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Construction & Manufacturing

True View Windows™

63 reviews

4.763 reviews
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About True View Windows™

Data updated
Website
trueviewglass.com
Category
Construction & Manufacturing
Location
United States · Phoenix
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
25% (1/4)
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Is True View Windows™ legit?

True View Windows™ (trueviewglass.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Gary · 2 reviews · Verified ·

windows were great

windows were great except , the lost one of the 2 we ordered for 3 weeks.

Reply from True View Windows™2022-04-18

Thanks for taking the time to share your experience with True View.

M
Mark G · 1 review · Verified ·

Job well done for a good price

It took a while to get the windows due to all the supply chain challenges but the installation team (all 9 of them) did a fantastic job when they finally arrived. I chose a cutout option on the stucco for a cleaner less bulky look. The stucco repair provided was good and touch up was quickly addressed for areas I found that were missed. If you do the stucco cutout option, know that you will need to caulk, prime and paint about 2 weeks after the stucco repair is completed.

Reply from True View Windows™2022-04-18

We appreciate your review, Mark. Thanks for choosing True View!

B
Brian · 2 reviews · Verified ·

True View Windows not only did a great…

True View Windows not only did a great job replacing 2 broken windows at my house, they did an amazing job replacing 2 French doors at my daughters house. Not only that they came in way way cheaper than Home Depot wanted to charge he for inferior doors.

Reply from True View Windows™2022-04-18

Brian, thanks for taking the time to share your experience with True View. We're glad you like the new doors!

G
Grayce · 1 review · Verified ·

They were going to do more work than…

They were going to do more work than was actually done. Would not discuss this with me. They did about half. But did not adjust the charge.

Reply from True View Windows™2022-04-18

Hi Grayce, one of our customer service representatives will be in touch to discuss the service call and related charges for your windows.

S
Steve · 4 reviews · Verified ·

We wanted a specific design shower door…

We wanted a specific design shower door we had seen in England, TrueView were able to match it.

Reply from True View Windows™2022-04-15

Steve, thanks so much for taking the time to leave a review, and for selecting True View for your cool shower door!

F
Friend · 1 review · Verified ·

Great service.

Reply from True View Windows™2022-04-15

Thanks for taking the time to leave a review.

F
Friend · 1 review · Verified ·

The out of state office is not in…

The out of state office is not in communication with the Az office. Out of state set up appts and no one shows to do the work then you call Az office and they know nothing about going out to do the work on that day. They need to communicate if out of state office is going to set up appts to go out

Reply from True View Windows™2022-04-15

Thank you for sharing your experience and concern. We will use your feedback to improve our processes and communication.

S
Snyder · 2 reviews · Verified ·

On time & quality work

On time & quality work Very pleasant people too!

Reply from True View Windows™2022-04-15

Thanks for sharing your experience with True View!

D
Dee · 1 review · Verified ·

Very good experience with this company!

Reply from True View Windows™2022-04-18

Thanks for the review, Dee.

W
WILLIAM · 3 reviews · Verified ·

True View did a good job with the…

True View did a good job with the window and screens that were damaged in the hail storm. Not 5 stars because at the first repair visit they failed to bring sufficient supplies, which necessitated a return visit. Importantly, the window and screens are great.

Reply from True View Windows™2022-04-18

William, thanks for taking the time to share your experience. We apologize the return visit was needed, but we're glad you like the finished result!

M
Michael & Erin · 6 reviews · Verified ·

Technician was great

Technician was great. In and out in no time. Handle restored to full working mode.

Reply from True View Windows™2022-04-18

Thank you for your kind words!

T
Tracy · 3 reviews · Verified ·

Very professional and on time.

Reply from True View Windows™2022-04-18

Thanks for taking the time to leave a review.

J
Josh · 1 review · Verified ·

Horrible customer service with the…

Horrible customer service with the scheduling department. I had to call them 3 times to attempt to reschedule due to appointment time not working for us. Our technician showed up 2 hours after the time frame we were given. No communication from the company in regards to the technician running behind.

C
Combermere Lodge Limited · 3 reviews · Verified ·

TrueView keeps appointments and…

TrueView keeps appointments and customers up to date

C
Christopher Dion Viney · 1 review ·

I just wanted to comment on the…

I just wanted to comment on the professional work that was done by one of your employees. Dominick S was very courteous with staff and did a great job in putting the glass in my office door. I will highly recommend your company based on his performance as an employee.

Reply from True View Windows™2022-04-15

We really appreciate your business and the kudos to Dominick!

T
Teri · 1 review ·

True View is going to be my go-to…

True View is going to be my go-to company for windows in my new-to-me but very old house. After my dog tried to jump out the unopened front window I called True View to replace the broken glass. They quoted a reasonable price and gave me a 3-hour window for repair. The repair specialist arrived 15 minutes later and the job was done in less than an hour. Great customer service and great work. Thank you! P.S. The dog is fine!

Reply from True View Windows™2022-04-15

Thanks for choosing True View, Teri, and we're so glad your pup is okay!

J
Jeff · 1 review ·

True View window replacement

True View did an excellent job with the installation (replacement). There were a number of issues with the windows as delivered from the manufacturer; True View made sure that all of the problem windows were replaced before installation. They also made sure that the windows which could slide were adjusted to work smoothly.

B
Bob LoGuidice · 1 review ·

Service was excellent

Service was excellent. Job was completed in good time

P
Pat · 2 reviews ·

Helpful staff and great service.

Reply from True View Windows™2022-02-23

Thanks for your review. We appreciate the feedback!

C
C Reed · 2 reviews ·

Thank you!

Wow! I can finally use my Arcadia door! I was told by another company I would have to replace it—True View fixed it!! Very helpful, polite, and convenient! Worth the price!!!

Reply from True View Windows™2022-02-23

Thanks so much for taking the time to share your experience with True View!