Vielight Inc (vielight.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
First purchased an item about 7 yrs ago. My recent purchases were for our daughter and myself. She noticed immediate results with Neuro Duo 4 (calming) as did I when I tested it. I may purchase again for another member of our family. Email notifications are timely, packaging also very good, everything protected.
I'm two months into using the Vielight; I didn't expect huge changes as I'm using it only for cognitive enhancement and I'm still unsure - there may be subtle changes, but in my mind this also makes me more hopeful for my clients, to whom I may be able to recommend it for things like PTSD, depression and concussion. What I like about this company so far is that they're standing behind their product with such as great money-back guarantee - if I'm not satisfied, I plan to send it back (but I remain cautiously optimistic!).
I have used the Neuro duo 3-6 days/week for many months. Throughout this time, I have had a massive rotator cuff repair and a 7 level cervical fusion. Not only have I experienced a consistent cognitive alertness and focus immediately following daily use, but also it has surprisingly helped decrease my pain. As a 61 year old physical therapist, I have found significant benefit from this PBM modality, beyond what I anticipated and would definitely challenge other providers to trial it. It is very simple to use, has not caused any side effects when used as recommended and provided me and others with surprisingly awesome results.
I have been using this intranasal device for many months. This is a great first step in pursuing TCBM for brain health. I use it daily while in my office. I can do this while doing desk work or working on my computer. I have noted some improvements noted, but I have anticipated this taking many months. For me this is the first step in decision making for the larger device. I am a physician, and I am exploring these devices to make recommendations for my patients as an adjunct to stem cell therapy. This device is affordable for general home use.
Vielight works. I have been following the research for a long time and I use my device as much as possible. I notice a big difference in brain fog and energy levels when I use it compared to when I don't.
I have enjoyed using VieLight and think that it works. It would be lovely however if they did not charge extra for the different settings that are available on their app.
I really love the MIP 633/810 I purchased and feel it has helped with my short-term memory as well as my daily aches and pains. I used the 470 nm cord when I had a viral infection recently and it was gone within a day. My husband used it on a different occasion and, within two days, he was completely better as well. Fantastic product!
Very difficult machine to use. Very expensive. No customer support. Don’t buy
Dear Lily, We apologize for your experience with the Vielight Neuro Pro 2. It comes with a learning curve because of the industry-leading customizability and irradiance output (https://www.vielight.com/blog/the-vielight-neuro-pro-2-the-most-customizable-brain-photobiomodulation-device-explained/). We also acknowledge that connecting via the WiFi modem is more complicated than standard Bluetooth as well. We opted for future proofing for our AI platform under development. If you don't require the extra power and customizbability, our Vielight Neuro 4 is an excellent all-rounder that works with a simple push of the button. Please note: You'd be able to do an exchange with credit applied if you decide to use the Vielight Neuro 4 instead of the Vielight Neuro Pro 2 instead. Our customer service team is open for questions from Monday to Friday, 9am-5pm EST. We have several team members manning our phone lines and chatbot during that time frame. We usually respond via email within 1 business day. Thank you for trying our technology. Best, The Vielight Team.
I recently contacted Vielight about an intranasal device that finally failed after many years, over 15. Since I wasn't sure that it was only that that was not working I wanted to talk to a real person for advice. The woman that answered the phone was very helpful and seemed like someone that is really a part of the company and actually cares about their customers. She let me know exactly what to order for my older model and even gave me a discount code. She offered other information about repairs, as well. She even kindly reminded me to use the device regularly on myself after I explained that I'm a caregiver for my husband and bought it mostly for him. I love their PBM technology, our device has lasted an exceptionally long time and their customer service for me has been very satisfying. I contacted them about 7 years ago with a concern and they were very helpful then also. I love their newsletters as well. They reinforce my confidence in Vielights products.
I inadvertently placed a duplicate order. Vielight contacted me corrected my mistake. That is a level of customer service that I have never before experienced. They are also easily available to answer questions. I did a lot of research before purchasing their nasal device and although users may have different experiences with any technology, I think that Vielight gives users the best chance determining of how photobiomodulation will affect them and of getting favorable results at a relatively affordable price.
There is improvement in short-term memory and in a general fogginess post prostate cancer treatments. I ordered another 810 nasal applicator even though since I've sinus issues I may use the other when needed. The recommended 25 minutes twice a day is a bit much for me headaches resulted. I've gone to once a day 10 to 15 minutes and it's working well.
I am a new user, having been recently diagnosed with early on-set Alzheimers. I hope it is helping! So far, I don't seem to be getting any worse, so that is positive! Fingers crossed.
Vielight's photobiomodulation technology has been genuinely effective for supporting cognitive health. I have been using the Duo 4 as care for cognitive impairment, and noticed improvements in memory, clarity, and overall function. The company also provided exceptional service. They helped me upgrade and exchange my product to the Pro 2 model. They could have just told me to buy another, but did not. Their support team made the process smooth and hassle-free. Highly recommended for anyone looking into light therapy solutions and a flexible company willing to help you find the right option.
After previously purchasing the Neuro Duo and MIP 633/810 I decide to invest in the Vagus device. I have been using it in the late afternoon after using the Neuro Duo ste on gamma in the mornings. I find it quite soothing and quiets me. I feel very relaxed after using it. My issue is sleep and it seems to help.
I have had both the 633 and the 810 devices for years. While the science and devices are outstanding, there is a weakness in the durability of the intranasal part. I have had the same thing happen with both frequency devices a few times: the plastic on the piece which holds the intranasal part onto the nose breaks off, leaving no way to hook it onto the nose. Just today I received yet another one, which cost me $99 plus shipping. For such a high quality and outstanding device, they SHOULD have solved this issue to give superior durability for a substantial investment
Defective battery: The battery for my pro 2 was damaged (case split). I sent back the requested paper work but over a month later still no battery.
As a small brain-focussed, health & wellness clinic in Sydney, I've been working with VieLight, offering their service in-house and selling devices to my patients for 9yrs! Their customer service is second to none. The headsets have an excellent lifespan, well beyond the warranty time, and in close to a decade, I've had less than one issue every 2-3yrs! I don't know another company, tech, wellness or otherwise who has this kind of track record. Their research footprint is ever-expanding so the evidence behind the VieLight units is growing every day! VieLight - well done & congratulations for providing such quality products and service, Rare in this day and age!!
Brought the MIP for my wife and it has made a difference. Her cognitive dissonance has shown improvement.
Allie Wren, customer support, helped me get the right part for my MIP 810. She persevered when I first got the wrong part, and was very responsive to my needs, and kept me informed the whole time. Kudos to VieLight for having such an excellent representative!
I had an incredible experience using Vielight devices, specifically the Pro. it helped with my tremors caused by Parkinson's, and I have much better control. thank you, Vielight.
65 reviews matching