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wallplanks

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103 reviews

4.2103 reviews
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About wallplanks

Data updated
Website
wallplanks.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
71% (12/17)
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About this business

Genuine engineered hardwood wall planks with adhesive peel and stick backs. Available in many styles and colors, shop peel and stick wood wall planks today.

Is wallplanks legit?

wallplanks (wallplanks.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

I was fortunate enough to work with…Jonathan Schafer

I was fortunate enough to work with Jonathan Schafer regarding my wall paneling installation problems. He was outstanding both in his knowledge of the product and in his ability to describe what my options were to fix my problems. You are to be complimented for having such an exceptional individual as an employee in your company.

Reply from wallplanks2022-12-10

Hello Robert, we are indeed lucky to have Jon as part of our team, not only does he help out our customers but also goes the extra mile in sharing his knowledge with all of us so we can replicate what he does or we at least try to. Thank you so much for you kind words we will be sure to let him and our management know.

Amazing Customer Support

Was looking for an item that was no longer listed on the site. Had to go to the chat to get it resolved. Chat was taking quite some time and I had to leave without resolving the matter. Came home to an email and touched base with the associate that had reached out. Within a few days, the item was back listed on the site and I was able to order what I needed. Always great service with this company.

Reply from wallplanks2022-11-29

Hello Owen! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again.

Product was purchased for the ceiling

Product was purchased for the ceiling. It didn’t quite stick as we had hoped. Would work better if glue was all the way to the ends. Gravity didn’t help. They started to come down. We had to have someone come secure them which cost extra money. But we love the end result.

Reply from wallplanks2022-11-28

Hi Sandra! Thank you for your feedback. Wallplanks can be installed on ceilings. Our Wallplanks are one of the best products you can use for wall panel ceiling applications. Wallplanks are light weight, thin and very easy to apply. Just peel and stick to the ceiling, and then use brad nails as reinforcement per the installation instructions.

I want something different for my son

I want something different for my son, Room in our new house so I was watching the Georgia clan on YouTube and they make it seem so easy and my God it was I order some wall plank and we did one of his wall as an accent. It came out beautiful. He loves it. I love it. My next project is going to be my staircase as soon as I can get somebody, that’s not scared of heights to measure for me but thank you.

Reply from wallplanks2022-11-16

Wow! We are grateful and honoured by your words and review! We are happy to be part of your house and hopefully be part of others too. We would love to see photos if you can share them with us! 😍

The email I received stated 5 free…

The email I received stated 5 free samples but when I checked out with the promo code it wouldn't accept it because of another auto discount so I ended up having to pay for the discounted samples along with $9 shipping.

Reply from wallplanks2022-11-18

Hello Jamie, we apologize for the confusion as our team has been working tirelessly to improve our products and services including ordering samples a lot of processes may have changed from the time you received the email and placing an order. To ease your experience we refunded the amount charged for the samples and tax which should be back on your account after a few business days. We apologize for this and we hope you would consider updating the review as well.

Able to order samples

Was able to order free sample shiplap! Just had to pay for shipping, but I’m just glad I was able to get samples before committing to a certain color!

Reply from wallplanks2022-11-14

Thank you for your feedback! We hope you will love the product. Please let us know when you are done installing, we would love to see photos if you can share them with us!

There was (supposedly) a code for free samples

There was (supposedly) a code to get 5 free samples; however when I placed my order the code did not work. CHAT was fruitless and never answered so I placed my order but I will wait until the samples come.

Reply from wallplanks2022-11-14

Hi Renee, we are sad to be hearing about this, please know that this is not the experience we want you to have. We do apologize as we were unable to respond to your chat as we didn't have available staff over the weekend. Our team will be reaching out to you to fix this issue.

Wouldn’t buy again

While the wallplanks are lovely, I would not say they are easy to install without prior knowledge of how to work with them. I have some plaster and some sheetrocked walls, and the boards did not stick well to plaster without Brad nails and extra glue. They required a circular saw to cut evenly, and I had to order quite a bit extra to make up for pieces that had to be cut smaller. The customer service by text is terrible, and by email is good/ however there is shipping and a restocking fee for returns, which means it’s important to know how much to order and use or else it is easy to go way over budget. While these boards are lovely, I would not buy from this company again.

Reply from wallplanks2022-10-21

Hi, thank you for your feedback and we apologize for the inconvenience. We are currently working on improving our communication channels such as text, emails, phone system etc. in order to provide better support to our customers. As for the installation of our product, we acknowledge that it is a process which is why we have installation instructions available to follow and serve as a guide. On plaster installations we require a minimum of one coat of pimer sealer prior to installation and make sure that the surface is clean, smooth, dry, flat and structurally sound otherwise you adhesion issues will occur. Once again we would want to apologize for this experience and know that our customer service team is always here to help.

The 2 boxes arrived with the boxes torn…

The 2 boxes arrived with the boxes torn on many sides. So far I have opened one of the boxes (to paint them) and found damaged and dented boards. I will open the other box soon once these boards dry completely. Respectfully, Henry

Reply from wallplanks2022-10-11

Hi Henry! Thank you for sharing your feedback and we're sorry your experience did not match your expectations. However, upon checking this order number, it seems this is not for carton order but for sample order only. Please feel free to reach out to [email protected] with any further comments, or concerns, you wish to share. We would love to make things right if you give us another chance.

Wall planks are great, but not the trim pieces.

The actual wall planks are great! The two trim pieces arrived with the back piece unglued, and I was also disappointed that the trim pieces aren’t the same peel and stick design. UPDATE: The response to both my review and email did not address the two trim pieces arriving with the back pieces unglued. I understood that the trim pieces are not peel-and-stick like the wall planks are, I was only voicing my disappointment. This was a separate statement from the fact that the trim pieces are made of two parts and obviously came unglued because I have 4 separate pieces of a two-piece trim order. No mention of replacements was made by the company, so I dropped the rating from 4 to 2 stars.

Reply from wallplanks2022-10-07

Hello and thank you for the review and feedback. We'd take this back to the team as we always strive to improve both on our services and products we offer. Please feel free to reach out for any questions or concerns you may have.

I love this company so much

I love this company so much. I have been remodeling my bathroom and have been ordering a box every other week or so. Their customer service is great and I will continue to recommend them.

Reply from wallplanks2022-10-06

Thanks for leaving us such a wonderful review Brittany! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again.

Beautiful samples…

I ordered 4 samples and they arrived quickly. The ones I received are all very nice and heavy. We are still working on our remodeling so haven’t pulled the trigger on our choice. Waiting on countertops 💛

Reply from wallplanks2022-09-22

Thank you for your feedback and for sharing your nice experience with us! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!

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