For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Upgrade

212 reviews

4.7212 reviews
Write a review

About Upgrade

Data updated
Website
upgrade.com
Category
Business Services
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
212 reviews
Replies to negative
0% (0/12)
Do you own Upgrade? Claim this profile for free and start replying to reviews.

Is Upgrade legit?

Upgrade (upgrade.com) has a 4.7 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

S
STEPHEN CRAWFORD · 1 review · Verified · Experienced 2026-07-22 ·

It made everything a whole lot easier

M
MICHAEL A FELDER SR · 1 review · Verified · Experienced 2026-07-20 ·

Promt and easy-to-use

L
Lori Sherman · 1 review · Verified · Experienced 2026-07-15 ·

I had not heard of Upgrade.

I had not heard of Upgrade before buying my tickets. They made it so easy. I highly recommend them.

G
Gabriel · 3 reviews · Verified · Experienced 2026-07-24 ·

Ease in working system with confidence…

Ease in working system with confidence and security.

B
Beth Anne Hahn · 1 review · Experienced 2026-07-31 ·

Pay off as calculated by the lender not honored...auto payment still taken and remained scheduled for following months

On the 29th of the month requested an official payoff amount. The amount provided was dated as of the 30th. Made the payment on the 29th. Then on the 31st, the payoff amount posted to our checking account and the auto payment was still taken out so a double payment, payoff as calculated by them and the regular payment. Upon logging in, I see another payment for the next month was still scheduled. No way to cancel or manage auto payment, only option is to add a new payment method. The representative we spoke with was very rude and had zero empathy for the situation. All she wanted to do was argue about her "system processes" and why this all was supposed to be okay with us. And then she went dead silent. Upon asking if she was still there she was all snotty about "can I talk," unwilling to appreciate our situation. After putting us on hold, she did discover the error and in 2 weeks, we will get our money back, without interest, obviously. Also, it did require a call to feel comfortable that the auto pay was cancelled. Beware is what i would say. We are in a fortunate situation that this extra payment is not fatal to our monthly budget - at the moment anyway. But I am guessing it could be the case when someone very happily pays off a loan, with an amount calculated by the lender, that they are not planning for an extra payment.

C
Cynthia Cunningham · 3 reviews · Verified · Experienced 2026-05-04 ·

Easy to complete purchase.