Placing an order was so easy
Placing an order was so easy, from customer service to sales service, both experiences were very nice
US Post Company (uspostcompany.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
Placing an order was so easy, from customer service to sales service, both experiences were very nice
They made the process of customizing our cluster mailbox so easy.
Site was easy to navigate and payment was easy.
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Everything went super easy! Great formatting, easy access and ordering
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Great costumer service, I had some questions that can't be anwser by a machine, I called and a nice person anwser right away and solve all the issues very qhicly
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help answer any of your mailbox questions.
Good prices and fast delivery! We had ordered from another company, and after 6 weeks they had still not even shipped the unit. US Post Company processed our order and shipped it fast! Even when a bad ice storm hit most of the US, delivery was minimally delayed and we still got the item in plenty of time for our project.
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It was easy to find an otherwise difficult to find product. I will say that I did not like the look and feel of the check-out to the point where I wasn't sure the transaction was secure.
Thank you for your feedback. We appreciate every customer's input, whether it's positive or negative. We are in the process of updating our checkout process.
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US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me was when I purchased a box online and a sales representative reached out to discuss the box I ordered. They had a better price that they were able to provide. This saved my customer money which made me look like a hero!!! This was huge and has helped me secure additional projects.
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We strive to put the customer first, and we understand that no one wants to overpay, especially for mailboxes. Our goal is always to provide the right mailbox at the right price.
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
parts for boxes as expected. Delivery much faster than expected (2-3 days)
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Would like shipping options and estimated delivery date
Thank you for your feedback. We appreciate you taking the time to provide feedback, and I agree that making estimated shipping dates visible on the cart screen is a great idea. I have our website designer looking into adding this feature for future customers.
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly efficient and cross-checked the order for me. I still had some more questions and she patiently followed up immediately. She is amazing, thank you!!!
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Would’ve gave 5, but website was being finicky when finalizing order and my order was duplicated. Quick response by customer service to cancel one order.
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Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Prompt response, took pictures and was told exactly which replacement locks were the right ones! Courteous and helpful and it was after 5 pm. Then I looked at the person's name and they were the COO of the company!
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We believe in leading by example. Everyone here is dedicated to helping people with all their mailbox needs.
Easy ordering and access to the parts needed!
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60 reviews matching