Tresor Rare (tresor-rare.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-11.
Tresor Rare in Dubai Mall Tresor Rare Avology Lavelier SPRET TRADING LLC Scammers! False advertisement, false statements, no prices in the shop, opened my product in the shop itself to make NON-RETURN POLICY VALID Dubai Dubai
Huge Scamming in Dubai Mall (Tresor Rare/Avology/Lavelier)
Reply from Tresor Rare2023-09-22
We genuinely appreciate your review and are sorry to hear about your recent experience at one of our stores. Your satisfaction is our top priority, and we're committed to enhancing your store visit.
Please understand that, as an Authorized Wholesale Distributor, we have limited control over individual stores. However, we are eager to assist you in any way possible to improve your store experience.
Kindly reach out to us at [email protected], and let us know the details of your store visit so we can work on making it a better one for you.
Your feedback is invaluable, and we're here to ensure your satisfaction.
Thank you, Jacky, from Marina Mall Abu Dhabi, for the valuable assistance and for introducing the Tresure Rare products. You are amazing and the results from the products were immediately obvious.
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Sara Mokdad · 1 review · Experienced 2022-12-01 ·
★★★★★
Products are horrible, expensive and not skin friendly
Products are horrible, and expensive. You will waste your money with 0 results. They will trick you with a free sample to make you buy expensive products. I bought the pen eye cream , it dried after few weeks and I had to throw it in the garbage. It also change texture and color. As for eye cream, it Caused irritation in my eyes. Save your money and use them wisely
Reply from Tresor Rare2023-09-22
We sincerely appreciate your review, and we're sorry to hear that you had an unsatisfactory experience with one of our products. Your satisfaction is our utmost priority, and we're here to help.
Please note that as an authorized wholesale distributor, we aren't directly connected to individual stores. However, we are committed to assisting you to the best of our ability. To resolve any issues you've encountered, please reach out to us at [email protected]. We'd be delighted to assist you with the product that didn't meet your expectations.
Your feedback is valuable, and we look forward to making things right for you.
I visited the tresor rare shop at Marina mall in Abi dhabi. Kaylie made her best to introduce the latest products and helped me to make the right choice. She was very competent and helpful, so I am very happy with my purchase thanks to her patience and kindness.
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Gina Ray · 2 reviews · Experienced 2022-12-31 ·
★★★★★
This site responds and says they will help. They won't help.
I wrote a complaint on here back September 2022 about my horrible experience with the store in downtown Florida. I was contacted and apologized to. Received an email asking for proof of purchase. Sent information and never heard from them again.
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Elizabeth Wilson · 2 reviews · Experienced 2022-02-10 ·
★★★★★
Awesome experience w/ Karen in Fort Lauderdale Los Olas
I was in Fort Lauderdale, Florida shopping the Los Olas area district and was greeted by Karen (aka Carolyn) of the Tresor Bare shop in Los Olas. She asked me if I’d like to try a sample of skin cream and invited me into the store. I was in no hurry so I agreed. She showed me Tresor’s line of product and sampled a few and I was blown away at the quality and the quick reaction and the difference my face felt after she cleansed, used the Blue light ENEO wand, applied the mask, then face and eye creams. I really was blown away! I was not out looking for a new skin care product line at all and I had been perfectly happy with Lancome products I’d been using for 25 yrs, but I was so impressed at what a difference Tresor’s products did for my skin (both look and feel) … it was like MAGIC! I ended up purchasing almost $4000 worth of stuff. Oh and Karen was absolutely delightful too! She took her time and explained to me each step of the beauty regime and she was so sweet. She was not a high pressure sales person like I’ve often experienced at other retail malls trying to sell Dead Sea salt and similar merchandise. I visit Fort Lauderdale often and told her I’d come see her next time I was visiting and schedule a facial. When I did get back in June 2022, Karen recognized me right away and asked me about how the products were working for me and could tell a big difference in my skin from the first time we met. I scheduled a facial with her as promised. Unfortunately, I ended up having to cancel as my last week there I was Covid cooties positive. So I will see Karen on my next visit. She is a great sales person… very positive and full of bubbly energy and makes me want to part with my money! LOL She is a terrific sales person and so very kind. She had even texted a few times to check up on me and ask if my and my mother’s health were improving from our Covid illness. She’s a gem and I highly recommend her if you are in the Fort Lauderdale / Miami area and looking for skin care products or specifically Tresor Bare products. She’s a lot of fun!
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Jocelyn Angeles · 2 reviews ·
★★★★★
I purchased the product in dubai hills…
I purchased the product in dubai hills mall. in my personal experience, the product was BAD!!!.First, staff will approached u to give sample then explained the product itself and offered complimentary facial. The first product i purchased was on Apr 2022, is (Ultimate Pearl facial feel - AED 400). Then they invited me for complimentary facial on Apr 13,2022, and purchased product which the specialist recommended (BX skin relaxor essence, BX skin relaxor foaming cream cleanser & BX skin relaxor thermal mask - worth AED 3,000). i used the peel twice a day as per instruction. Apr 18,2022 i used thermal mask & essence. after 2 week i used again the thermal mask & essence. Then 2nd week of May, my face start to have Acne both cheeks and its a little bit itchy and red. May 26,2022, i send my photo by watsapp to the staff informing her of what happen to my face bcoz of Tresor products. She started questioning me about what i eat etc...i told her theres nothing wrong of what i eat. its really from the products. May 27, i went to the store to return the product and ask for refund. However, staff told me that someone will call me unfortunately nobody does. i got the no. of the Manager told me they will not refund. He told me to wait the acne got dry and used again the product. what a remarkable solution!!! we have the conversation via watsapp.
Partly i have mistake for believing to their sales talk and the staff who check my face, even though shes not a real dermatologist. i paid total of AED 3,400 for the products which give me ACNE and discomfort to my face. if i have enough money to pay for a lawyer i will sued them, i have photos of my face with acne after i used the products. i lost the money, got acne scar on my face, i feel so down and disappointed bcoz of Tresor product.
Reply from Tresor Rare2022-08-10
Dear Jocelyn Angeles,
You are welcome to contact us for any information and questions at : [email protected]
Regards,
Stephanie
A
AMDC · 1 review ·
★★★★★
Too expensive
Too expensive, my fault, what was I thinking?!?.
I have been using the product sparingly due to the cost and I have not seen any improvement, so I tried using it on a regular bases and still no improvement and now I am using my previous skincare making sure I use them more regularly. I make sure I cleanse every morning, evening and use a weekly product and my skin has improved. The sales person was helpful but I wont be using these products again. I see other people have been luckier.
S
Sara Brazier · 2 reviews ·
★★★★★
Really bad quality products
I fell for a sales scam which is totally my fault but I figured I’d paid a load of money for the products so I might as well use them. Turns out, they are terrible quality. My skin is now full of spots and dry to the touch having been using the cream for just two weeks. I won’t even try and get my money back as judging by the reviews on here it isn’t worth it. Stick with what you know and don’t be lured in by fancy bags and freebies is my advice. I bought the facial peel and got moisturiser for ‘free’ (total cost of nearly $300) both are absolutely terrible and will be going in the bin.
A
Angel Liao · 1 review ·
★★★★★
Kylie the store in-charge is a super…
Kylie the store in-charge is a super star! We got to try the ULTIMATE PEARL FACIAL PEEL and Kylie explained how the treatment can work magic. Kylie even took us to the clinic and showed us what's lying on our faces. I could tell how Kylie is so passionate on her work because I saw and observed how she took care of her clients. Plus, she is really charming!
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Elle Cortez · 1 review ·
★★★★★
It was an amazing experience
It was an amazing experience!
Just some days back I was walking in Marina mall Abu Dhabi and, lucky me to find Kaylie waving at me, a good invitation in this luxurious feel store… Well, it turned out I will find a beauty device of my dreams, Perfecto X is just a dream come true! With the help of Kaylie, and much assistance to me, I was able to decide to grab my beauty treatment device 💋🙏🏼, with so much thanks to everyone in there… Will visit again and again!
S
Sarah Valencia · 1 review ·
★★★★★
We were just walking around Marina Mall…
We were just walking around Marina Mall and the amazing Kaylee approached us for trial and demo. Oh my, we so loved the product and the output.
What was supposed to be an only demo turned out to be a purchasing event. Not only of the product but also of the hand held device. Love the customer service of both Kaylee and Ms. Anne. ❤️❤️❤️
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Michael angelo · 1 review ·
★★★★★
Highly reccommended
Only Tresorare touches my skin who touches yours😀 thank you Kaylie from marina mall branch Abu Dhabi for giving a good products that suitable to my skin. I am grateful That I tried your pearl essence Peel with pearl essence Defending cream I feel fresh young and Firm. Thanks for the great pr and customer service.
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Layla Bin Madhi · 2 reviews ·
★★★★★
Thanks Emily
Thanks Emily, I had the best experience with a professional & friendly team.
The products are good & affective.
I’m one of the happiest customer.
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Vangie · 1 review ·
★★★★★
It was an excellent visit in Marina…
It was an excellent visit in Marina Mall..
the products were very good esp the serum and its moisturizing cram.. Kylie explained well on how to apply and its amazing benefits..I love it!!
Kylie job well done..u know well on how to convince ur clients!!
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Helen Andrade · 1 review ·
★★★★★
The product is amazing
The product is amazing, thanks for the very informative session with Kaylie at the end I did bought two sets for me and for my friend. Best customer service too.
H
Hanan · 1 review ·
★★★★★
Youthful skin achieved
Youthful skin achieved
I was walking in marina mall then Kaylie approached me to try so peel so Since I love to pit make up I’ve decided to try and it works thanks Kaylie.
God Bless
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Odette Al Neaimi · 1 review ·
★★★★★
My skin fairy Kylie 💕
I just bought the peeling cream and it was amazing! The trial result was convincing enough to immediately buy the product. With no plans of buying any skincare product today but I guess to be approached by Kylie was meant to be. I am looking forward for my facial and to try the rest of the products.
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yaqoub alawadhi · 2 reviews ·
★★★★★
It is my first time to use skin care…
It is my first time to use skin care products as i don’t really trust such coz of less effectivity of previous products i’ve tried. When i was at marina mall, Kylie approached me introduced the products and machine, at first i was hesitant, but i guess i made the right thing to buy and try it, and it works.
Thank you Kylie for this wonderful recommendation and i will surely continue to use this.
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Zilal Al shaikh · 1 review ·
★★★★★
The production is amazing and the…
The production is amazing and the results was more than excellent.I feel so lucky to get it.Thanks.
