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Sports

Treadmill Doctor

61 reviews

4.461 reviews
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About Treadmill Doctor

Data updated
Website
treadmilldoctor.com
Category
Sports
Location
United States · Memphis
Status
Unclaimed
Last 12 months
11 reviews
Replies to negative
100% (9/9)
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Is Treadmill Doctor legit?

Treadmill Doctor (treadmilldoctor.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
James美国 · 2 reviews · Verified · Experienced 2022-10-11 ·

Very Helpful group.

Reply from Treadmill Doctor2022-10-17

Thank you for your 5-star review!

V
Van C.美国 · 1 review · Verified · Experienced 2022-08-30 ·

Outstanding customer support and the…

Outstanding customer support and the product worked as advertised. Prompt customer service and shipping made my purchase of a treadmill belt, for an older treadmill, easy.

Reply from Treadmill Doctor2022-10-11

Awesome news! Saving older treadmills is our passion! Thank you for your 5-star review!

D
David Ricciardone美国 · 1 review · Experienced 2022-10-04 ·

Treadmill rescue kit

Got a rescue kit for my old Nordic track treadmill from this company. For relatively low cost, it brought my dead treadmill back to life. Gotta admit the install wasn't that simple, but their customer service guy, Mike Easterling, was tremendous, no matter how many times I had to call with questions.

Reply from Treadmill Doctor2022-10-11

Thank you for your great call-out on our team! Glad to help and wonderful news about the rescue kit! We appreciate your 5-star review!

J
Jan美国 · 7 reviews · Verified · Experienced 2022-10-03 ·

Good Service & Product

I found everyone that I talked to polite. Knowledgeable and helpful. Good selection of products that are well made

Reply from Treadmill Doctor2022-10-11

Our team rocks totally! Thank you for your 5-star review!

N
Norman美国 · 4 reviews · Verified · Experienced 2022-09-05 ·

Brand new part

Brand new part, just as described. Helpful, knowledgeable staff.

Reply from Treadmill Doctor2022-10-11

We appreciate your order and your 5-star review!

B
Bryce美国 · 1 review · Verified · Experienced 2022-08-17 ·

Great Experience

My motor on my treadmill failed, and I was wondering if I could fix it myself, so looked online and found Treadmill Doctor. I looked for my model and they had the replacement part. I bought it and they shipped it very quick. I installed the motor and it works great. Much better and quieter than the original motor. If I need another part, I’ll order from them again.

Reply from Treadmill Doctor2022-10-11

The Doc is IN! Thank you for sharing your journey with us and your 5-star review! Glad to hear you are up and running better than before!

E
Ernest Philyaw美国 · 1 review · Verified · Experienced 2022-09-13 ·

A mouse destroyed old controler board

A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board. This new one has the updated micro electronic components, and doesn't get hot like the old one did. Maybe, having the old board destroyed was a good thing. The new board works much better than the old one, and was worth the price.

Reply from Treadmill Doctor2022-10-03

Wow on the mouse but we are certainly happy you found us! Thank you for sharing and for your 5-star review!

J
Juan Salinas美国 · 1 review · Verified · Experienced 2022-08-25 ·

My T91 fix

My T91 treadmill's belt snapped, Treadmill Doctor rescued me. The instructions were easy and I'm back on the exercise program. Thanks Doc

Reply from Treadmill Doctor2022-10-03

Glad to hear you are up and running! We appreciate your 5-star review!

S
Steven美国 · 2 reviews · Verified · Experienced 2022-09-14 ·

Excellent

Part I needed shipped fast, and arrived when it was supposed to. It was also the correct part, which I was very happy with.

Reply from Treadmill Doctor2022-10-03

Glad to hear! Thank you for your 5-star review!

N
Nui Kaaloa美国 · 2 reviews · Verified · Experienced 2022-09-16 ·

Fantastic Company

I needed to replace the belt on my treadmill and found the website via Google. The website was easy to navigate and took me directly to the belt I needed. There are two options of belts to get, and luckily there are descriptions of both, making it very easy to select which one I needed. The package was shipped quickly, and I also received the belt soon after ordering. I will reorder from this website, and I highly recommend this company.

Reply from Treadmill Doctor2022-10-03

Thank you for your recommendations and your 5-star review!

T
TOM CATANIA美国 · 1 review · Verified · Experienced 2022-09-08 ·

Great servic

Great service and parts

Reply from Treadmill Doctor2022-10-03

Thank you for your 5-star review!

D
Doug Farrago美国 · 1 review · Verified · Experienced 2022-09-29 ·

Great service

Reply from Treadmill Doctor2022-10-03

Thank you for your 5-star review!

J
Jack Sattin美国 · 3 reviews · Verified · Experienced 2022-09-21 ·

elippse wheel

The people I spoke with did everything they could to make it right.

Reply from Treadmill Doctor2022-10-03

Thank you for letting us know! We appreciate your 5-star review!

a
alvin jackson美国 · 1 review · Verified · Experienced 2022-09-27 ·

Great Experience

Reply from Treadmill Doctor2022-09-28

Thank you for your 5-star review!

J
John美国 · 2 reviews · Verified · Experienced 2022-09-16 ·

Easy to order and quick response

Reply from Treadmill Doctor2022-09-28

Thank you for your 5-star review!

J
Jean Truitt美国 · 1 review · Verified · Experienced 2022-09-07 ·

Great products, great service, fair prices!

I ordered a replacement treadmill motor. The price was fair and it was easy to confidently choose the right one for my treadmill. While I was installing it, I had to call technical service with a question. I was able to get a person on the line right away who answered my question and the replacement was completed successfully! We're back up and running! Thanks!

Reply from Treadmill Doctor2022-09-28

Our techs are always happy to help! Thank you for sharing your experience with us and for rating us 5-stars!

J
Jami W美国 · 2 reviews · Verified · Experienced 2022-08-15 ·

Excellent customer service

Excellent customer service. Got the replacement belt very quickly and were very helpful to correct my mistake when I ordered the wrong one. Will definitely be using Treadmill Doctor again when I need parts

Reply from Treadmill Doctor2022-09-28

Most happy to help keep your treadmill running! The Doc is In! Thank you for your 5-star review!

S
Stephanie美国 · 2 reviews · Verified · Experienced 2022-09-05 ·

Replacement board did the trick

Kevin was very helpful in getting our treadmill up and running. He exchanged the first board, no problem when it didn't quite work right. Treadmill is back running like new.

Reply from Treadmill Doctor2022-09-28

Glad to hear you are up and running! Thank you for your great call-out and 5-star review!

P
Plano Texas美国 · 3 reviews · Verified · Experienced 2022-08-10 ·

Great customer service for Mike

Great customer service for Mike! Helped me with a roller cover replacement, simple repair and great results. Fast shipping too! Will use Treadmill Doctor for parts in the future.

Reply from Treadmill Doctor2022-09-28

Awesome to hear! Thank you for taking the time to share your experience with Mike and for your 5-star review!

S
Steven H美国 · 2 reviews · Verified · Experienced 2022-09-26 ·

Kevin was both very knowledgeable and…

Kevin was both very knowledgeable and patient with us as we, basically, rebuilt our treadmill.. Thanks!

Reply from Treadmill Doctor2022-09-28

You are welcome! Great job on the install! Thank you for your 5-star review and great call-out for our team!