Incredible follow through with getting…
Incredible follow through with getting the customer the product. Care and concern for your customers is key.
Triangle Wine Company (trianglewineco.com) has a 4.5 out of 5 rating on OK.one, based on 59 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Incredible follow through with getting the customer the product. Care and concern for your customers is key.
Varied selection, good prices and on-time delivery!
I received the wrong wine. I emailed the company and did not get a response. I will never place another order, nor refer anyone!!!
Excellent service! They always go the extra mile...
Great wine selection! Also love the prompt service. Definitely will order again. Thank you!
Triangle Wine was able to deliver a hard-to-fine wine to me with no trouble. Terrific customer service.
Super efficient customer service and equally magnificent product delivery.
Smooth transaction, Fairly prompt shipping. Packaging was a bit more work to recycle. Wine exactly as ordered.
Beers / Refreshments ordered for son and daughter in law for Christmas. One item was out of stock but there good comms and rest of order was delivered for Christmas . Very pleased to hear that the "out of stock" item has since been received (and enjoyed!). Well done TWC, Dr JPNH
Excellent customer service! I ordered a bottle of very hard to find wine. They spent several weeks trying to track it down for me, found the ONE bottle I was looking for, and I was able to surprise my husband with the bottle at Christmas. I am very impressed with their customer service and I'll definitely purchase from them again!
I contacted Triangle more in hope than expectation but was delighted when Chris contacted me to say that they could help out in getting some New Year cheer to my family in Apex. Although they had a shortage of delivery drivers due to illness they managed to deliver by the promised date. Many thanks for your assistance.
I received no communication regarding delivery. There was no card with my name to let the recipient know it was from me.
Thank you so much for getting my gifts out by Christmas!!
The store has great wine selection. Fantastic wine testing events. Staff is knowledgeable, professional and courteous
A very good selection of wines, fabulous offers, and excellent customer service.
At $25 a person, this wasn’t quite worth it. The chocolate was delicious but the port fell a little short. The rep wasn’t knowledgeable about the products at all. The format was clunky - we had tickets and there weren’t enough seats for us. I did enjoy the port, but as we didn’t get much insight into the product, I’m not inclined to buy much. I am more than happy to purchase, in quantity, when I’ve been educated, informed and entertained. That equation is much more challenging for the store when I’ve been whacked $25 for 4 small pours and a couple of pieces of chocolate. We will come again but work on the execution otherwise I’ll spend my wine dollars other places.
Kent gave great customer service. Kent is very knowledgeable about the wine selections especially the Italian reds...each time we speak, I learn something new abput the history of the winery, the grapes, etc. it's like I'm taking a guided trip through Italy without leaving NC.
Thank you for the kind words. We strive for each customer to have this experience. I will relay your review to Kent :-)
I went to buy a bottle of wine at the table and got to the tasting, which is held in the store several times a week. The most interesting thing is that this event is held not only for staff, but also for customers, which made me incredibly happy. The events are free, which made me doubly happy))) They are held by the brand ambassadors of the official representatives - they tell a lot of interesting things, from history to fragrances. In general, I liked the store - good prices, official deliveries, good service.
59 reviews matching