UnlockUnit (unlockunit.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 38% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.
The process could not have been easier Received the unlock code and unlocked the phone within two minutes. This was unexpectedly easy. I hope that I don't have to do this again, but thank you!
Hi there, Please be advised that the unlocking method is permanent. There is no reason for you to get worried that your device will get locked again Please enjoy your new unlocked device, Kind regards, Andrei F.
They have not been able to unlock my device. However, i got a refund immediately and the whole process was kept transparent.
Hey Paul, I'm sorry we were unable to get your order successfully completed. Your positive review is highly appreciated as it touches a sensitive detail, the refund. I'm glad that you took the time to explain how this works and that you have been refunded. Kind regards, Andrei F.
Hey Jay, Not sure if you have been assisted yet or not. In case you need our assistance in getting a device unlocked, please contact us on our support email address or leave us the details here so we can assist you further, Kind regards, Andrei F.
Hey Karen, Thanks for sharing your positive experience here. This is what we need for our future customers. Any online service is being purchased based on reviews and we also like to deliver a quality service in a timely manner. Please enjoy your new unlocked device, Kind regards, Andrei F.
Amazing!!! unlocked my s10 in less than 12 hours with Unlockunit code sent by email. Entered the code and unlocked in less then a min. Customer service and support were prompt and accurate. I will be using again and highly recommend them. A_M.
Hey Alex, Your 5* review is highly appreciated. This is what we need to stay on top and show our future customers that we deliver outstanding results no matter what. Please enjoy your new unlocked device, Kind regards, Andrei F.
Super quick service. They were unable to unlock my iPhone XR but they let me know in less than 24 hours of ordering and were prompt to refund my money. Will definitely use UnlockUnit in the future if needed.
Hey Jeff, I'm sorry if we couldn't help you get your device unlocked. It happens from time to time as our databases are not always in line with all the new registered IMEI numbers. We're getting updates constantly, so in case we were not able to deliver, you can always try to contact us 2, 3 weeks after and maybe there is a chance to assist you then. Kind regards, Andrei F.
logged on for appointment, transferred to technician who never responded. The an email later said "I don't know how this happened," and Made another appointment for a week later. OK, I guess mistakes get made, I guess I will wait another week for an appointment that similar services take care of within a 4 hour period. SAME THING! I just waited 2 weeks, to sit at my computer and realize a technician was not coming (2x). A follow up, these guys reported my review on trustpilot to take it off (TWICE!) and said my transaction never existed (Had to email proof to trustpilot!) which was a lie. Then said I used offensive language, which I did not (I used a term used to identify business that are not real). This is why they have good reviews, they delete any bad ones. DO NOT TRUST
Tom, Now I understand, this is a negative review out of frustration. I will also explain why - You've purchased a service a few months ago with us, there was an issue which led to an unfortunate situation where our technician, indeed, was unable to attend the scheduled appointment. Following on this with you, we tried to contact you and assist you in getting in touch with the technician to resolve this and get the service that you paid for. Unfortunately, we got no response from you. You were too focused to post a negative review, being aggressive and show the world what a bad company we are. TrustPilot did their job, fairly judged the review and removed it. You have been refunded at that time for the service that you purchased and you didn't purchase anything else with us. Clearly you don't want to get a service, you're just unsatisfied and want to get some attention. I'm sorry we came across, wish you all the best in your venture of getting that device unlocked. Kind regards, Andrei F.
Absolutely fab took a bit longer than expected but unlock unit kept me updated on everything and was able to send me a code in 2 days. Very happy will use again to unlock my phones
Hi Zoe, Please be advised that we always compensate for a registered delay. Please contact our support department and they will assist you accordingly. Should you recommend us further, I'm sure we will deliver the same quality service. Kind regards, Andrei F.
Quick response. Cheapest in the market. My s8 is unlocked. Will definitely use them again.
Hi Silvia, Thanks for sharing your positive experience here. We need this for our future customers so they can place the order with 100% confidence that we'll do our job and deliver what they paid for. Please enjoy your new unlocked device, Kind regards, Andrei F.
It's been over 4 weeks that I ordered an unlock code and my phone is still locked. No one can explain to me why the phone is not unlocked. I asked for a refund two weeks ago and was told to send in a video of the phone to show what it is doing and saying. I did that and have not received any email back from them since. They take your money and say the phone will be unlocked but never is. There is supposed to be a money back guarantee but that is also a lie. They just start ignoring your emails when you ask for a refund. DO NOT GIVE THEM ANY MONEY! Update: I gave them payment on September 17, over two months ago. I have sent six emails in the last three weeks with no response to any. All communication has stopped from them now and still have not received any refund. They have a guarantee that if they cannot unlock your phone, you will get refunded. Totally untrue! I have done everything they asked me to do throughout this whole process but got nothing they promised. I'll say it again, DO NOT DO BUSINESS WITH THIS COMPANY OR GIVE THEM ANY MONEY!!
Dominic, Sometimes delays are registered with the process and this is also mentioned in our Terms & Conditions. I just wanted to clarify that we don't represent a Scam as you mentioned and that the refund has been processed for you. Your review is highly appreciated and we're sorry we couldn't help more in your case. Wish you all the best in your venture of getting that device unlocked. Kind regards, Andrei F.
Paid for the fastest service they had which was $41turnaround time was 1 to 6 hours even got confirmation that they had my unlock codes before I purchased it and it is now 4 hours past the timeframe no delay email or anything will not recommend Update 10/21 They contacted me with an email the day after saying that the code is delayed and said they will do a partial refund in the event that the code doesn't come in the next 1 to 2 hours that was at 2:27 a.m it is now 11:11 a.m no email from them yet Update 10/22 There has been to response or contact from the company in regards to a refund or update on my unlock status this is after I paid to have it unlocked within 1 to 6 hours and a day after they originally emailed me saying they will refund me a portion of my money if the unlock code isn't received in 1 to 2 hours
Hi Donald, I'm sorry we couldn't assist you and get your device unlocked. Please be advised that a full refund has been processed and you have been notified via email. Thanks for understanding, Kind regards, Andrei F.
Quick response. Got my code so fast. Cheapest in the market. Highly recommended A+++
Hi there, Thanks for sharing your positive experience here. Should you require further assistance, please don't hesitate to reach out, Please enjoy your new unlocked device. Kind regards, Andrei F.
Hi, I purchased a used Kogan Agora 9 and it was locked to the original owner's Google account that I could not access. I scheduled an online appointment with UnlockUnit, and Altin M went above and beyond to help me resolve this. He was extremely patient and guided me through every step of the process to fix this. I cannot thank him enough for his time and patience.
Hey Damian, I'm glad our technician was able to properly assist you, Should you recommend us further, I'm sure we will deliver the same quality and speedy service, Kind regards, Andrei F.
Took a few days longer than expected however I did receive a code that worked to unlock my tab s4.
Hi Rocky, Please get in touch with our support team, We usually compensate for the registered delay by processing a partial refund. Thanks, Andrei F.
Excellent service. I used it to unlock LG G8 ThinQ from AT&T. Got the code faster than was estimated. Thank you!
Hey Vardan, Thanks for considering and using our service. This is what we need to stay on top and offer stellar customer support. Should you recommend us further, I'm sure we will deliver the same to others too. Kind regards, Andrei F.
They provided me with my unlock code very quickly, their service was efficient and reasonably priced will definitely use them again
Hi Roger, Your 5* review is highly appreciated. Should you recommend us further, I'm sure we will deliver the same to others too. Please enjoy your new unlocked device. Kind regards, Andrei F.
I used this on my Galaxy s10 plus and it worked great. No hassle, no b.s., quickly received the code and unlocked my phone. Exellent service. Thank you.
Hey Ryan, Thanks for sharing your great experience here. This is what we need for our future customers looking to purchase a service like the one we offer. Please enjoy your new unlocked device. Kind regards, Andrei F.
After spending days trying and failing to get a MCK code from vodafone I gave up and tried these guys. Great experience from start to finish and very quick service. Code unlocked phone in seconds. Great work.
Hi Robert, I'm glad we were able to help you get your device unlocked. Should you require further help, please don't hesitate to reach out and my colleagues will gladly assist. Please enjoy your new unlocked device. Kind regards, Andrei F.
after 2 weeks and 2 of their code supplier they still couldnt find the code.now they want me to pay $25 extra so they could use their third code supplier.hahaha no thank you!!!real bad! And they were trying to delete this review too.i almost didnt follow up just because its too much hassle as most people will do.so watch out people
I'm sorry we didn't get a chance to properly assist you. Unfortunately, not all the services are at the same price and delivery timeframe and from time to time a difference is required. Thanks, Andrei F.
There service was awesome... have a Samsung Galaxy S8+ and within hours my phone was unlocked. 5 stars hands down. Thank You! 👍
Hi there, Thanks for positively reviewing our service, This is what we need to stay on top, with our service and to keep the customer support at the highest level. Please enjoy your new unlocked device, Kind regards, Andrei F.
102 reviews matching