Velor (velor-cycling.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-10.
After purchaisng a jersey and a gilet, I just received a bib. It's my first non-black bib, absolutely love the colour and the comfort. For info, I'm a 176cm / 67kg male and took M size. Fit is tight and sporty. Absolutely love Velor products and will purchase again
The shorts were faulty. I bought a short and shirt 2 years ago. And didnt wear it all to much. At most 10 times. Then after a year being in the drawer i put them on and wash it, they fall apart. Contrary to the promise of us being "a strong team and ride thousands of kilometers" I contact customer support, and Mike kindly tells me thats not supposed to happen. He will look up the same short in his inventory and send it over. 2 weeks later i contact him about if the short are going to be sent soon. As i am cycling in broken shorts at that time. He says he wont be in his inventory any time soon. He offers me a size smaller, which i decline as it wont fit. He also offers me to buy a newer pair with great discount. Which i also decline as these shorts havent proven themselves at all at this point. Then another 3 weeks pass. And i contact him stating that i would rather have the money for the shorts. As seemingly Mike wants to bleed this conversation dead. His response is that he doesnt do warranty on 2 year old shorts. As if this whole conversation never happened. All in all, poor quality product, poor customer service. The shirt is fine though.
Dear Victor, Thank you for taking the time to share your experience with us. We're truly sorry to hear that you're disappointed with the cycling shorts and how the communication unfolded. It's unfortunate that the product developed a fault after some time, even though it’s now over two years old and beyond our warranty period. That said, our intention was always to find a fair and helpful solution, which is why we initially offered to replace the shorts at no cost, despite them being out of warranty. Unfortunately, your size was no longer in stock, and as an alternative, we offered a newer model at a significant discount to accommodate your situation as best as we could. We understand that this did not meet your expectations, and we regret if it came across as unwillingness to help, that was never our intention. We also apologize if the communication felt delayed or unclear at times; we take that seriously and will discuss it internally to improve for the future. We're glad to hear that the jersey has held up well and that you were happy with it. We appreciate you mentioning that. If you'd like to discuss the situation further or explore a new solution, you're always welcome to reach out to us again at [email protected]. Kind regards, Team Velor
Great and quick service, good quality products.
Good level of quality for thé product and nice contact with the support for the delivery
Great fit! Good quality. Awesome customer service
Everything absolutely perfect ! A huge thanks !
Beyond its sustainable commitment, Velor is matching any other brand for mid-season cycling apparel. The neutral design spotlight the soft colors of the jerseys, bringing a peaceful touch to your ride.
Honest & helpful: they checked the size with me as it could be smaller than expected.
Performance and circularity at its best. What can you expect more?
Very good customer service: quick, kind and personal approach, they think along with you, even delivered a package themselves when something went wrong with PostNL, very very nice. And, great jerseys with a good sustainable backstory.
Original, creative and well executed concept, bringing good quality cycling clothing to the market! In addition to delivering elegantly designed, nicely fitted and comfortable product, it feels good to know that we contribute to decreasing waste! Velor shows attention to details throughout the process, including customer attention and service. A true pleasant experience!
Nice shirt, good quality. One for free because of new line coming. Good communication. Possibility to send old shirt to be re-used.
They offer great products and excellent support
Excellent gear. Perfect fit and very comfortable. Fully satisfied. Congrats for your true sustainable strategy !!! Strongly recommend and will order again
Fast delivery, and sustainable with the reusable packaging
Great garment. Quite a racy fit. Around the waist it is quite tight.
Great clothes, fast delivery, very happy
60 reviews matching