Weilianda (weiliandahome.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Jason B · 1 review · Experienced 2026-02-28 ·
★★★★★
Great Theater Seating with Excellent Customer Service
I recently purchased the Weilianda Astronaut Series Home Theater Seating (set of 5) and have been really happy with it so far. The seats are a little smaller than the older theater seating I replaced, but the overall quality is excellent and they look great in my theater room. To be fair, going with larger seats would have cost quite a bit more, so for the price I really can’t complain.
I really like the zero-gravity reclining, which I didn't have in my older seats. The seats are a bit firm so be ready for that. Hopefully overtime they get softer with use. The USB charging is also surprisingly fast, which was a nice surprise. They even include a free phone holder, which I didn’t expect but actually use quite a bit.
Shipping was quick and the packaging was very good, everything arrived well protected. Assembly was simple and didn’t take long. I also asked them for the rails to connect the chairs together, and those were easy to install as well.
The customer service has been excellent. I emailed them a few times with questions and they responded quickly each time and took care of everything I asked about. It’s honestly some of the best service I’ve had.
The only small downside I noticed is there’s a little LED light next to the USB charger that stays on so you can find the buttons in the dark. It’s a bit bright, and with my single-row setup sometimes the light can hit your eyes in a completely dark theater room depending on how you’re sitting.
Overall though, I’m very happy with the purchase. Great seating for the price and outstanding customer service.
This was our second order, customized to match the first. Everything was perfect. Communication and customer service were top notch!
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Jmmy Parker · 1 review · Experienced 2026-02-23 ·
★★★★★
Love my new theatre chair that I bought…
Love my new theatre chair that I bought last Year but one day the usb ports stopped lighting up and charging. I contacted Welilanda who asked for the label model and video of what wasn’t working. The also sent me an install video to make sure i would understand the repair steps. They sent me the console part which resolved the issue! Continue to love my chair and would buy another one of i had room in my small space😉 great quality and now service!!!!
Bought 2 chairs for my theater room. Liked them so much bought 3 more and then decided 2 rows of 3 chairs would be nice so bought my 6th chair. Excellent quality leather, power ports, tablet holder and lights make it look and perform great! Highly recommend the Vanguard series.
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Brandy M · 3 reviews · Experienced 2026-03-05 ·
★★★★★
Weilianda is a reputable company for furniture!
Weilianda is a reputable company for which I can vouch. We ordered theater seating from them on Amazon. We had a small shipping issue wherein we received only a partial order. They handled it quickly and communicated with us. Please know that even if you can them and can’t reach someone, they will get back to you and help you. Their theater seating is very good quality and exactly as described.
Delivery was just a bit slow but, I can't praise the customer service enough. They answered all questions in a very timely manner. Product seems to be good quality. Would not hesitate to purchase from again.
The effort put on to keeping me informed was outstanding. Acknowledgement of the order, shipping dates and follow up, response and explanation of why the order arrived on three dates, answers to questions regarding connecting bars and follow up to make sure every thing arrived and was not damaged. Online assembly videos were clear and easy to follow. Just a great overall transaction.
We are very pleased with the quality of the product. Weilianda went above and beyond to ensure that our chairs arrived at our vacation home under difficult conditions.
I just love my new zero gravity recliner 5 stars for sure,the only thing I can complain about is I hoped for faster delivery,but that's because I needed it and wanted it sooner,no fault to anyone or the recliner Thank you for a comfortable recliner.
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Rod Stare · 1 review · Verified · Experienced 2026-02-03 ·
★★★★★
An all around great experience!
The quality of the seating is fantastic she’s the customer service is outstanding!!! Great communication and quick response time!
What an awesome experience chair arrived quickly fast and great customer service when contacted can't say enough about this company the quality and the care the quality of the products is phenomenal and the career customer service is great
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C W · 1 review · Verified · Experienced 2026-01-30 ·
★★★★★
Very responsive and delivery/follow-up…
Very responsive and delivery/follow-up were great.
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Oscar Lopez Oscar Lopez · 1 review · Verified · Experienced 2026-01-30 ·
★★★★★
From the ease of ordering to the…
From the ease of ordering to the delivery, very good. Love the seats.
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Krishna · 1 review · Experienced 2025-10-15 ·
★★★★★
Great experience overall
We love our zero gravity recliner sofa’s! They are comfortable, great quality with great price. Definitely recommend!!
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Paul Mardis · 2 reviews · Experienced 2026-01-19 ·
★★★★★
The new chairs are Great and very…
The new chairs are Great and very comfortable. They replace 6 old chairs were not fully leather (polyurethane) that were purchased seven years ago. The Weilianda chairs and accessories are worlds apart from the previous ones. Easy to use, extremely comfortable and adjustable to exactly the most comfortable viewing position.
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Brian · 4 reviews · Verified · Experienced 2025-12-30 ·
★★★★★
I love the chair but it had a problem…
I love the chair but it had a problem with the tray in one of the arms, it did not fit and sloped downwards, yet on the other arm it was perfect. I emailed the company and took a picture of the problem. They emailed me back and asked if I was capable of imnstallimg the new arm and I said yes, we received the new arm it was perfect. Thats the way to treatr a customer, THANKS
On a side note I ordered a new office chair and it came in damaged, the other company told me to file a claim with Fedex and I said no, i fought with them over a few emails and they agreed to sort the porblem out. what a difference between hthe companies!
