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Home & Garden

UDC Parts

60 reviews

4.860 reviews
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About UDC Parts

Data updated
Website
udcparts.com
Category
Home & Garden
Location
United States · WILMINGTON
Status
Unclaimed
Last 12 months
55 reviews
Replies to negative
100% (3/3)
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Is UDC Parts legit?

UDC Parts (udcparts.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jeremy Ewing · 2 reviews · Verified · Experienced 2026-04-25 ·

Always satisfied

This is the third time ordering from them and I am always satisfied

Reply from UDC Parts2026-05-05

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

R
Ruby Hurlburt · 1 review · Verified · Experienced 2026-04-07 ·

The right parts and prompt delivery

Reply from UDC Parts2026-04-23

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

N
Norm Harrington · 1 review · Verified · Experienced 2026-04-07 ·

Right price and part

Right price and part, delivered in time

Reply from UDC Parts2026-04-23

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

D
Dave Ellis · 4 reviews · Verified · Experienced 2026-04-08 ·

Everything is good great deal

Reply from UDC Parts2026-04-20

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

H
Hermen Gonzalez · 1 review · Verified · Experienced 2026-04-07 ·

Seller must be responsible for the item…

Seller must be responsible for the item until customer receives the order.

Reply from UDC Parts2026-04-15

Thank you for your feedback — we’re truly sorry to hear about your experience, and we completely understand how frustrating this situation must feel. According to the carrier’s tracking information, the order was marked as delivered on Thursday, April 9 at 11:05 AM to your front door. While we always take full responsibility for your order on our side, the delivery itself is handled by the shipping carrier, and unfortunately we don’t have direct control over their final delivery process. That said, we genuinely want to help resolve this for you. In similar cases, packages are sometimes received by a neighbor, household member, or placed in a secure nearby location, so we kindly recommend checking those possibilities as well. Please know we’re here to support you and will do our best to assist further if needed.

C
Caleb Miller · 1 review · Experienced 2026-04-13 ·

Reliable budget replacement that gets the job done

Standard reinforced belt. Fits the bill and fits the machine. Replaced my snapped drive belt with this one and it’s been holding up fine for the last three mows. No fraying on the edges yet. Shipping was okay, packaging was secure. Decent alternative to the expensive brand name parts

Reply from UDC Parts2026-04-15

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

R
Roger Abernathy · 1 review · Verified · Experienced 2026-04-05 ·

Super fast service and outstanding…

Super fast service and outstanding price. Very pleased.

Reply from UDC Parts2026-04-14

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

R
RobertCalhoun · 1 review · Experienced 2026-04-07 ·

Belt arrived on time

Belt arrived on time. It’s a direct replacement for my part number. Looks and feels like any other high-quality belt I’ve used before. No issues during the first few runs on the back field. Price is competitive and the website is easy to use for finding what you need

Reply from UDC Parts2026-04-09

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

S
Stephen Derrick · 1 review · Experienced 2026-04-07 ·

Ordered a set of replacement blades for…

Ordered a set of replacement blades for my 48 inch deck. They arrived balanced and ready to install, though the edge wasn`t razor shard - I usually give them a quick pass with a grinder anyway. The steel thickness is consistent with the stock blades. Installed them in about 20 minutes and the vibration levels are normal. Shipping took about 4 business days to get to my door. It`s a fair price for the quality you`re getting. Will probably order again when these wear down

Reply from UDC Parts2026-04-08

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

c
customer james · 6 reviews · Verified · Experienced 2026-03-31 ·

Good price

Good price . Fast shipping with updates on my order status.

Reply from UDC Parts2026-04-08

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

D
David Fortner · 1 review · Verified · Experienced 2026-03-30 ·

Deck belt for zero turn mower

Part was as described. Delivered in timely manner. Price was great.

Reply from UDC Parts2026-04-07

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

J
John · 1 review · Verified · Experienced 2026-03-23 ·

Same quality as mower store at a…

Same quality as mower store at a affordable price. Thank you. 😊

Reply from UDC Parts2026-04-03

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

V
Vance Butler · 1 review · Verified · Experienced 2026-03-14 ·

Part came as described

Part came as described. Helpful staff and knowledgeable of their parts. Delivery was on time , pleasure to deal with this company. Highly recommended!

Reply from UDC Parts2026-03-30

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

G
Gregg Brown · 2 reviews · Verified · Experienced 2026-03-13 ·

Had parts i needed

Had parts i needed, good price ,quality. Awesome delivery time.

Reply from UDC Parts2026-03-20

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

T
Tom Tranfaglia · 1 review · Verified · Experienced 2026-03-11 ·

Quick shipping.

Reply from UDC Parts2026-03-20

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

G
Grace Smith · 10 reviews · Verified · Experienced 2026-02-16 ·

Rrexeived the best well made gasket todayeceived my gasket today

Received my gasket today. It's very well made. The customer service rep was so helpful in helping me order what I needed for my 42 inch riding husker lawnmower. Ordered another belt I needed to to

Reply from UDC Parts2026-03-03

Thank you for choosing UDC Parts and for your kind feedback! We’re glad to hear you’re happy with the gasket and that our team could assist you in finding the right parts. We truly appreciate your continued support and your additional order!

P
Paul Durkee · 2 reviews · Verified · Experienced 2026-02-15 ·

Scott @customer service answers all questions

because I have trouble with other companies trying new blades with my Columbia 50 inch mower – I contacted Scott for more information. We had a cap full conversations and I ordered your blades. Perfect fit. I'll get a chance to use them in a few months. Scott was knowledgeable, patient, and answered one of my questions to make me feel confident to order your blades. Much appreciated.

Reply from UDC Parts2026-02-24

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

K
Kathryn S · 1 review · Verified · Experienced 2026-02-01 ·

Every aspect and step with order to…

Every aspect and step with order to delivery had no hold up. When product arrived it has been well packaged, good quality, and fit was perfect.

Reply from UDC Parts2026-02-09

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

T
Tim Leftwich · 1 review · Verified · Experienced 2026-01-28 ·

Easy as pie

Right parts right price fast delivery

Reply from UDC Parts2026-02-09

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

N
New customer · 2 reviews · Verified · Experienced 2025-12-14 ·

Good Service

Very good customer service.

Reply from UDC Parts2025-12-29

Hello! We are very sorry to hear about your disappointment and sincerely apologize for the inconvenience caused by the poor quality and missing loop. We will be happy to replace the item free of charge. Please be so kind as to contact us at [email protected], and our support team will assist you right away. Thank you for bringing this to our attention, and we appreciate your understanding. Kind regards,