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Vehicles & Transportation

We Buy Any Car® USA

202 reviews

4.9202 reviews
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About We Buy Any Car® USA

Data updated
Website
webuyanycarusa.com
Category
Vehicles & Transportation
Location
United States · Springfield
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (1/1)
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Is We Buy Any Car® USA legit?

We Buy Any Car® USA (webuyanycarusa.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Steve · 1 review · Experienced 2026-07-31 ·

We had EXCELLENT service when selling our car!

We had EXCELLENT service when selling our car with Theo at the Maple Grove/Osseo location. Theo was professional, kind, and was very informative every step of the way! He answered all our questions. We would HIGHLY recommend working with Theo for buying cars! He did an OUTSTANDING job! Thank you! The whole process was much easier than we thought it would be!

K
Kai Clemmons · 1 review · Verified · Experienced 2026-07-30 ·

Pleasant experience!

Ed was very helpful, and made the experience easy for me. I would recommend anyone looking to sell there car to go to webuyanycar!

E
Elizabeth · 1 review · Verified · Experienced 2026-07-23 ·

Jonathan was extremely helpful

Jonathan was extremely helpful and patient. He gave us a great experience, zero pressure and we left feeling confident in our choice to sell our vehicle. We would highly recommend Jonathan and this branch.

B
Bruno Dumba · 1 review · Verified · Experienced 2026-08-04 ·

It was great Terrie is very welcoming

D
Dae Kang · 1 review · Verified · Experienced 2026-07-30 ·

fast sale

fast sale fast service very comfortable

I
Ilse Vella · 1 review · Verified · Experienced 2026-08-01 ·

She spotted immediately my A/C was not…

She spotted immediately my A/C was not working

J
Joseph Bradley Parker · 1 review · Verified · Experienced 2026-08-04 ·

Took an hour to have the car checked

Took an hour to have the car checked, an offer given and a check made, was really fast and offered over $1000 more than a dealership

B
Bhadresh Desai · 1 review · Verified · Experienced 2026-08-04 ·

Kind and professional

Company had follow-up on there schedule

P
Parking.com Customer · 2 reviews · Verified · Experienced 2026-08-04 ·

was quoted at was higher than…

The price was quoted at was higher than what I got for my suv it would be great if I didn't get a quote for my suv before I took it to sell it

D
David Williams · 1 review · Verified · Experienced 2026-07-29 ·

Salesman was nice but I was offered…

Salesman was nice but I was offered $3900 over Internet and only got $1200.

Reply from We Buy Any Car® USA2026-08-04

Hi David, We're sorry to learn from your three-star rating that we fell short of the five-star customer service experience that webuyanycar.com is famous for. Your rating is a direct reflection on the service our mobile buyer delivered when they came out to your home to complete the purchase, and while we're glad you found them personable, three stars tells us we did not give you the experience we promise. On the difference in the figures, our online valuation is an estimate presented in good faith, based on the information provided by the customer. You told us about a scratch and the vehicle's accident history when you valued it online, and both were already reflected in that estimate. The appraisal identified further condition issues that the online estimate had not accounted for, and our offer reflects the verified condition of the vehicle following that professional, in-person appraisal. Our diagnostic scan also showed a recent reset of the vehicle's fault codes, along with stored codes indicating there may be issues with the airbag and ABS systems. We are not suggesting anything untoward, and none of it was taken into account in the price we offered you. We mention it only because those codes may point to deeper problems with those safety systems. We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. Our team should have explained what we found, and how it translated into the amount you were paid, before you had the opportunity to accept or reject our offer. We are taking this seriously. We have logged a formal complaint on your behalf, and we will have your appraisal peer reviewed to ensure it meets the rigorous standards of accuracy we set for our team. The Area Manager responsible for our Pittsburgh team is investigating and will be reaching out to you directly to go through the figures with you and find a way to restore your faith in webuyanycar.com. We are committed to doing the right thing here, and to ensuring you have the five-star customer service outcome that every webuyanycar.com customer is entitled to. Warmest regards, Jeremy, on behalf of webuyanycar.com

J
Judith M Troegner · 1 review · Verified · Experienced 2026-08-01 ·

Jeff was great

Jeff was great! There was some waiting while checking on price but other than that, it went very smoothly!

M
Melissa A Dalansky · 1 review · Verified · Experienced 2026-07-29 ·

Donald makes the process very easy

Donald makes the process very easy. He was very accommodating in working with my schedule. I highly recommend using this company!

J
Jane Adams · 1 review · Verified · Experienced 2026-07-31 ·

Anthony was great.

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Ugo Mantovani · 1 review · Verified · Experienced 2026-08-01 ·

Your representative was helpful…

Your representative was helpful explained the process and made the whole process very comfortable

S
Sandra Ellen Boehly · 2 reviews · Verified · Experienced 2026-08-04 ·

James was great !

James was great ! I've been there 3 times and always have a great experience! Great process and people ! Use this place it's great !

T
THOMAS V · 2 reviews · Verified · Experienced 2026-08-01 ·

Fast service

Fast service. The whole transaction took only about an hour and a half. Brandon was courteous, professional and efficient in his work.

J
John Diaz · 1 review · Verified · Experienced 2026-08-01 ·

Honest and friendly.

J
Josh S · 1 review · Experienced 2026-08-01 ·

Ryan and Jim were great

Ryan and Jim were great. The process was quick and easy. Thank you for buying our car.

D
Daniel Rudolph · 1 review · Verified · Experienced 2026-08-02 ·

Pleasant experience

Trey Love was fast, Freindly, and professional

J
JP · 1 review · Verified · Experienced 2026-08-02 ·

Friendly and Painless

Friendly and explained all the steps of the process. Price is a little low but expected. It took less than an hour for the whole process