UrWay Health (urwayhealth.com) has a 4.7 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Website user friendly, timely shipment of placed order. Super happy with UrWay Health so far.
Thank you, KM. We’re thrilled to hear the website was easy to use and that your order arrived on time. Knowing you’re super happy with your experience so far means a lot to our team. We’re here anytime you need us.
Ease of being approved for this product. Fast shipment from the RX once approved. Quick and effective response once this med was injected
James, thank you for the fantastic 5‑star review. We’re glad to hear the approval process was smooth and that your medication shipped quickly once finalized. It’s great to know the treatment delivered an effective response for you. We appreciate you choosing UrWay Health and are always here if you need anything.
Great Service, Medications are sent quickly. Work well with customers.
David, thank you so much for the kind words! Getting your medications to you quickly and making sure you feel taken care of every step of the way is exactly what we're here for. Reviews like yours mean the world to our team. We truly appreciate your trust and look forward to continuing to take great care of you! 🙏
fantastic product, works woundeful, easy to use, highly recomend.
Thank you so much for the amazing review! We work hard to make sure every product delivers real results and is as easy to use as possible — so hearing that means everything to us. We truly appreciate the recommendation and are so glad it's working wonderfully for you!
Customer Service is exceptional. The process is so efficient and I truly appreciate all the updates sent to keep me informed on the process.
Thank you, KC. We’re thrilled to hear that our customer service and streamlined process made your experience a great one. Keeping you informed every step of the way is a priority for us, and we’re glad it shows. We appreciate you being part of UrWay Health.
Very easy transaction, great customer service, very fast delivery
Thank you, Vernon. We’re so glad to hear your experience was easy and that our team delivered the level of service and speed you deserve. We appreciate you choosing UrWay Health and look forward to supporting you again.
Thank you, Blake. We’re glad to hear our team’s support and communication made your experience clear and comfortable. We appreciate you choosing UrWay Health and look forward to being here whenever you need us.
Very good service. Quick on shipping refills and keeping contact on your heath status.
Thank you, Wesley. We’re glad to hear you’ve had a great experience with our service. Keeping your refills moving quickly and staying in touch about your health status are priorities for us, and it’s great to know that’s coming through. We appreciate you being part of UrWay Health.
looks like a good deal i paid $170 for 2.5 ml --now getting 5ml for $239 hopefully its as good as the first bottle I bought
Hi Steve, thank you for the great review and for coming back to us. We’re glad you found a better value with the 5ml option — it’s one of our most popular choices for that reason. The quality and effectiveness remain consistent across all bottle sizes, so you can expect the same experience you had with your first order. If you ever need guidance or have questions along the way, we’re always here to help. Appreciate you being with us.
I have been using UrWay for over a year now and this months experience was the worst by far. Once I completed my questionnaire and replied to the text message it was almost 48 hours before a physician responded and that wasn’t until after I sent two more texts to that number AND a text to the customer service number. My questions still were not answered as I have inquired about stopping treatment but the physician simply prescribed the same dose I have been on and ignore the question even after I asked a second time. To say I am disappointed is an understatement. I spend a lot of money with this company and I do not feel like their services are up to par any longer.
Hi Chrissy, thank you for taking the time to share this feedback — we truly appreciate you being with us for over a year. I want to clarify something important: the physicians you text with are part of a separate third‑party medical group, and we do not have visibility into their text conversations. Every message that came directly to our UrWay customer service line was responded to within minutes, and you acknowledged that the delay was not on our end. That said, we completely understand how frustrating it is when your medical questions aren’t addressed, especially when you’re trying to discuss stopping treatment. You deserve clear answers and timely care. We’ve already flagged this to the medical team so they can review what happened and ensure your concerns are properly handled moving forward. We value you, Chrissy, and we want your experience to feel as smooth and supportive as it has in the past. If there’s anything you need from us directly, we’re always here to help.
doctor looked over my health and made determination if i was healthy enough for the medicine. was approved and had to send federal photo to make sure i was who they were talking to. very simple
Thank you, Barry — we really appreciate your 5‑star review. We’re glad to hear the medical evaluation process felt clear and straightforward. Our clinicians always review each patient’s health history carefully to make sure the medication is a safe fit, and identity verification is an important federal requirement we take seriously. It’s great to know everything felt simple on your end. If you ever need anything or have questions down the road, we’re always here to help.
Thank you for sharing your experience. We’re glad to hear everything went well and truly appreciate you choosing UrWay Health.
They have been in constant communication with me very satisfied
Thank you, David. We’re glad to hear our team has been in constant communication and that you’re very satisfied with the process. We appreciate you choosing UrWay Health and are always here if you need anything.
Clear communication, prompt service.
Wayne, thank you for the 5‑star review. We’re glad to hear our communication and service have been clear and prompt. We’re here anytime you need support and appreciate you being part of UrWay Health.
Easy process, very painless. I got penile injection QuadMix from this site. I haven't used it yet, but I liked the way their service functions. I got the meds in the mail in about 4-5 days.
Thank you so much for the great review! We’re glad to hear the process felt easy and painless, and we appreciate you sharing your experience so far. Our team works hard to make sure orders are reviewed, approved, and shipped quickly, so it’s great to know your QuadMix arrived within just a few days. If you ever have questions as you get started or need anything from our support team, we’re always here to help. Thanks again for choosing UrWay Health!
Only get the most minial sensation. I do not get an erection even with two shots. I really think the dosage needs increased.
Thank you for sharing your experience. After speaking with you, we were able to confirm that the medication itself wasn’t the issue — the injections were delivering air instead of product, and the vial was never actually used. That would fully explain why you only felt a minimal sensation, even after two attempts. We’re sending a replacement vial since the original was accidentally left in the garage, and we want to make sure you have a proper starting point. It’s really important to follow the exact steps in the instructional video and the doctor’s guidance when preparing and administering each dose. Even small mistakes in drawing up or injecting can prevent the medication from working at all. Once the new vial arrives and the instructions are followed closely, you should see a very different response. If not, we’re here to help you figure out the next step
customer service delivery and the product works great
Thank you, Stephen. We’re glad to hear the product is working great for you and that our customer service delivered the experience you expected. We appreciate you being part of UrWay Health.
My order of Trimix was late and the ice packs where melted. I did not use the product for a few days after I refrigerated it. I might have been OK if it was delivered on time. I like the people at Urway and the process was great as an introduction to the process. I would order from Urway again if I knew I'd get good product.
Thank you for sharing your experience with us. We’re glad to hear you felt supported by our team and that the process itself went smoothly. We’re sorry your package arrived later than expected and that the ice packs were melted — that’s not the experience we want for any customer. Even when a shipment is delayed, our cold‑chain packaging is designed to maintain product integrity, but we understand how the condition of the package can raise concerns. If you ever receive an order that doesn’t look right, please reach out to us right away so we can review it with you and make it right. We want you to feel completely confident in the quality of your medication every time. We appreciate your feedback and would be happy to support you again whenever you’re ready.
UrWay Support is always quick to answer and help when needed. Thank you!
Thank you so much, Jana! We’re glad to hear our support team has been quick and helpful whenever you need us. We’re always here to make your experience smooth and stress‑free, and we truly appreciate you being part of UrWay Health.
Thank you, Jeff. We’re glad to hear our customer service team made such a strong impression. Providing top‑tier support is something we take seriously, and we’re grateful for your trust in UrWay Health.
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