Efficient!
very straightforward and efficient. Had my problem resolved within minutes (literally).
About 24x7WPSupport.com
Data updated- Website
- www.24x7wpsupport.com
- Category
- Electronics & Technology
- Location
- United States · Milpitas
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 0% (0/12)
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Is 24x7WPSupport.com legit?
24x7WPSupport.com (www.24x7wpsupport.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Some good, with some bad.
On the whole, I would say our website revision project went well. High marks for the design, layout and functionality. Comments from our Steering Committee were generally positive. Low marks on training. I was disappointed with that. First off, a new editing program has been introduced, “Elementor”. To me this seems overly complicated and difficult to navigate. Making changes and updates is now a challenging task instead of an easy revision. I am not a fan in the least. When I requested additional help and training the response back was there would be a fee for another session. Really? This type of attitude is off putting and unnecessary. My thinking is the training was lacking and inadequate and why should I pay an additional fee? To their credit, I was provided with another training session at no charge, but my impression had already formed.
Sam Sen was a great resource and help…
Sam Sen has been a great resource and help in fixing our website issues. Our site was down due to some updating and technical issues. Sam was instrumental in working with the different parties, from my corporate office to MarkMonitor to realign the IP address and fix the problem. I highly recommend the services of word press for their speed of diagnosing the issue and acting fast to fix it. Sam gets 5 stars for being responsive, creative and diligent.
Great service
Great service. Fast to respond. They (Ramon) were very helpful guiding me along the way. Thanks !!
Efficient and quick
Super nice team that was able to provide assistance very quickly - very satisfied
Moses was helpful to me in dealing with…
Moses was helpful to me in dealing with a frustrating situation. He took control of the problem and sorted it in a few mins after me trying for 2 days to get to the bottom of the issue on my own. Cannot rate him highly enough.
Moses was Amazing
Moses was patient and helpful with me in dealing with a frustrating situation. He walked me through the troubleshooting process and we successfully addressed and corrected the issue. Moses should get a raise and/or promotion!
Justin was awesome
Justin was awesome! Got me all squared away and in a very fast manor!
fast
fast, great help, and no nonsense!
Excellent service in a timely manner.
speed / expertise / good results
Nea is a legend
Nea is a legend, really knows the job, am so happy for the job done. thanks once again Nea, I am grateful
Great Customer Service
Kevin was very knowledgeable, patient and helpful.
Customer service with Justin was…
Customer service with Justin was handled perfectly. He walked me through every step. All I requested on my website changing reasonable. I am so very with WordPress and justice as Customer service on the chat line I highly recommend this service.
Kevin really made my day
Kevin really made my day. He helped setup my store connected to my site using the woo commerce app. He went far and beyond to make sure that it was setup properly. He gave me a huge discount on the woo commerce plugin. Thank you, Kevin!!
They understood my needs and were able…
They understood my needs and were able to provide me with excellent solutions in a timely and nice manner. I'm surely will contact them next time and will recommend them to my friends.
Kevin
Kevin, was a huge help in solving my problem. thanks so much.
Kevin Did a Great Job
Kevin Did a Great Job, I will work with 24x7WPsupport every time that I have an issue with my website!!!
Could not log into my website
Could not log into my website. Justin and Stacy were very professional and worked with me on fixing the issue and suggesting alternative solutions. Many thanks for the time and patience
The team accessed and quickly fixed my…
The team accessed and quickly fixed my problem related to an very old Wordpress site. Thanks!