TradingView (tradingview.com) has a 1.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Lost live FOREX data twice for days & Zero customer service
I have Tradingview premium.
On 2 occasions I have had no live data on FOREX for 2 days while trading.
Makes any trading impossible.
There is no way to contact support.
Just stuck in AI chatbot loop that goes nowhere & there' no way to escalate the problem.
No value for money getting Tradingview Premium
K
Kamil · 1 review · Experienced 2026-03-19 ·
★★★★★
I’m extremely disappointed with this…
I’m extremely disappointed with this app. It has become unreliable to the point where it’s practically unusable for trading. Just last night, the trading panel completely failed and the app kept freezing—again. This isn’t a one-time issue anymore, it’s a recurring problem that happens far too often.
What’s even worse are the constant updates and so-called “improvements.” They don’t improve anything—in fact, they make the app slower, more complicated, and far less intuitive. It genuinely feels like these changes are made without any understanding of how traders actually use the platform.
The direction this app is going in is very concerning. It’s clear that user feedback is being ignored.
I used to really like this app, but at this point I’ve had enough. I’m paying a significant amount for a premium subscription, yet I’m losing money because I can’t reliably execute trades due to technical issues.
I cannot recommend this app in its current state.
Absolutely atrocious service. i mean they got me addicted to the features but when its trading session times it lags like you wouldnt believe. Customer service is a useless bot. Im a paying subscriber and I trade through this platform and its messing up my executions due to lag. Getting worse over time. On Reddit the team members are more useless than the bot, because all they do there is send everyone to the bot. This is getting out of hand and Id suggest to any new users to look elsewhere before you get too used to this platform because under the hood where it really matters its broken and they refuse to fix it it seems. Greedy horrible ethics. Theyre more than happy to take your money but after that youre on your own
Dan Baloušek · 1 review · Experienced 2026-03-11 ·
★★★★★
haven't used a better customer support
hello, this is the worst customer help on any app i had in years. I tried to login to TV via Google thru 2FAV, when no code was recived I tried almost all my backup codes. None of them was working. When I was ready to give up and reset my account, which could take I guess more than 30 mins, I tried my last backup code. It finally worked and after 1 hour i was able to log in. I don't understand why the support email is not working. This system, where you have to log in to send a customer support request about not being able to log in is absolutly BS. I wouldve needed to create another account to ask why my original account is not working.
s
shabazz love · 2 reviews · Experienced 2026-03-10 ·
★★★★★
I won the trade but still lost money
I just won a open range breakout when I checked my p&l I was at a loss of 52 dollars.
What's going on with this app?
Sunk so low as stealing money from traders!!!
Worst platform to trade on. I'm going to try ninja trader instead!!!
J
Joe Big · 2 reviews · Experienced 2026-03-08 ·
★★★★★
Tradingview DATA is SLOW Unacceptable data lag on paid CME and Equity feeds
I am consistently seeing significant data lag on TradingView compared to Tradovate and NinjaTrader. I have the official real-time CME (Chicago) and equity data bundles, and my connection status is "Green," yet the price action is still behind. Even highly liquid assets like SPY and QQQ are moving on other platforms before they update here. For a professional-grade subscription, this latency is dangerous for live trading. I do not recommend this platform for anyone needing true real-time precision.
So these guys locked up my account and forced me to not be able to close a buy stop before it is touched. Absolute Scammers. Now they will not respond to any messages. Good thing I never put any real money on these guys. Stay Away
T
Thomas Nance · 1 review · Experienced 2026-03-03 ·
★★★★★
Tradingview absolutely poor customer service
If I could give it less than one star I would I was trading futures ES and my computer went haywire putting in trades by itself and I could not close them fast enough he ended up losing a lot of money tried contacting trading View they will not take phone calls they do not take emails you have to go through a chat bot and I could not satisfy the chat bot so it would put me in touch with a real person in my opinion this company is trash and no one should do business with them
M
Matt · 14 reviews · Experienced 2026-03-04 ·
★★★★★
Horrific Customer Service - even for paid users
I've been a Premium subscriber for years, and opened a ticket request two nights ago as I coded an indicator and alerts were not being triggered correctly by the function call, and I was asking for assistance. James B closed the ticket and said I didnt specify the alert, and told me to open a new ticket. Chat has not been working for two days now, and there is no way to get support as they no longer support via email. And of course no phone number. Anyone have a recommendation for an alternate charting platform?
They locked my account, claiming I’m a professional trader who must upgrade. I cancelled my subscription, but I had in my account my paid indicators worth of 1000 USD, what I can't access anymore. As I'm now free user I'm not able to write even any complain to support. This is not a service. I was their customer ca 5 years.
Webhooks down and they blame your server when clearly everyone is having the same problem and it’s trading views fault!!!! Discresfull don’t waste time developing with pine script because trading view is EXTREMELY NOT STABLE!!!!
I like the UI but the upcharges are getting insane. Can't trade on certain timeframes without upgrading. Now I'm finding out that I have to pay an additional fee to get real time data. Are you kidding me??!
d
dyan hune · 4 reviews · Experienced 2026-02-24 ·
★★★★★
Absolute disgrace
Absolute disgrace, cant even pair a broker
H
Hans Roser · 2 reviews · Experienced 2026-02-16 ·
★★★★★
Bad service
R
Ruslan · 1 review · Experienced 2026-02-05 ·
★★★★★
Nice charts and good instruments to use
Nice charts and good instruments to use
But mounthly fee is really big
V
Vincent Holub · 2 reviews · Experienced 2026-02-09 ·
★★★★★
Bad service with huge difficulties and…
Bad service with huge difficulties and instability.