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Vehicles & Transportation

We Buy Any Car® USA

202 reviews

4.9202 reviews
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About We Buy Any Car® USA

Data updated
Website
webuyanycarusa.com
Category
Vehicles & Transportation
Location
United States · Springfield
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (1/1)
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Is We Buy Any Car® USA legit?

We Buy Any Car® USA (webuyanycarusa.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Joel Novick · 1 review · Experienced 2026-07-24 ·

John Kim’s service

John, my sales representative, was a true professional. He was extremely knowledgeable about their service, had a relaxed demeanor, and walked me through their process every step of the way. I felt truly seen and cared for. If all reps are like him in this company, I would highly recommend. While I did not sell my car, I would come back to see him any time

D
Doug · 2 reviews · Experienced 2026-07-27 ·

Great Experience

The entire process of selling our vehicle was seamless and simple. Andrew was great to work with – courteous, clear, and honest communication, which is all you really want as a customer. We would definitely go this route again.

T
TB · 1 review · Verified · Experienced 2026-07-23 ·

Very honest and helpful

Very honest and helpful. Explained things super well and always answered questions to the best of his knowledge.

A
Andrea McHugh · 1 review · Verified · Experienced 2026-07-28 ·

Matt intelligently reviewed all the…

Matt intelligently reviewed all the documents and process

D
Daniel Andrew Bachtle · 1 review · Verified · Experienced 2026-07-25 ·

Felt like i was not being treated fairly

Reply from We Buy Any Car® USA2026-07-28

Update 8/4/2026 Hi Daniel, Thanks so much for taking the time to speak with Brent, our Area Manager for the Wilmington area. We're glad he was able to hear you out, go through your concerns with you, and put things on a better footing. If there's anything more we can do, please email us at [email protected] and we'll be happy to help. Warmest regards, Jeremy, on behalf of webuyanycar.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hi Daniel, We're sorry to read that you left your appointment feeling you weren't treated fairly. That is not the experience we want any customer to have, and a one-star rating tells us we fell short of the standard we hold ourselves to. Honesty, integrity, and transparency are at the heart of how we do business, and it matters to us that every customer feels treated fairly from start to finish. We want to understand exactly what went wrong here so we can put it right. We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Wilmington is investigating and will be reaching out to you directly to hear what happened and do the right thing. We work to deliver a five-star experience for every customer, and we would welcome the opportunity to earn your confidence back. Warmest regards, Jeremy, on behalf of webuyanycar.com

E
Eric Jacobson · 1 review · Verified · Experienced 2026-07-26 ·

Easy, fair process.

Easy, fast, fair process, WIN WIN scenario on both sides

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Rose Mcdonald · 1 review · Verified · Experienced 2026-07-24 ·

Great experience with Russ in St…

Great experience with Russ in St Petersburg Fl He made the Process easy

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Erl Houston · 2 reviews · Verified · Experienced 2026-07-28 ·

Awesome experience!

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Paul Eichelberger · 1 review · Verified · Experienced 2026-07-28 ·

Gary was ultimate professional

Gary was ultimate professional. Made sure that I understood, step by step process.

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RH · 1 review · Verified · Experienced 2026-07-27 ·

Jared was very professional

Jared was very professional, personable and efficient in handling the purchase of our vehicle. Appreciate his involvement!!

J
Jon · 1 review · Verified · Experienced 2026-07-25 ·

Great experience

Great experience. I was walked through every step of the way, all my questions were answered by helpful staff, and received a fair offer for my vehicle. I will definitely use We Buy Any Car in the future and will recommend to friends and family.

D
Debbie · 1 review · Verified · Experienced 2026-07-25 ·

Pierre gave great customer service

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Elliot R Young · 1 review · Verified · Experienced 2026-07-28 ·

I have sold multiple vehicles to Donald…

I have sold multiple vehicles to Donald at We buy any car and every time has been a fast, efficient experience.

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Warren Conrad · 1 review · Verified · Experienced 2026-07-28 ·

Everything went exactly how they said…

Everything went exactly how they said the process was going to go. I would give them more stars if I could. Andy was great.

T
Timothy Appleton · 1 review · Verified · Experienced 2026-07-25 ·

The individual that was sent to…

The individual that was sent to consummate the transaction was very professional.

D
Dana Northcutt · 1 review · Verified · Experienced 2026-07-28 ·

Tom was great to deal with and the…

Tom was great to deal with and the process of selling my old car was very easy.

G
Glenn Foss · 1 review · Verified · Experienced 2026-07-28 ·

Your onsite rep Edward was considerate

Your onsite rep Edward was considerate, courteous, and professional

J
Jennifer Robinson · 1 review · Verified · Experienced 2026-07-24 ·

Convenient

It was very convenient to have them come to my house to make the purchase. It took about 2 hours total.

Y
Yordanos Zeghai · 1 review · Verified · Experienced 2026-07-25 ·

Excellent customer service