I have purchased from Vapor Bros
I have purchased from Vapor Bros. many times, the website is excellent, and easy to place an order. I especially like that you can ask for a priority shipment. I am a former resident of Anaheim and know Gardena well
About Vaporbrothers
Data updated- Website
- vaporbrothers.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Gardena
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 100% (1/1)
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Is Vaporbrothers legit?
Vaporbrothers (vaporbrothers.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Helpful and personable customer…
Helpful and personable customer service. Shipping and processing were fast even during holidays. Product functions better than expected because it is simpler to use than expected. If their name is on the product, I’d trust that it’s worth it.
Great quality parts and helpful…
Great quality parts and helpful customer service. Still the best vaporizer, have been using it for over a decade and no other brand is as reliable.
Reply from Vaporbrothers2023-01-06
Hey Curtis, thanks for trusting and using Vaporbrothers for so long. Cheers to another decade of enjoying the VB1!
always helpful
always helpful great customer service great products good pricing win win
I literally ordered stuff and they…
I literally ordered stuff and they literally delivered it it’s great
TOP NOTCH PRODUCT AND SERVICE!!
they always respond----good…
they always respond----good natured----good product
Everything works smooth
Everything works smooth, love the green color, bubbler is nice, handsfree feature has a snug feel to it, and the woodwork is nice!
Quick.
Quick. Replacement parts shipped same day and arrived very quickly
Thank you for delivering in a quick…
Thank you for delivering in a quick manner. Everything as ordered and expected. Will continue to do business in the future. Excellent quality product and use experience.
Long time fan
This was a simple order for 2 vaporizer whips - the soft silicone ones. They arrived quickly. I have been dealing with Vaporbrothers for more than 10 years. They are always friendly and very helpful.
Bought the vaporbrothers original…
Bought the vaporbrothers original desktop vaporizer. Half the time it just burns your flower. It's a piece of garbage for almost $300. Wouldn't ever recommend this product to anyone. False advertising on their website says it works well for flower vaporizing. I hate it.
Reply from Vaporbrothers2022-12-20
Hi Christian, We are sorry to hear you are unhappy with our vaporizer. Being in production for over 20 years, we are one of the most trusted desktop vaporizers in the industry. We endeavor to create an amazing vaporizing experience for everybody and have served clientele ranging from everyday users to terminal cancer patients. All of our TrustPilot reviews are straight from customers and we have one of the highest ratings on TrustPilot for any desktop vaporizer. I'd love the opportunity to talk with you about your VB1 experience. Like all vaporizers, the VB1 does have a learning curve, but we're confident once you have your technique down, you'll be able to get the smoothest most satisfying vapors possible from a desktop vaporizer. There are a couple of reasons why the vaporizer might combust product; it might be an overpacked whip or having the vaporizer on too high without drawing fast enough. It's hard to tell unless we get an opportunity to speak. We can set up a time to speak over the phone or video chat in order to improve your Vaporbrothers experience. We can be reached at (310) 618 1188 or by email [email protected]. I look forward to making your Vaporbrother's experience a great one. Best Regards, Andrés VB Customer Support Team
Fast shipping and great communications
Fast shipping and great communications. I had the vaporizer within three days of placing my order. Packaging was excellent and everything was exactly as ordered. I have been using their vaporizer since 2005 and would highly recommend it.
Ordered product
Ordered product, rapidly shipped and delivered. Thank you
Absolutely recommend Vapor Brothers
As well as supplying an utterly fantastic product - these guys were outstanding in the way they responded and dealt with an international delivery issue that was outside their control. Just goes to show what a difference great communication makes to the customer experience.
Reply from Vaporbrothers2022-12-13
Hey Andy, thanks for being a great customer as well! Welcome aboard :)
My box of 8 years broke down a few…
My box of 8 years broke down a few weeks ago. It was well loved. I had trouble figuring out how to get it fixed. Vaporbrothers helped me the whole way!!! Great personal service!! I got it repaired and back in record time and it’s up and running great!! Love my vape box and love this company. I highly recommend Vaporbrothers!! Thanks again!
This is the best vaping device I’ve…
This is the best vaping device I’ve ever found and their service is just as good. Orders are shipped promptly and these guys are committed to helping veterans and the less fortunate by refurbishing used vaporizers and giving them away. I’ve been doing business with them for over 15 years.
I think Andrés did an excellent job…
I think Andrés did an excellent job assisting me. He answered all my questions and gave me a lot of help for my order which I recently received. He also helped me get a discount with the points I had earned and helped me decide what to get on my order.
Superb
They have stepped up above and beyond my expectations. Super love this company
Reply from Vaporbrothers2022-12-02
Thanks, Clinton! We appreciate you :)
Very helpful …
The person who called was very knowledgeable and helpful. The order arrived shortly thereafter. Everything was fine.