Ordering
Ordering, shipping, and delivery follow up was great.
Trimleaf (trimleaf.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
Ordering, shipping, and delivery follow up was great.
My overall experience was great. Without me asking they kept me informed of my order and its arrival! I ordered the Cure box and it is worth every penny! My first batch will be done this week and so far I’m amazed. No checking, no burping jars. Just set it and forget it and it comes out perfectly dried and cured in record time. If I have the need I will purchase from Trimleaf again without question!
We ordered your product but were unable to use it they are way to slippery and nothing but blowouts. No problem with the cheap stuff I picked up at local grocery store. And it took a couple weeks to arrive
Hi Lloyd, Thank you for your feedback. We will let Dulytek know about the parchment paper issue. As for the shipping delay, we sincerely apologize as it looks like UPS had a few delays including weather and sorting issues which we, unfortunately, have no control over once the packages are picked up by the carriers and are processed through their network.
Craftsmanship was top notch and the set was filled with everything I needed to make my life a little easier. Quality price and a quick delivery just topped off the whole experience. As advertised!
Shopping with Trimleaf was a very nice experience. They emailed me when i was deciding to help me with any questions. They even emailed me after I placed the order to let me know wit went though and when to expect the package. This was an actual person and not automated in any way. This just felt real nice as a customer that they are out there grinding and making it a smooth transaction.
Very nice drying unit. Still not sure how to program the Tuya app but then again, I am not very app savvy. But the info that I do get from the app is great to have. Their customer service is second to none!!!!!!!
Great site !! Will definitely shop here again.
You sold me a product when your app isn't working!! I can't use the product as promoted!
A live Person. WILL CALL U SEND E MAIL !
Trimleaf is legit, items as described, I made a large purchase it arrived on a pallet on time.
Great product!! The shipping date was on track and Trimleaf has excellent customer service. Wouldn’t hesitate to order from them again!
Great service fast delivery n excellent care of my package
Easy order no nonsense great product so far the review email bombardment SUCKS stop it Do you understand I’ll give you the review you don’t want if this continues
Well made. Easy to use.
Great service and quick delivery! And a quality product that works perfectly. Great job Trimleaf.👌👍
didn't receive the silicone puck or the silicone dab mat then once i decided to cut my loses short and just try to use the press and seen it was cracked and didnt stay shut so i let albert know at customer service and he made sure to let me know it not trim leaf fault and he apologized and made sure to fix the mistakes and is sending new items not so happen with the guys at ju1ce box but what can i do my problems got solved and im on the track of this being a good purchase as long as everything goes as planned
Hi Jeremiah, Thank you for bringing this to our attention. As per our call, I want to sincerely apologize that your order arrived incomplete; it is our responsibility to ensure every shipment meets our standards, and we clearly missed the mark here. As we discussed, I have already prioritized the shipment of your missing items. They are being sent out ASAP, and I will provide you with the updated tracking information the moment it becomes available. Thank you for your patience while we get this corrected.
We are terribly sorry that the timing of your order wasn't more ideal, but since it was placed on Christmas Eve, both our office and the USPS were closed for the holiday and the subsequent weekend. We truly wish we could have gotten it to you sooner, but we did ship your package immediately on the very next business day, December 29th. It is currently in transit, and we hope you can understand that we were at the mercy of the holiday calendar and the USPS shipping schedule. Thank you!
Let me buy with a debit card lol. Hopefully this good review will help my package ship sooner hahah.
61 reviews matching