A1 SolarStore (www.a1solarstore.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
Honestly I love filters and they actually work, I spend some time, but I found the perfect battery for me. Arrived fast. Simple as that.
Aurelio, thank you for your feedback. We’re glad to hear the filters helped you find the right battery and that your order arrived quickly. We appreciate your business and look forward to assisting you again!
My property is completely off-grid. no utility lines within a mile. I've tried buying from local (if 50 miles is local) dealers but selection is always limited and they push whatever they have in stock. A1 SolarStore feels like the online store of a real solar supply house. Tier 1 panels, battery options. I've done full system order with them now and I'm already planning a next for the barn.
Enzo! thank you for your detailed review. We’re glad to hear our product selection met your needs and helped you complete your off-grid system successfully. It’s great to know you found value in the range of panels and battery options available. We appreciate your continued trust in us and look forward to assisting you with your next project for the barn!
Power outages in our area have been getting worse every summer. I needed a whole-home backup solution before it. A1 SolarStore had the generator in stock when every local hardware store was wiped out. That kind of reliability is worth every penny.
Tommy, thank you for sharing your experience! We're glad we could help when it mattered most. Power outages can be incredibly disruptive, and having a reliable whole-home backup solution makes a huge difference during those peak summer months. We're happy that we had the generator available when you needed it, especially when local stores were out of stock. We truly appreciate your trust in A1 SolarStore and are always here if you need anything in the future!
Already picked up Order place 12/22 ??? Received emails/text telling me order been processed-wait for further instructions Received phone call, made appt to pick up Friday 12/26 @ 8 am Kept getting e mails order been processed wait for further instructions I lost 1/2 days work waiting for ok to pick up order Nothing On 1/2 same e mails Finally 1/8 was given ok to pick up order Distributor said they had order ready since 12/23 for pick up Very frustrated, on top of all that, I was charged 50.00 dollars because paid with a credit card Zale wasn't a valid option for us. Thank you
Ricardo, thank you for taking the time to share your experience. We’re very sorry for the frustration this situation caused and we truly understand how disruptive this was, especially given the time you lost from work. Based on our records, we initially received confirmation indicating that your order would be ready for pickup on January 9th. After reviewing your feedback, we are actively investigating what went wrong in the communication between our system and the fulfillment center, as it’s clear there was a disconnect—particularly since the distributor indicated the order had been ready as early as December 23rd. This is not the experience we aim to provide, and we take this feedback seriously. Regarding the credit card fee, this charge is applied by the payment processor to cover credit card processing costs. We always try to offer alternative payment methods, but we understand that Zelle was not a viable option for you in this case, and we appreciate your feedback on how this impacted your experience. We sincerely apologize for the delays, the confusion, and the inconvenience caused. Your comments help us identify areas where we need to improve, especially around pickup coordination and communication. Thank you again for bringing this to our attention.
Here is an update to my purchase. I initially wrote a review that was critical of A1. It's still kind of valid. But I'd like to provide my experience from purchase to receipt. I ordered a pallet of panels on the 12th of December. But I didn't receive them until the 16th of January. They didn't ship until the 8th of January. They said they are waiting for pickup and the holidays were messing up shipping. Their communication is crap. They don't reply for days to emails/texts/whatsapp. If they don't pickup the phone (which is most of the time) it just says call back later. It makes you really doubt the legitimacy of the company. Especially when I paid using Zelle. That has it's own issues, you have to use the 800 number for the payment, not the company name. And it takes a day or two for the system to stop sending you payment reminders. This was my second time ordering from them. The first time I used a credit card and picked the panels up and it went smoothly. This time they didn't send tracking information until 6 days AFTER they were picked up. After 4 days and a bad Trust Pilot review, they finally communicated and said they didn't have it yet. What company has a shipment picked up and doesn't have tracking right away? When I did the tracking, the tracking said they were delivered the day after pickup (5 days before). Regarding the shipment, the delivery was to the right address and phone number but A1 Solar Store was the purchaser. Because it was a pallet shipment I had my work as delivery address. Once the shipping company found the pallet I worked with them to deliver it the next day. The pallet was pretty abused, panels shifted on it but miraculously all the panels were fine. I can say, A1 got off their butt when I told them the shipment was lost, with plenty of communication with me and the shipping company. So in summary, they are legit, but you'll not get great communication from them. If you have problems, it seems that the Sales@ email address is most visibility across the company. The whatsapp might work for issues. Just persist if you have problems and eventually you'll get your stuff. At least I did. Would I order from them again? Yes with reservations depending on the circumstance of what/how much I'm purchasing and where it's located.
Thank you for taking the time to share such a detailed and honest update about your experience. We truly appreciate you acknowledging that we remained in communication with you throughout the process, even though the situation was far from ideal. That said, we fully agree with you on one key point: the shipping timeline was exceptionally long, and we sincerely apologize for how everything unfolded. The delays caused by the carrier, combined with the holiday period, significantly impacted transit times—and while we did our best to relay updates as we received them, we understand that the overall experience was frustrating and stressful. We do not have an excuse for the length of the delay. We’re also sorry that our communication did not meet your expectations at all times. This is valuable feedback, and it’s something we are actively working to improve, especially during high-volume and holiday periods. That said, we appreciate you recognizing that once the shipment was flagged as potentially lost, our team acted immediately and stayed closely involved until the panels were located and successfully delivered. We’re very glad to hear that, despite the condition of the pallet, all panels arrived intact. Thank you as well for confirming that your order was ultimately fulfilled and that your experience helps clarify how best to reach us when issues arise. Your feedback—both positive and critical—is extremely important to us, and it helps us improve our processes moving forward. We genuinely appreciate your patience and your willingness to give us another chance, and we hope that any future experience with us is significantly smoother from start to finish.
ordered paid for and even told was being shipped, no such thing 2 weeks passed then they told me they didn't have the solar panels in stock. offered me Alaapa solar panels at no extra cost, while the panels were better there were less of them 31 instead of 36. This was a 2kw difference, and as anyone know the math going into all systems that's a big difference volt/ amp wise. The project was time sensitive. the offer was more than the original, and I felt as if it was a bait and switch move. Bottom line im still getting emails for the first panels @ same price, from their web page, they never responded, and i feel that they are not trustworthy of $6,000 of my money.
Nick, thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this situation caused and understand how disruptive this was to a time-sensitive project. We want to clarify an important point: once we were notified that the originally ordered panels were no longer available, you were always given the option of a full refund if the alternative panels did not meet your technical or project requirements. Offering an alternative at no additional cost is intended to help customers keep their projects moving, not to pressure them into a change. If the alternative configuration (including total wattage, panel count, or electrical characteristics) was not suitable—as in your case—a refund was and remains the correct path forward. Because customers retain full control to either: - accept an alternative or - decline it and receive a full refund, this is not a bait-and-switch practice. There is no obligation to proceed with a substitute product, and no funds are retained against a customer’s wishes. Regarding the website listings and emails: inventory availability can change rapidly, and listings may remain active while backend confirmations are still being reconciled. That said, your feedback highlights a communication gap, and we take that seriously. We absolutely understand why this experience affected your trust, and we regret that it did. If there is still an outstanding refund or unresolved matter, our team is committed to ensuring it is fully addressed. Thank you again for your feedback—it helps us improve both our processes and communication moving forward.
Fast pickup, friendly staf. That's all you need to know.
Thank you so much for your kind words! We're glad to hear the pick-up went smoothly and that our team made a good impression. We truly appreciate your feedback and hope to work with you again in the future!
I've been researching solar for months before finally placing my order, and I have to say the whole experience went beyond what I expected. The website was simple to navigate, all the technical data sheets were available, and payment went through without a hitch. What impressed me the most was the pickup process - the warehouse staff took real time to help. They didn't just throw the panels is my truck; they actually inspected each one together with me, pointed with me, pointed out what to look for in case of damage, and gave me extra cardboard sheets to protect them on the drive home. That kind of attention to detail shows they know what they're doing. The panels are now up and running on my roof, and the performance is strong, even on partly cloud days. I genuinely feel like I made a solid long-term investment and will gladly come back here if I expand my system.
Thank you so much for taking the time to share such a thoughtful review! We’re truly happy to hear that your experience—from browsing the website to picking up your panels—exceeded your expectations. Our goal is to make every step of the process as smooth and transparent as possible, and it’s great to know our warehouse team’s attention to detail made a difference. We’re thrilled your system is already performing well and that you’re seeing strong results, even on cloudy days. It means a lot that you chose A1 SolarStore for your investment, and we’ll be here to help whenever you’re ready to expand your setup. — The A1 SolarStore Team
The website was extremely easy to browse through all the different options they had. Used Zelle payment that took off almost $100 from the total. The pickup was insanely easy. Went to the third party with my truck, people there were insanely nice and loaded the truck for me, gave me advice on how to strap the panels since the bed was a little short, and sent me on my way! Would buy again from them in a heartbeat.
Thank you so much for sharing your experience! We’re thrilled to hear that the process—from browsing our website to completing pickup—was smooth and straightforward. It’s great to know our team at the warehouse was able to make things even easier with loading assistance and advice. We truly appreciate your trust in us and look forward to helping you with your next order when the time comes. —The A1 SolarStore Team
Good prices and fulfillment center near me. Pallet was cut to solar panel size. Fits my truck fine
I was using DuckDuckGo looking for panels all over the internet -then I started to compare and contrast, this company came up with excellent YouTube videos, the kind of stuff specific to DIY. (Spot on explanations, everything from why, to how, to comparisons, just loads of info) -then I started to compare their prices, I was pleasantly surprised they were super competitive -pickup was easy peasy Five big gold stars for me. -Again the hook was YouTube videos, great place to start, ended w/loyal customer. -very professional outfit
Ron, it’s awesome to hear how your search led you to us and that our YouTube videos played a key role in your decision. We put a lot of effort into making our content helpful for DIYers, so it’s great to know it made a difference. We're also glad you found our prices competitive and the pickup process hassle-free. Thanks for the five big gold stars — we're proud to have earned your trust and loyalty!
Thank you for your review! We're glad to hear the purchase and pickup process was easy. Let us know if we can help with anything else!
I've bought solar panels from this company four times now. Never had any isuues with them. Their stuff works well, and the purchase is always smooth. that's why I keep using them.
Hi Jesus! Really appreciate you taking the time to leave this review—and even more, thank you for sticking with us through four purchases! We're so glad to hear everything has been working well and that each experience has been smooth. It’s customers like you that make what we do so rewarding. If there’s ever anything we can help with, you know where to find us!
Purchase was easy. I first started a wire transfer but then realized my bank would charge me for it, so I canceled that transaction and started a new one with Zelle and informed A1. They quickly and effortlessly cancelled the first one and processed the second. Pickup was also super easy, the warehouse they partnered with had great staff and packaged everything well. I would definitely do business with them again
Peter, Thank you so much for your thoughtful review! We're glad to hear that the purchasing process was smooth and that our team was able to assist you quickly with switching payment methods. It's also great to know your pickup experience went just as smoothly and that the warehouse team took good care of you. We truly appreciate your business and look forward to working with you again in the future!
The follow thru after paying by Zelle was excellent. I received email and text notifications just as described fairly quickly. I scheduled my pick up with the Mesa, Arizona 3rd party warehouse. My order was palletized very well to fit in my F150. I was in and out in 15 minutes. I saved nearly 25% over all other quotes on my panels plus did not have to pay for shipping. The A1 commpany has a very efficient model that works to save the end user money.
John, thanks so much for the awesome review! We’re really glad to hear everything went smoothly—from the quick Zelle confirmation to your pickup at the Mesa warehouse. It’s great to know the pallet fit your F150 perfectly and that you were in and out in no time. That’s exactly the kind of experience we aim to provide! And saving 25% plus skipping the shipping costs? Even better. We really appreciate you recognizing our model—it means a lot to us. Thanks again for choosing A1 SolarStore. If you ever need anything down the road, we’re here for you! All the best.
Solar panels was very well packed and strapped to the pallet and was carefully loaded to my van with forklift. Everything took 15 minutes! Very satisfied! Thank you!
Vlad, we’re pleased to hear that the solar panels were securely packed and efficiently loaded, and that the pickup process was quick and seamless for you. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please don’t hesitate to reach out!
The order process and pick up process went very well. A1 provided constant communication about my order and it was ready as communicated. My order was on a pallet on arrival, however, i removed the panels from the pallet to inspect. The bottom panel was glass side down on the wooden pallet. Fortunately no damage to the glass but could have been if transported that way. No cardboard or any protection for the glass. Overall very happy with ordering from A1.
David,thanks for the review! We're really glad to hear the order and pickup went smoothly and that our team kept you in the loop the whole way. Really appreciate you pointing out the issue with the glass panel on the pallet. That’s super helpful feedback, and we’ll definitely take a closer look at how we pack things to make sure everything’s better protected in the future. Happy to hear everything arrived safe and sound—and even happier that you're satisfied with your order, we are here to assist you in the future!
I ordered two Canadian 450w panel shipments in two months, one for 30 panel, the other for 20 panels. It couldn't have gone better! Price, communication, shipping details and support were all excellent! Obviously, they are a "middle man", but their "Price, communication, shipping details and support were all excellent"! I will definitely consider A1 Solar for future panel purchases. Tom Worker TJW Construction
Hi Tom, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that everything—from pricing and communication to shipping and support—met your expectations on both of your orders. We truly appreciate your continued trust in A1 SolarStore, and we're glad we could help make the process smooth and efficient. Thanks again, and we look forward to working with you and TJW Construction again soon!
Awesome experience at the warehouse with a self pickup order. Staff that helped me loading panels to my car is very friendly and helpful ! highly recommended !
Eddie, we appreciate your kind words. We're thrilled to hear you had a great experience with your self-pickup order. Our team always strives to provide friendly and helpful service, and it's wonderful to know that made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future!
The prices are good, but I wish customer service was better. Tried contacting someone with questions about my purchase but haven't been able to reach anyone. Hope this improves soon.
Andre, thank you for your feedback. We're sorry to hear that you've had trouble reaching us. After reviewing our records, we haven’t received any missed calls, but we'd be happy to assist you further. If you could kindly provide your phone number, we’ll make sure to contact you directly. Additionally, we haven’t received any emails or text messages from you, but we do offer both of these communication channels as well. Please feel free to reach out to us through email or text, and we’ll ensure a prompt response. We appreciate your understanding and are committed to improving your experience. Please let us know how we can assist you further.
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