading and plan to stay — that’s exactly the long-term reliability we strive to deliver. We’re glad the speed and performance meet your expectations, and truly appreciate your recommendation. If you ever need any assistance or optimization tips, our team is always ready to help at [email protected]. Wishing you consistent profits and smooth trading ahead! — Ace & the TradingFXVPS Team
I was having a minor challenge with logging into the system. It was user error. I connected to TradingFXVPS through the chat service and they got me all squared away. I had called their offices in Singapore because there was a phone number the website before I connected through the chat. No one answered when I called NBD, didn't leave a message. Got a call back from their office 30 minutes later because they had missed my call. It was a throwback to how customer service should be and that I was a valued customer.
Hi David, We’re really glad you reached out to us and appreciate your kind words! Our team is always ready 24/7 to assist whenever clients contact us, and we’re happy to hear your issue was resolved quickly. Thank you for taking the time to share your experience — it truly motivates our support team to keep delivering the best service possible. Warm regards, The TradingFXVPS Team
Excelent vps, using it for over a month now and no lag, minimal (almost no existent) ping. Great customer service
Hi Marijus, Thank you for the 5-star review! We're delighted to hear that you've been enjoying our VPS performance and experiencing ultra-low latency. It’s great to know our support team has met your expectations as well. We truly appreciate your trust in TradingFXVPS and look forward to continuing to serve you! Best regards, The TradingFXVPS Team
The service is discreet not professional. I've been using them for about two years and now, I'm dismiting my 6 VPS with TradingFxVPS. I suffered damage and problems of a different nature. Machine updates are not communicated. This condition entails the suspension of all services connected to them. Both test environments and production environments. VPS often suffer significant drops in performance. This problem has also led to abnormal behavior of the software installed on them. In some cases it was my technicians who reported the causes of possible slowdowns. The payment process also has shortcomings. Automatic credit card payments often don't work. This entails, after a certain time, the suspension of the service. Again, it is the customer's responsibility to verify that the VPS payment systems are working correctly. I DO NOT recommend the TradingFXVPS VPS service exception for small activities or software that, in case of VPS malfunction, do not cause economic damage.
Hi Alessandro, Thank you for your feedback. We’d like to clarify a few important points, as there may have been some misunderstanding: 1. Subscription / Payment Issue Your subscription did not renew because your bank declined our payment attempts and even blocked further retries. We also provided you with a screenshot as proof showing the transaction rejection by your bank. This confirms the issue was not related to our payment gateway, but rather a restriction imposed by your bank. We kindly suggest contacting your bank to lift the block so payments can proceed. 2. VPS Performance & RAM Usage You currently have two VPS with 4 GB RAM each. Our monitoring showed one was using 6 GB and the other 5 GB — well above the allocated resources. This overload directly caused performance issues. We promptly highlighted this to you and shared solutions to manage the excessive usage. 3. CPU Usage (Antimalware Service Executable) We also identified unusually high CPU usage from the Windows Antimalware Service Executable process. Step-by-step solutions were provided, and we even offered to access your server directly to assist if needed. Both the RAM overload and the CPU process are usage-related factors that can slow down performance, and we responded promptly with support and guidance. If our proposed fixes did not resolve your issue, please let us know. We would be glad to assist further if you grant us access to the server for investigation. Without access, we can only provide external instructions. We truly value your business and hope this clarifies the situation. Your experience matters to us, and we are committed to resolving any outstanding concerns. — Team TradingFXVPS
Their customer service are good and they will assist you until you fixed the problem. They are reliable and my VPS haven't experience any downtime or crashes so far.
Hi Wise Millennial Trader, Thank you so much for your kind words and for sharing your experience! 🌟 We’re glad to hear that our support team was able to assist you and that your VPS has been running smoothly without downtime. Reliability and responsive service are exactly what we strive to deliver every day. We truly appreciate your trust in TradingFXVPS and look forward to continuing to support your trading journey! — TradingFXVPS Team
Servers' quality is top notch. But especially their customer service is astounding Every time I send them a mail they answer very fast. They really deserve their 5/5
Hi Kévin, Thank you so much for the 5/5! 🙏 We’re thrilled to hear you’re enjoying the server performance and that our support team has been fast and helpful. Delivering top-tier infrastructure and lightning-quick replies is exactly what we aim for. If you ever need anything—tuning for lower latency, plan advice, or migration help—just drop us a line via live chat or [email protected] . We’re here 24/7. Appreciate you being with us! — Ace & the TradingFXVPS Team
Great customer service
Hi Samu, We’re very sorry to hear about your experience and thank you for raising this. Please rest assured that we take all billing and support matters very seriously — our 24/7 live chat and [email protected] team responds to every ticket within 30 minutes. We have never ignored any client in our entire business, especially when it comes to payment issues. In your case, we noticed the subscription charges continued for nine months before you reached out to us only recently in September 2025. Our system always sends clear cancellation steps to your email upon cancellation, and subscriptions can be ended directly on your end at any time. Once we received your email, our team immediately guided you on the cancellation steps. The extra payments had already been automatically credited into your account. However, since the payments exceeded PayPal’s 6-month refund window, we’re unable to process them through the normal channel. Instead, we need to arrange a manual re-send of the payment. For this, verification on your side is required, and we’re still waiting for your response to proceed. We also attempted to call you but were unable to reach you. Out of goodwill, our team will continue to follow up directly to assure you that we are here to help resolve this as quickly as possible. Once again, we sincerely apologize for the frustration this has caused and hope to restore your trust. – Ace & Team, TradingFXVPS
Upside is the rapid responses from Customer Service, server is fast, data is quick. Downside is the Actual Storage Space is NOT what is advertised so plan for that as it considers the OS and everything on the server NOT storage space available for your use. I receieved around 50-55GB of actual storage when the account says 75GB storage available.
Hi TLDTrader — thank you for the 4-star review and for highlighting our fast servers and quick support! On the storage point: the full 75 GB is allocated to your VPS, but Windows shows less initially because the system partition needs a one-time manual disk/partition extension after provisioning. We sent these steps by email right after purchase, and here’s the short video guide again: https://www.youtube.com/watch?v=8Ii8dPZMMhk No worries if you’d prefer us to handle it — our team can do the extension for you in minutes. Just ping [email protected] or live chat anytime. We’re available 24/7, including weekends and public holidays, and always ready to assist. We truly value your feedback, and once this is resolved, we’d be grateful if you might consider updating your review to reflect your full experience. Best regards, Ace and Team from TradingFXVPS
I’m not going to respond point by point to the company’s long list of claims, their attempt to have my review removed by Trustpilot, or their misplaced threats of legal action. My original review reflected a poor experience — I asked multiple times for them to cancel my subscription but payments continued, and I experienced other issues, some I believed affected performance. After posting my review, the company did eventually issue me a partial refund, which I had been requesting for some time. For that reason, I’ve generously updated my rating to reflect that. This outcome could have been reached much sooner if the company had simply listened to my requests at the time. A reminder of how important customer service really is. I use Trustpilot myself to make decisions, so I believe it’s important to share genuine experiences, good or bad.
Hi Lance — I’m sorry for the frustration you’ve experienced. After investigating your case, here’s the timeline so everything is clear: On 21 July, you contacted us to cancel. We immediately opened a support ticket to understand the reason and sent you a reply with cancellation steps. Unfortunately, we didn’t receive any response. Because the service was still on auto-renew, a charge was processed on 6 August. On 6 August, we also followed up and offered a pro-rated refund option to your account credit. Again, there was no response. On 20 August, a formal cancellation was placed together with a request for a three-month refund. To resolve this, we are refunding the August payment in full. While we can’t refund months where the service was already active and in use, we want to be fair and transparent. Regarding your comments on downtime and trades, we log uptime and maintenance windows, and we’re happy to share and review these with you if you’d like us to investigate your VPS instance further. We value your feedback and will use this to improve our cancellation process and communication flow. ++ Second Communication (Goodwill Refund Extension) ++ After the refund of the August payment, you requested that we consider another refund based on your original cancellation date of 21 July. Even though our Terms & Conditions do not usually allow for pro-rated refunds after early termination, we understand your concerns and want to resolve this amicably. As a gesture of goodwill, we will extend a pro-rated refund from 21 July. We hope this shows our genuine intent to be fair and understanding, even beyond our usual policies. Thank you for your feedback — it helps us improve both our process and communication with clients moving forward. — Ace, CEO
Thank you so much, Yaseen! 🌟 We’re glad to know you found our service excellent. We’ll keep working hard to maintain that standard for you. Warm regards, Ace & the TradingFXVPS Team
We really appreciate your kind words, Dillish! 🙏 Our support team will be happy to hear your feedback — we’re always here whenever you need us. Warm regards, Ace & the TradingFXVPS Team
Thank you, Charles! 🚀 We’re glad the setup was smooth and fairly quick for you. We’ll continue to make the process even faster and easier. Warm regards, Ace & the TradingFXVPS Team
Before I became a client, my initial Technical queries were all answered professionally, with great technical responses and the answers came fast. Getting set up a client with a dedicated server for futures trading in Chicago, the process was very fast & efficient. I had multiple technical questions once I was set up and again, all were answered fast, efficiently and professionally. The Remote desktop connection is a breeze and the client interface portal to manage their server is really great. I rank this company 10/10.
Hi John, Thank you so much for the glowing 5-star review! We're truly grateful for your kind words and thrilled to hear that your experience — from pre-sales technical support to server setup and ongoing assistance — has been smooth and efficient. Our team takes pride in providing fast, professional support, and it’s rewarding to know that it made a real difference for you. We're especially glad to hear you're enjoying the ease of the Remote Desktop and our client portal. Your 5-star rating means a lot to us! If you ever need anything, we're just a message away. Wishing you continued success in your futures trading journey! Warm regards, Ace & the TradingFXVPS Team
Good customer service. Very prompt reply and resolving my vds issue in a very fast speed.
Hi Christel, Thank you so much for your kind words and 5-star review! 🌟 We're really glad to hear that you were happy with our customer service and the quick resolution of your VDS issue. We truly appreciate your support and will continue to work hard to provide fast and reliable service. Best regards, Mandy from the TradingFXVPS Team
Customer service is great. I can say that. Not much on anything else since did not use it, for various reasons. Nothing wrong with the company/service from my experience.
Hi Travis, Thank you for the positive feedback and for taking the time to share your experience! We're glad to hear that our customer service left a good impression on you. We hope you get the chance to use our service again in the future — and if you ever need any assistance, don’t hesitate to reach out. We’re always here to help! Best regards, Mandy from the TradingFXVPS Team
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