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Money & Insurance

WalletHub

102 reviews

4.8102 reviews
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About WalletHub

Data updated
Website
wallethub.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (5/5)
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Is WalletHub legit?

WalletHub (wallethub.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

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Patrick Hogan · 3 reviews · Experienced 2026-05-03 ·

WalletHub is a great way to watch your financial and credit picture

Simple to navigate

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Samuel Christian · 3 reviews · Experienced 2026-05-02 ·

I need all the help I can get

I need all the help I can get. WalletHub got my finances straightened out.

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Victoria Morrell · 2 reviews · Experienced 2026-04-28 ·

Great at Keeping Track of my Credit

They stay on my credit, minute by minute and notify me of any changes very quickly. They are a good app if you want to keep track of your credit reports.

K
Kristen Bouvier · 7 reviews · Experienced 2026-04-26 ·

Good watcher of credit

you are alerted of strange things going on with your credit. Look things over and you choose whether it is acceptable or not.

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Thomas Ross · 2 reviews · Experienced 2026-04-16 ·

Wallet Hub will Email You For The Rest of Your Life and You Can't Unsubscribe

Wallet Hub does an OK job providing you with your credit information. However, if you sign up, they will never stop emailing you, ever. You can unsubscribe over and over and over again, and they will say you are only unsubscribed from this kind of email, but not from that kind of email, and not from this third kind, or this fourth kind, or this fifth, sixth, seventh, etc. kind. Then, after you unsubscribe over and over and over again, they will wait a while and re-subscribe you, and proceed to email you every few days. So if you sign up with them, be aware they are going to send you email the rest of your life, whether you want it or not, and even if you tell them you DON'T want them to do it, and even if you tell them, over and over and over again, that you don't want them to do it. They don't care. They will keep doing it anyway. Note: Wallet Hub responded below. Note that they admit that unsubscribing only works for "different categories of emails." They don't tell you--but also do not deny--that the number of "different categories" is HUGE, so that they can keep emailing you even when you unsubscribe. They are like the spammers who call your phone every day from a different number so you can't block them so that they can try to sell you something you don't want and don't need for the 896th time in violation of Do Not Call laws. Nor do they deny re-subscribing you, without your consent, after you try to unsubscribe, unsubscribe, unsubscribe, unsubscribe, unsubscribe. In other words, what I said is true. If you sign up for Wallet Hub, they will send you email the rest of your life, whether you want it or not, and even if you tell them, over and over and over again, that you do NOT want them. They think they will make more money that way. They don't care about you and your real preferences. Note: Wallet Hub replied a second time and claimed (now) that they do not re-subscribe you without your consent. That is simply false. I unsubscribed over and over again until the Wallet Hub emails were down to a trickle. But now they are back to almost every day. Maybe they don't technically "resubscribe" you but they create new categories you have to again unsubscribe, unsubscribe, and unsubscribe from. However they weasel around with words, the fact is that if you give them your email, they will, if they can, waste your limited time almost every single day the rest of your life. 1 minute a day deleting Wallet Hub emails is 10,950 minutes in 30 years = 182.5 hours = spending, when added up over 30 years, numbers of days, 24 hours a day, dealing with Wallet Hub. Would you rather go on a nice vacation in a week of your life, or spend 24 hours a day for over a week deleting Wallet Hub emails? But that is what they are going to do to you if you sign up. Don't sign up. Stay away.

Reply from WalletHub2026-04-21

Hi Thomas! We’re sorry to hear about your experience with the email communications. To clarify, WalletHub sends different types of emails (such as credit score updates, credit report changes, monthly recaps, and new features). If you unsubscribe using the link in a specific email, it will only stop that particular type of communication. While it’s not possible to unsubscribe from all emails (certain account-related updates and legal notices cannot be turned off as they are required by policy), you can reduce the number of emails you receive by adjusting your notification settings here: https://wallethub.com/home/settings/notifications If you select "Only notifications about the WalletHub account, security, and privacy," those should be the only emails you receive from us. If this option is already selected and you are still receiving emails that do not match your preferences, please contact the WalletHub Help team at [email protected] so they can investigate your account directly. This issue can only be reviewed by the Help team through a direct request.

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B c · 11 reviews · Experienced 2026-04-19 ·

Information is not current…

The information they provide is not current. They make it very difficult to withdraw from the service to the point.It is likely illegal

Reply from WalletHub2026-04-19

Hi there! Please keep in mind that WalletHub simply displays your TransUnion credit report. The information shown in your account is automatically retrieved from them, and WalletHub cannot modify anything on your credit report. WalletHub looks for updates on your credit report and credit score on a daily basis, with TransUnion data typically refreshed between 3–6 a.m. ET, including weekends. Although WalletHub checks for new info on your report every day, if a lender does not send TransUnion updates fast enough, it will not immediately show up on your profile. If it has been more than 30 days and updated information is still not visible, it is recommended to contact the relevant lenders to confirm that updates have been sent to the credit bureau. Regarding account closure, deleting an account is as easy as submitting your request via Your Privacy Choices page or emailing [email protected] with your unique ID from your settings page.

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Rainer Boegner · 2 reviews · Experienced 2026-04-14 ·

It is always accurate and helpful.

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Tina Williamson · 2 reviews · Experienced 2026-04-13 ·

I like them I recommend them

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Wade Hays · 5 reviews · Experienced 2026-04-08 ·

Great reminder to see your monthly…

Great reminder to see your monthly transactions collectively in one spot, at one time. Excellent tool!

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Hector · 4 reviews · Experienced 2026-04-02 ·

Its a great app and very helpful

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Camriss Johnson · 2 reviews · Experienced 2026-03-31 ·

Fast and easy as 1,2,3

Fast and easy as 1,2,3! I just love using Wallelhub!

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Sheila Roberts · 2 reviews · Experienced 2026-03-29 ·

Keeps me well informed of my credit and…

Keeps me well informed of my credit and how to fix it.

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Cherylann Adams · 1 review · Experienced 2026-03-30 ·

My go to for credit monitoring and…

My go to for credit monitoring and checking credit card balances and loans! They are accurate when purchasing stuff and my credit is pulled!

J
John Morris · 58 reviews · Experienced 2026-03-26 ·

I made an account and would like to…

I made an account and would like to check out a bank. #1 I have to use the app and not the browser. Ver inconvenient. #2 I'm blocked due to a "suspicious IP" I provided a ton of personal details to confirm my identity. It's very annoying to have to contact support after such an effrot.

Reply from WalletHub2026-03-28

Hi John! Please know that you can check out a bank on both the WalletHub website and the app. Regarding your IP address being blocked, we apologize for the inconvenience you're experiencing. WalletHub's system is designed to prevent too many login attempts from the same IP address as a security precaution. Please also note that an IP address can’t be identified as belonging to a specific user unless it is provided by that user. That said, please contact the WalletHub Help team at [email protected] with your IP address so they can check why it was blocked.

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Jeff - · 3 reviews · Experienced 2026-03-25 ·

What WalletHub has done for me.

Always on the lookout for changes for me. Alerts are always sent to me. Been a good experience for me setting up a budget with them. JK

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Tone Banks · 1 review · Experienced 2026-01-02 ·

Wallet hub is a great site to use for…

Wallet hub is a great site to use for your credit report. I been using it for over 8 plus years I believed. It keeps me up to date with everything.

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Brooke · 7 reviews · Experienced 2026-03-23 ·

I love how Wallet Hub lets you keep up…

I love how Wallet Hub lets you keep up with your score and who is looking at it. It's a great way to keep track of healthy spending habits and monthly debt payoff.

A
Angela · 1 review · Experienced 2026-03-21 ·

I really do like using WalletHub…

I really do like using WalletHub Services! They give me some great information concerning my Credit Report and Credit History! Thank you! 💕

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Michelle · 7 reviews · Experienced 2026-03-15 ·

Great way to track my credit and a…

Great way to track my credit and a trusted website.

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Linda Valdez · 1 review · Experienced 2026-03-13 ·

Great job

I love the fact that girl was giving me updates on my scores. And give me advice to continue to doing great and it’s working. Thank you very much. You have helped me. Keep my score high