Solid course
Solid course. Learnt everything fast and passed first time.
Reply from Train2Train2025-09-16
Good afternoon, congratulations on passing first time and thank you for your 5 star review. Best wishes, Becky
About Train2Train
Data updated- Website
- train2train.org
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 23 reviews
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Is Train2Train legit?
Train2Train (train2train.org) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 23 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent experience with APLH
I recently achieved my APLH through Train2Train. The whole experience was very quick and easy, and Jane was very professional and helpful when I had a couple of questions over the phone. I highly recommend this company.
Reply from Train2Train2025-09-16
Good afternoon, thank you for your 5 star review and recommendation to use us for training. Please do not hestiate to let us know if we can be of any further support in the future. Best wishes, Becky
I encountered a difficult situation…
I encountered a difficult situation with the webcam before the exam, it was stressful. The fact that the issue was resolved with help from "train to train," even on a Saturday morning, is great. It's good that the necessary support was available at such a critical time, I truly recommend train to train
Reply from Train2Train2025-09-16
Good afternoon, sorry to hear that you had a stressful situation with a webcam but so pleased to read that you received the support you needed from the team at Train2Train. Thank you for your 5 star review. Best wishes, Becky
Such a great service
Such a great service. I spoke to Jane twice on the phone and she was amazing, such a helpful woman and was so kind and encouraging! I highly recommend!!
Reply from Train2Train2025-09-16
Good afternoon, thank you ever so much for leaving a 5 star review for Train2Train. Customer service really is at the heart of what we do, I'm so pleased to hear that you received great service from Jane (she really is great!) Best wishes, Becky
Sharon L at Train2Train
Sharon at Train2Train was amazing, such a helpful lady, really answered all and any questions, assisted with any issues and went over and above. Absolute star. I also spoke to Jane who was just as fabulous as Sharon.
Reply from Train2Train2025-06-17
Thank you every so much for sharing your experience and giving Train2Train, Sharon and Jane a 5 star review rating. Please do get in touch if we can provide any support in the future. Best wishes, Becky
Level 2 Award for Personal Licence
The course was by way of e-learning broken into logical modules. The user interface was clear and intuitive and the study package was self paced so you could pick it up and put it down. Although some of the practice questions were a little ambiguous, overall the content was good and easily understood. The exam itself was conducted through an organisation called Proctor, again online. Setup is a little bit more complex because the exam is invigilatated live by way of your mobile phone camera whilst the exam itself has to be taken on either a laptop or a PC. I had a couple of problems, related I think to my woeful Internet connection, but the invigilator was helpful guiding me through using the chat function. Altogether a positive experience and would definitely recommend the company who were very responsive on email.
Reply from Train2Train2025-06-17
Good morning, thank you forproviding such a comprehensive 5 star review. Please do not hesitate to get in touch if we can be of any further assistance. Best wishes, Becky
Customer service was excellent
Customer service was excellent lady on the phone polite and extremely helpful easy detailed navigation of the coursework and exam Would definitely use again!
Reply from Train2Train2025-12-28
Good afternoon, Thank you for your 5 star TrustPilot review in 2025. I'm so glad that the member of the team you spoke to was helpful. Please do let us know if we can support you with any training needs in 2026! Best wishes, Becky
Amazing from start to finish
Amazing from start to finish, customer service was first class. Emailed straight back, and very helpful.
Reply from Train2Train2025-12-28
Hello, thank you for your TrustPilot review in 2025. I do hope we can help again in 2026 if you need any training courses. Best wishes, Becky
Excellent Customer Service
Great company. The customer service lady on the phone is professional and go over and above to answer questions and support you. My experience has been really wonderful. Shame I don't know the lady's name but thank you if you're reading this :)
Reply from Train2Train2025-12-28
Good afternoon, Thank you for your review in 2025. I'm so glad that your experience with Train2Train was great. Please do let us know if we can support you with any training needs in 2026! Best wishes, Becky
Highly recommended
Highly recommended. Couldn't have been smoother. Excellent communication and guidance, and always on hand if you have any queries. Many thanks to Jane and the team for all their help and advice.
Reply from Train2Train2025-12-28
Good afternoon, Thank you for your 5 star TrustPilot review in 2025. I'm so glad that Jane and the team were able to help and advise. Please do let us know if we can support you with any training needs in 2026! Best wishes, Becky
the lady who i spoke
from google i check the price differnce then i call and get some more information ! honestly the way the lady speak over the phone and provide me more information and details it made me to go buy course through them , the training course and learning content was quite great and speacially the exam part was also amazing . few questions was out of practice but i made it. thanks again the receptionist lady
Reply from Train2Train2025-06-20
Good evening, thank you for taking the time to provide Train2Train with a 5 star reivew. Customer service is at the heart of what we do so I am really pleased to read that speaking to our team helped you choose us a a company. Best wishes, Becky
I would like to thank the company getting me through
I would like to thank the company for making this process so easy as I have severe dyslexia and needed to have a reader with me during the exam. They acknowledged my disability and issued emails to confirm a reader could be used. Setting up the remote exam was a little complex but sorted in the end. I give a 5 star review and will be recommending the company to other colleagues on the construction site I work and the reasons for this, is that the staff at Train2Train were always able to answer any questions I had and put me at ease through the process. I appreciate the effort the company went through to cater for my dyslexia.
Reply from Train2Train2025-06-20
Good evening, thank you for your 5 star review. I am really pleased to read that you found the process with Train2Train easy. Pleease do not hestiate to reach out should you need any further support. Best wishes, Becky
I do not like online training
I do not like online training, but this was easy to access once I got a basic computer as the iPad wouldn't work. The staff on the support line were calm, polite, well informed and very helpful. The exam was a breeze, after the set up process, and my apology to the invigilator about me reading all the questions out loud!! That's an age thing I am afraid!!!
Reply from Train2Train2025-06-20
Good evening, thank you ever so much for your 5 star review. I am also somebody who tends to read out loud! Also an age thing! Bset wishes, Becky
I hate online training! This was not too bad though.
Once I realised I could not complete the course on my iPad it made things a lot more simple. I did read that the exam had to be taken on a laptop, I just skimmed over the part where it said the course needed to be done on a laptop. The staff on the phone were really helpful and friendly. The exam set up was explained well also. It would have been good to take the mock exam but when I clicked the link it was unavailable. My certificate arrived in just over a week.
Reply from Train2Train2025-06-20
Good evening, thank you for your review, I hope we have helped change your mind about on-line learning. Thank you for notifiying us that the mock exam link was unavailable. Please do not hestiate to let us know if we can be of any further assistance in the future. Best wishes, Becky
I recently completed the Train2Train…
I recently completed the Train2Train course. The content was well-structured and comprehensive, covering essential topics that prepared me well for the test.
Reply from Train2Train2025-06-20
Good evening, thank you ever so much for taking the time to provide Train2Train with a 5 star review. We really do valuable customer feedback. Best wishes, Becky
After searching for a suitable CSCS…a
After searching for a suitable CSCS training site, I came across Train2Train, after booking the course online, I experienced some problems, I called the "Support" number provided and was greeted by a very polite and professional service member, who swiftly took care of the problem, not once, but a few times, every time I requested help they responded very quickly. I would highly recommend Train2Train to anyone looking for training online, as they were very impressive, unlike majority of online course sites to that use AI Chats, it's nice to speak to a human who understands, and resolves the issue ASAP, they even called me back to check if I needed any further assistance. Bravo and Thanks You for all the help you have provided me.
Reply from Train2Train2025-06-18
Good morning, thank you ever so much for providing Train2Train with a review and 5 star rating. We completely agree about having a person on the end of the phone to talk to, I'm glad the team were able to help. Best wishes, Becky
Everyone was very helpful over the…
Everyone was very helpful over the phone. So easy to do online! Highly recommended 👌
Reply from Train2Train2025-06-18
Good morning, thank you ever so much for your recommendation and 5 star review. Best wishes, Becky
I would 100% recommend Train2Train
I would 100% recommend Train2Train. I completed the Highfield Level 2 Award for Personal Licence Holders (RQF) and their modules were easy to follow. The additional materials they provided you with were really useful, the exam process was smooth and they sent me a digital certificate minutes after passing.
Reply from Train2Train2025-06-18
Good afternoon, Thank you ever so much for taking the time to review Train2Train using Trustpilot. We really appreicate your feedback and 5 star review. Please do not hesitate to contact me if we can be of any further assistance. Best wishes, Becky
Thanks
Had some difficulties with logging in but all were resolved quickly with great communication from the staff. The course material was thorough and explained clearly. The exam was organized straight away and results delivered at the end. Thanks
Reply from Train2Train2024-10-29
Good afternoon, thank you very much for taking the time to provide us with a 5 star review. Really appreciated. Best wishes Becky & the team at Train2Train
Material and course was easy to…Level 1 Health & Safety in Construction Certificate
Material and course was easy to understand and follow, when needed the team at train2train were always available and helpful.
Reply from Train2Train2024-10-29
Good afternoon, thank you for taking the time to provide Train2Train with a 5 star review. Really pleased to read that you found the course easy to understand and follow. Best wishes Becky & the Train2Train team.