Faith was amazing
Faith was amazing - answered my questions, helped with very clear instructions and we learned something mnew together today! I'm impressed by the fact you guys are always so willing to help - even for the little things!
About Trustoo
Data updated- Website
- trustoo.io
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 0% (0/2)
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About this business
Trustoo.io is fully customizable to fit your brand, is a product review & social proof solution that helps you build and scale a reliable brand. Import reviews from AliExpress, Amazon, other platf and other review apps. Collect product reviews with photos from your customers automatically. Display reviews in beautiful widgets to build trust with visitors and make it easy to make more informed purchase decisions. Reach new customers by rewarding customers for referring their friends and through organic search. Multi-lingual Support in 24/7.
Written by the business, not verified by us.Is Trustoo legit?
Trustoo (trustoo.io) has a 4.9 out of 5 rating on OK.one, based on 210 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, App. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service team is exceptionally kind, polite, and remarkably quick to resolve any technical issues that arise. Many people praise the incredible patience and professional guidance provided by the staff members during setup and integration. Consumers are also thrilled with how well the application works for their stores, praising its fantastic features and reliable performance. Reviewers consistently describe the service as efficient and stress-free, noting that getting timely assistance makes daily operations much easier. Users truly love how smooth the entire experience is from start to finish.
Auto-generated from all reviews of this business. For reference only.What people say
best app for shopify i personally use…
best app for shopify i personally use this everytime i create a shopify store and its the best
Very bad experience
Very bad experience i explain you my story.. First of all in home page testimonial section which i added , it displays with space in both of the side so i decided to chat with customer support team, then they he/she fixes it, but after that in website shows horizontal scrollbar at the bottom of the page, so i continue to talk with customer support but it wasted my 2 hours to understand my concern, at the end still issue is not fix by customer support.
Very easy to use and the support is very helpful
Very easy to use and the support is very quickly to reply. Would definitely recommend
Trustoo is a fantastic app
Trustoo is a fantastic app. It’s very easy to use and has helped me display customer reviews beautifully. Highly recommended for any store owner!
I was told that there is no function to…
I was told that there is no function to set an expiration date for the coupon issued after posting a review, so I inquired and was able to set the expiration date I wanted. Thank you, Pia, for your kind assistance.
It's a good review app
I started using this as a replacement for the review app I was using previously, which was discontinued. For now, I'm just trying it out to see what it's like. It can do everything from collecting reviews to giving rewards, and the pricing is reasonable. Support is also quick to respond. If I continue to use it and it feels good, I'll probably upgrade my plan.
I installed the app and received a…
I installed the app and received a quick response from the team. I spoke with Jensen who helped me in accurately setting up the review widget as well as other support. A well earned 5 star for Jensen.
⭐⭐⭐⭐⭐ Amazing Support from Shan!
⭐⭐⭐⭐⭐ Amazing Support from Shan! I had such a great experience getting help from Shan. She works at a Shopify app that focuses on reviews for businesses, and honestly, her support was outstanding. She was patient, professional, and really took the time to understand exactly what I needed. Not only did she answer all my questions clearly, but she also went above and beyond to make sure everything was set up correctly on my store. You can tell she genuinely cares about helping customers succeed. It’s rare to find support that’s this responsive and knowledgeable. Shan made the whole process smooth and stress-free. Highly recommend — thank you again, Shan!
very good app with great customer…
very good app with great customer service when I need it.
good service
Pia helped me with everything
Pia helped me with everything, even if the problem was my fault. I indeed appreciate her patience and full support whenever
the customer support is great
the customer support is great. They solved it within 2 minutes. thankyou trust pilot <3
Customer service is very good
Looks great visually, the review collection works very well, and overall everything has been excellent. Customer service is very good and fast.
I love this app
I love this app, and it has the best and fastest support I've ever seen.
Great service
Great service, thanks!
Customer service
very fast and very helpful
Really a quick reply
Thank you so much, it is a great app
satisfied
Trustoo always has great customer service, replies quickly, and is almost all of the time able to resolve problems in no time. The app works great for a free plan too
exellent service and help
exellent service and help Faith helped me so sweetly i thank her so much :)
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