ADV. (www.adv-sound.com) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 91% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
Hello Jillian,
We're sorry to hear that! It may be possible that the memory foam tips are not fully clicked onto the AirPods Pro. If the issue still persists, please reach out to us at [email protected] and we'd be happy to help you further. Thank you!
Best regards,
Jane from customer services
E
Eran Shahar · 4 reviews · Verified · Experienced 2025-12-30 ·
★★★★★
Great fit, makes the AirPods Pro 3 near-perfect
I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to crawl for 10 minutes to find it).
With these memory foam tips, it feels like it’s locked in, and can’t move. I already tried it running for an hour, with zero movement. Amazing simple product.
The product took twice the amount of time it was quoted to deliver. It ended up taking them 6 months. On numerous occasions my emails would go without an answer until I double emailed. Even when I did get an email back I could not get a direct answer on when my product was going to be delivered. It wasn’t until I charged back the charge that they started to take the situation seriously and finally tell me the product was ready to ship. They would not budge on price at all even with all of this as they believe they have a very high quality product and it would go against their principles. I finally receive the product and the right ear is too tight and the left ear is too loose. Not to mention they have worse audio than AirPods. The frequency response has virtually no low end. It sounds like I’m listening to 2008 6$ skull candy’s.
Reply from ADV.2025-12-27
Hello Michael,
We truly appreciate your patience. As for the sound experience, if you haven't already, please try to reset and re-pair. And kindly help check that the earbuds are sufficiently charged. As for the fit, if you haven't already, please reach out to us at [email protected] and we can guide you through our refit process.
Thank you,
Jane from Customer Services
Absolutely legit and I was extremely skeptical. My AirPods continually fell out until the day I swapped for the foam tips.
Reply from ADV.2025-12-11
We're very glad to hear Ritchie! Thank you for sharing your experience with us.
t
the old guy · 1 review · Verified · Experienced 2025-10-29 ·
★★★★★
i play bass, great sound!
i play bass
the sound is great!
the delay in shipping was not so great, should have mentioned the delay in shipping
Reply from ADV.2025-11-14
We're so happy to hear! We do apologize for the delayed shipment for your order and have implemented a better system since so that same issue will not happen again in the future.
Thank you again,
ADV.
John R · 3 reviews · Verified · Experienced 2025-10-29 ·
★★★★★
Works well, holds better
These work well and hold the AirPods a bit more firmly in the ear. They snap into place just like Apple’s. One star off because they aren’t quite as game changing as advertised. The seal and isolation are about the same as the stock tips.
Reply from ADV.2025-11-14
Hello John,
Thank you for sharing your experience with us! If haven't already, please help explore different sizes from the mix-sized pack you have purchased for improved seal and noise isolation.
Kind regards,
ADV.
Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips. The newer eartips from apple are a bit better than the original but are definitely nothing compared to these from ADV. Will definitely continue to repurchase and recommend.
I ordered a set of custom ear tips for an IEM that was not on their list, which understandably should take a little longer. However, it took around 13 weeks for me to receive my custom ear tips, which is bordering on absurd. I have no complaints about the product though, it’s better than I expected in terms of comfort and ease of use and the isolation is good — in short, it does what it’s supposed to do.
I honestly don't know how this could happen. I even messaged you after my ordering saying I couldn't wait for this product as your website says the new Aptx Lossless Codecs are supported, which was the only reason I ordered, for the new qualcomm bluetooth chipset.
The waited over 9 weeks only to have a product that is not Aptx Lossless supported at all.
The M5-TWS Custom you've sent me does not support Aptx Lossless nor does it support Aptx Adaptive as you've described on your website.
I know how to check this as I own a pair of Headphones which has this supported, so I know how to check android Bluetooth settings for this and your product does not comply.
I've spent a lot with you, 2 different Eartune orders and now this. I'm expecting this to be resolved immediately. I don't usually resort to reviews but your responses have been so slow recently.
Reply from ADV.2025-10-10
Hello Jiten,
We are very sorry to hear your experience! Currently, we are actively checking with our engineers to see what may have happened with your specific unit; as soon as we have an update, we will be in touch with you. We truly appreciate your communication with us and your kind understanding.
Best regards,
Jane from Customer Services
In process of a refit / redesign on the in ear inserts. the support is appreciated.
Reply from ADV.2025-09-17
Hello Curtis,
We regret to hear about your experience! While a little bit of soreness is normal in the first week of wearing the Eartune Fidelity tips, if the soreness doesn't go away in that time it may be possible that your custom tips need adjustment or redesign. Kindly lookout for an email coming from our team so that we can further help you.
Thank you,
Jane from Customer Service
James H · 1 review · Verified · Experienced 2025-08-07 ·
★★★★★
Soft fit.
This is my second time purchasing the extra large foam tips for my AirPod’s.
They fit into the case and are very comfortable.
The foam does become stiff the longer it is out of the packaging so I reseal after removing a pair.
I would be interested in purchasing a custom set if it was available for the AirPod’s, just say’n.
Reply from ADV.2025-08-26
Hello James,
Thank you so much for taking time to leave us a review! We are glad to hear that you liked our foam tips. And we do make custom fit silicone tips for Apple AirPods -https://www.adv-sound.com/products/eartune-fidelity-custom-fit-eartips, you can find AirPods under the compatibility drop down list. Please don't hesitate to reach out with any question at [email protected]