Cleantra (trycleantra.com) has a 4.4 out of 5 rating on OK.one, based on 121 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
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Glenn Lutz · 1 review · Experienced 2026-08-04 ·
★★★★★
Will see after I get through the first…
Will see after I get through the first bottle
Reply from Cleantra2026-08-07
Hi dear Glenn,
Thank you for choosing Cleantra and welcome to our community!
We're so happy you've decided to begin your wellness journey with us. Every great result starts with a first step, and we're honored to be part of yours. We hope you love your experience with our product and that it becomes a valuable addition to your daily routine.
If you ever have any questions or need support, we're always here for you at [email protected].
Warm regards,
Cleantra Customer Care Team
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Rhonda Du Bose · 1 review · Experienced 2026-07-28 ·
★★★★★
Noticing results I hadn’t anticipated
Noticing results I hadn’t anticipated. Creases in my cheeks and neck are disappearing. I haven’t been as consistent as I wanted due to schedule issues but I will persist. I’m currently in hospital (for different reasons) but will pickup where I left off.
Reply from Cleantra2026-08-07
Hi dear Rhonda,
Thank you so much for taking the time to share your experience with us!
We're delighted to hear that you've already noticed some positive changes, even with an inconsistent routine. It's wonderful to know you're seeing results you didn't expect.
We're also sorry to hear that you're currently in the hospital. We sincerely hope you're feeling better soon and wish you a smooth and speedy recovery. Your health comes first, and we'll be here whenever you're ready to continue your wellness journey.
If you ever have any questions or need assistance, please feel free to contact us at [email protected]—we're always happy to help.
Warm regards,
Cleantra Customer Care Team
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Bjager · 6 reviews · Experienced 2026-07-31 ·
★★★★★
After trying their Lymphatic drainage…
After trying their Lymphatic drainage drops it made me feel very sick. I couldn't find where to cancel so I sent an email to cancel my subscription. I later got an email saying another shipment was getting ready to ship. I emailed this company again and explained that I did not want future shipments and I had already cancelled but they charged me and sent it anyway. Before it even arrived I asked for refund information but all of my emails went unanswered. After weeks of being ignored I told them I would let my bank know so they could dispute the charges. Without agreement or explanation they refunded only 1/3 of the cost. Now they are back to not answering emails. I'll go through my bank still but beware if their how the product can affect you and how they handle their subscription service
Reply from Cleantra2026-08-06
Hi Brenda,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the difficulties you've experienced. This is certainly not the level of service we strive to provide, and we sincerely apologize for the frustration and inconvenience you've encountered.
Please know that one of our support agents will be reaching out to you as soon as possible to review your case in detail and provide you with the assistance you deserve. We are committed to working with you toward the best possible resolution.
We truly appreciate your feedback, as it helps us continue improving both our products and our customer experience.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
In my experience the product did ABSOLUTELY nothing for me. Ankles, stomach and face still swollen/puffy. I wrote to customer service but no one had the courtesy to respond to this day,
When did company know the products are no good, they do not respond to customers. Scammers.
Reply from Cleantra2026-08-05
Hi Elsa,
Thank you for taking the time to share your experience with us.
We're very sorry to hear that our product did not meet your expectations and that you felt your concerns were not addressed. This is certainly not the experience we want for our customers, and we sincerely apologize for the frustration you've experienced.
Please know that we are not a scam company. We genuinely care about our customers and are committed to resolving any concerns they may have. One of our support agents will be in contact with you as soon as possible to review your case and provide the assistance you need.
We appreciate your feedback, as it helps us continue improving both our products and the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
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customer Mary I. · 5 reviews · Experienced 2026-07-20 ·
★★★★★
You tried to charge on my visa a month…
You tried to charge on my visa a month after I purchased a product without permission. I got what I ordered. But had to close my visa account because they accessed without authorization.
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Tammy Pond · 1 review · Experienced 2026-07-27 ·
★★★★★
Overall I think it's been working quite…
Overall I think it's been working quite well I don't feel as bloated in the morning or in the evening hours anymore The puffiness went down around my face and eyes when I wake up and I don't have the sock marks in my ankles at the end of every evening
Reply from Cleantra2026-07-28
Hi dear Tammy,
Thank you so much for taking the time to share your experience! We're thrilled to know that the Cleantra ParaVanish is working well for you.
Your feedback is incredibly encouraging for our team, as we put a lot of care into making products that support real results. Knowing that you've had such a positive outcome reminds us why we're committed to this mission.
We truly appreciate your trust in us. Please don't hesitate to reach out at [email protected] if you'd ever like to share more.
Best wishes,
Cleantra Customer Care
Horrible customer service, they don't stand beside their product quality and they don't take care of their product in transit!
I recieved my second shipment of oil of oregano. The truck it was sent on was not climate controlled and it was put in my community mailbox which sits in the sun. When I picked up my mail later that day, the product was so heat damaged that the gel caps were deformed. I tried to reach out to the company by phone several times but reached their phone tree where I was told that a customer service agent would answer my call shortly. After several seconds, the line disconnects. I have sent them an email three times now asking to have my subscription discontinued and a refund for the damaged product. I know they received my email because I received a message that they cancelled my subscription but they still have not addressed or even mentioned my refund. Even if the product wasn't damaged, the time line falls within their "day day return policy". Horrible customer service, they don't stand beside their product quality and they don't take care of their product in transit!
Reply from Cleantra2026-07-26
Hi Pamela,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the condition in which your order arrived and the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents is already handling your case. Please allow them a little more time to review everything carefully and work toward the best possible resolution for you.
We truly appreciate your patience and your feedback, as it helps us continue improving our products and customer experience.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
I purchased a 6 month supply in hopes the Soursop drops would work like they said. Myself and family didnt see any of the benefits that the product stated. I received an email 30 days after receiving the drops stating my subscription renewed and I was charged for another 6 month subscription. A subscription i did not sign up for. I submitted a refund request for the auto subscription, which was refunded. They have yet to respond to my email requests on how to send back the remaining bottles for a refund.
Reply from Cleantra2026-07-26
Hi dear Friend,
Thank you for sharing your experience with us! We appreciate you giving Cleantra's ParaVanish a try and taking the time to let us know how it's been going.
We understand you haven't noticed the results you were hoping for yet, and we want you to know that your feedback is taken seriously. Every review is important to us, and we carefully track this input as we continue to refine and improve what we do.
It's also important to recognize that every person's body responds in its own way. The natural ingredients we use can interact differently depending on factors like metabolism, routine, and individual body chemistry.
If you'd like to share more details about your experience, our team is available at [email protected].
Best wishes,
Cleantra Customer Care
In-game ads advertised 50% off & after clicking, the website gave me another 20% off via a code to enter at checkout...but there was no place to add the discount cide before paying. I tried calling customer service 3x & got disconnected 3x. Then I got texts from 2 different #'s, both claiming to be "Maya," who "helps run Cleantra," & she said the 50% off must be an expired promotion. Nope - the in-game promo even listed today's date.
Seeing reviews about how shady this co's customer service is, I wasn't about to risk it.
#ShadyAF
Reply from Cleantra2026-07-26
Hi Lorna,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
We truly appreciate you bringing your concerns to our attention regarding the promotion and your difficulty reaching our support team. Your feedback is valuable, and we will share it with our team as we continue working to improve both our communication and the overall customer experience.
If you still need assistance or would like us to review your situation, please feel free to contact us at [email protected]. Our team will be happy to assist you.
Warm regards,
Cleantra Customer Care Team
I ordered 2 or 3 bottles (at this point I don't even rember how many I ordered) of Cleantra back in February. I got an email stating that my ordered had been received and would be mailed out shortly. The money (around $100) was deducted from my bank account but I never received my order. I have tried multiple times to contact the company but I do not have an order number so I can't give them that information in order to locate my order. I gave them my name, address, and email address instead but my emails have not been responded to. They obviously have my information, or at least my email address, because I keep getting promotional emails from them wanting me to buy MORE of their products. I NEVER GOT MY ORIGINAL ORDER!!!
Reply from Cleantra2026-08-05
Hi Terresa,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents has already reached out to you regarding your concerns. We truly hope the assistance provided helps locate your order and bring your case to a satisfactory resolution as quickly as possible.
We appreciate your feedback, as it helps us continue improving the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
c
customer · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Save your sanity
**UPDATE**
After reading their reply about someone helping me. I went back to my email to see and I still haven’t received a reply from anyone.
I ordered the 90 days worth they tried to send more to me at the 30 day mark. I sent them an email stating this doesn’t work for me over 5 days ago (followed the directions of how to get your refund as they have a 90 day money back guarantee). I haven’t heard anything back at all. But meanwhile they keep trying to push the subscription through. I tried going through the website and despite clicking the links and doing the things it just puts you in circles. Don’t waste your time or your money (your sanity because seriously who has time to mess with all of this?)
Reply from Cleantra2026-08-05
Hi Friend,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents has already been assisting you with your concerns. We truly hope the assistance provided helps resolve your case as quickly as possible and addresses all of your questions.
We appreciate your feedback, as it helps us continue improving the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
The ordering process was easy, I received all the product I ordered. I've only been using it for a couple of weeks, so can't really comment on how it works. I seem to be peeing more and the swollen ankles may have gone down some.
Reply from Cleantra2026-07-26
Hi dear Karen,
Thank you for choosing Cleantra for your first order — we're truly excited to have you as part of our community!
We know trying something new is an important step, and we're grateful you decided to give our ParaVanish a chance. Our goal is to make wellness simple, supportive, and easy to incorporate into your daily routine.
If you have any questions or need any guidance along the way, our team is always here to help at [email protected].
Warm Regards,
Cleantra Customer Care Team
N
Nicole Hall · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Energy
I feel a little bit better after 2 weeks of use. I pray I feel even better before the bottle is gone.
Reply from Cleantra2026-07-27
Hi dear Nicole,
Thank you so much for taking the time to share your experience! We're thrilled to know that the Cleantra ParaVanish is working well for you.
Your feedback is incredibly encouraging for our team, as we put a lot of care into making products that support real results. Knowing that you've had such a positive outcome reminds us why we're committed to this mission.
We truly appreciate your trust in us. Please don't hesitate to reach out at [email protected] if you'd ever like to share more.
Best wishes,
Cleantra Customer Care
D
Denise · 1 review · Experienced 2026-07-09 ·
★★★★★
The site is a scam
The site is a scam, I’ve sent multiple emails, the phone number just has a message telling you they can’t answer. The 90 day money back guarantee is a joke. I canceled my subscription and they still charged me $113.00 and sent me an order I have yet to receive. Be careful if you are thinking about ordering from TRYCLEANTRA.
Reply from Cleantra2026-08-05
Hi Denise,
We're truly sorry to hear that your experience left you feeling this way. We understand how frustrating situations like this can be, and we regret that we did not build the trust you expected.
Please know we are a legitimate company, and it's never our intention for anyone to feel misled or unheard. We're continuously working to improve our communication and customer support so experiences like this can be avoided.
We'd really appreciate the chance to look into this for you and provide any support you may need. You can reach us at [email protected] — we're always here to help.
Warm Regards,
Cleantra Customer Care Team
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Lolo · 1 review · Experienced 2026-07-18 ·
★★★★★
The ingredients are natural and healthy…
The ingredients are natural amd healthy and I have been looking for a lymph system helper. I haven't used the drops yet because of a need for info abt the herbs and my own condition, lymphodema due to breast cancer. Once i learn how each ingredient works, i will be very excited to begin using my dops. I thank Cleantra Customer Service for their help!
Reply from Cleantra2026-07-27
Hi dear Lolo,
Thank you so much for your kind words about our customer support team! We're delighted to know that your experience with us was a positive one.
Providing attentive, timely, and caring support is something we take very seriously, and it means a lot to hear that this came through for you. Your feedback is an encouragement to our team to keep holding ourselves to that standard every day.
We're grateful you took the time to share this. If you ever need assistance again, our team will always be here for you at [email protected].
Warm regards,
Cleantra Customer Care
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C b · 4 reviews · Experienced 2026-07-17 ·
★★★★★
Attempted to cancel subscription
Attempted to cancel subscription. Called customer service number twice and was immediately disconnected twice. Unable to cancel online because my account could not be found. The email address entered was the same one that they used to
Inform me of a future shipment. Getting the feeling that us operation.is a scam.
Reply from Cleantra2026-07-28
Hi Connie,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents was able to assist you with your concerns. We truly hope the assistance provided met your expectations and helped resolve the issue.
Please know that we are not a scam company. We value every customer and are committed to providing the support needed to resolve any concerns as quickly and fairly as possible.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
C
Christina DeMeo · 1 review · Experienced 2026-07-12 ·
★★★★★
Watch out for the subscription
Watch out for the subscription. I hoped that this product would help me but after 30 days, I have not see any results. I was going to wait to review until I had used a majority of my 90 day supply but received a notice that my renewal was on the way. I immediately contacted the company to cancel the order and was informed I was enrolled in a subscription without my knowledge. Now they are refusing to issue a full refund and want to charge me a restocking fee. The company also said that they cancelled my subscription but when I searched the website, I found that the subscription was still active. I manually cancelled so they could not fraudulently charge me again.
Reply from Cleantra2026-07-24
Hi Christina,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about your frustration. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents was able to assist you. We truly hope the assistance provided helped address your concerns and that your experience with our support team was as helpful as possible.
We appreciate your feedback, as it helps us continue improving both our products and the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
C
Christine · 1 review · Experienced 2026-07-13 ·
★★★★★
What to Know
This company fully explains what each of the ingredients are in their lymphatic drops and what they do in the body. Knowing that each ingredient is natural and the whole process of what will happen inside my body helped me make the decision to purchase these lymphatic drops. The discount helped too!
Reply from Cleantra2026-07-14
Hi dear Christine,
Thank you so much for your wonderful feedback!
We’re delighted to hear that the information about our ingredients and their purpose helped you feel confident in your decision to try Cleantra. We believe it’s important for our customers to have access to clear and helpful information when choosing products for their wellness journey.
We’re also happy to know that the offer helped make your purchase decision easier. We truly appreciate your trust in Cleantra and hope our product meets your expectations.
If you ever have any questions or need assistance, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
My experience shopping with Cleantra was seamless, the descriptions of the products were clear and easy to understand. Checkout was easy, and a Cleantra representative followed up with me immediately after purchasing to inquire about how my experience was and how I learned about the brand. Great customer service!
Reply from Cleantra2026-07-14
Hi dear Nyra,
Thank you so much for your kind feedback about our customer support team! We're truly glad to hear that you felt taken care of during your experience with us.
At Cleantra, we believe that service is more than just answering questions — it's about making sure every customer feels heard, respected, and supported.
We'll be sure to share your words with our team. You can always reach us directly at [email protected].
Warm regards,
Cleantra Customer Care
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Tedrpowell · 1 review · Experienced 2026-07-10 ·
★★★★★
SCAM -no. Just watch out for subscriptions.
7/10/26. Just got an email thanking me for ordering a refill. Trouble is I didn’t. No phone number to call. This should have been my first hint that it was a scam. I wonder how long these refills would continue.
Surprise!! I got a near-immediate response from customer response and they cancelled my subscription as requested. I am not sure woh or if they will handle or refund the additional amount that they say I ordered.
7/10/26 - I just got another email saying that my card had been refunded. Now that was fast service! Just be careful with a subscription.
Reply from Cleantra2026-07-11
Hi Friend,
Thank you for taking the time to update your review.
We're delighted to hear that you felt heard and that our team was able to respond quickly to your concerns. It's wonderful to know that your subscription was canceled as requested and that your refund was processed promptly.
We truly appreciate your update and hope you'll still have the opportunity to enjoy our product. If you ever have any questions or need further assistance, please feel free to contact us at [email protected]—we're always happy to help.
Warm regards,
Cleantra Customer Care Team
