AllPosters (www.allposters.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 69% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My purchase came damaged. I sent an email with photo evidence and did not hear back. When I tried to use the chat option to get assistance, the chat closed after 5 minutes without resolution. I was informed an agent was not available.
Reply from AllPosters2026-07-21
I'm truly sorry for your experience. A member of our Customer Care team will be reaching out to assist you. Thank you.
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.allposters.com/help/cs. Thank you.
I ordered a poster advertised for $39. When I paid I was charged double and then shipping was added. Your site would not let me cancel the order. I will never use or recommend your company.
Reply from AllPosters2026-07-21
I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.allposters.com/help/cs. Thank you.
The box was damaged and therefore the poster inside was damaged.
Reply from AllPosters2026-07-21
I'm so sorry to hear your order arrived damaged. I've gone ahead and processed a free reshipment of your order. There's no need to return the damaged items. If there's anything else we can help with, please don’t hesitate to reach out here: https://www.allposters.com/help/cs. Thank you.
The picture arrived smashed - mass Vietnam, 101st airborne division.
The picture arrived smashed. Back on 2020 when in Louisiana they all arrived ok. Your current packaging does not have any inner hard core to keep the print from smashing. Warehouses, delivery trucks, workers pile packages. Your containers are sub standard. I’ve started using Amazon, with free shipping, they send all prints with a hard inner core to protect them. Cheaper, faster, arriving in good order but they do not have the selection you have.
I have a video of opening it and depicting the creases from smashed package.
Reply from AllPosters2026-07-20
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.allposters.com/help/cs. Thank you.
D
Drew R Pastor · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
Timely shipping but you need to protect…
Timely shipping but you need to protect the corners a lot better. My $120 wood mount was damaged in the corner due to poor handling
Reply from AllPosters2026-07-20
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.allposters.com/help/cs. Thank you.
There were a couple of imperfections in one print. The other one was fine.
Reply from AllPosters2026-07-20
We're very sorry your item didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.allposters.com/help/cs. Thank you.
Your feedback is incredibly valuable to us—thank you for being a part of our journey.
T
Thomas · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Very damaged poster.
I ordered a poster and came very beat up. Very damaged. For me to return it and get a new one it would cost me the same price for a second attempt. And this was a sports poster for a young kid.
I have reached out to customer service and I have received no response.
Honestly, I say the poster 3/10. Looks like it put in a dryer. Looks very aged when it’s days old.
Reply from AllPosters2026-07-20
I'm so sorry to hear your order arrived damaged. I've gone ahead and processed a free reshipment of your order. There's no need to return the damaged item. If there's anything else we can help with, please don’t hesitate to reach out here: https://www.allposters.com/help/cs. Thank you.
I got the wrong poster and instead of getting the right one sent I just got a refund. I'll never use this site to buy a poster ever again
Reply from AllPosters2026-07-20
I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Packaging not sufficient to protect posters during delivery. They arrived damaged.
Reply from AllPosters2026-07-20
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.allposters.com/help/cs. Thank you.