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Restaurants & Bars

Applebee's

60 reviews

2.860 reviews
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About Applebee's

Data updated
Website
www.applebees.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
0% (0/32)
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Is Applebee's legit?

Applebee's (www.applebees.com) has a 2.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

S
Sonya Franklin美国 · 1 review · Experienced 2026-06-12 ·

Food was good

Food was good. Service was great.

P
Philip Pedersen美国 · 1 review · Experienced 2026-05-09 ·

Our family came in and it has been a…

Our family came in and it has been a few weeks but we had the best service food was great and it was the best time we had our server took the time to listen to our kids and made them smile. She was right on with refills and what ever we needed. Our server was Crystal. We have had her many times and she really is best server there. We ask for her every time. Last week we where there and she wasn't so we tried and our service was not so good. Food was ok but we really wanted Crystal. If she isn't there the kids don't want to stay so we go some where else. We will look for her next week. Crystal is wonderful and all around the best server we have had there.

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Lourdes Rivera美国 · 1 review · Experienced 2026-06-03 ·

I visited the location on gateways…

I visited the location on gateways party of three June3 2026 the service was terrible I have to asked for utensils straws and napkins My margarita took 45 minutes and my server was watching the game

a
angela gowing美国 · 1 review · Experienced 2026-06-03 ·

I came in today to make a to-go order

I came in today to make a to-go order, it was the worst tasting burger I have had. It tasted as if it was cooked days ago, dry and falling apart.

M
Montanna Trobaugh美国 · 1 review · Experienced 2026-05-01 ·

Service was great

Service was great, our host Miranda was very kind and very polite!

E
Eva Smith美国 · 1 review · Experienced 2026-05-30 ·

We waited for over an hour for our…

We waited for over an hour for our food!!!!!!!!!!

C
Chaylyn Palmer美国 · 1 review · Experienced 2026-05-31 ·

Work environment/ conditions

During my 3+ years with the company, I remained committed to my role, consistently showing up, taking on additional responsibilities, and supporting operations when there were staffing or performance gaps. One of the main reasons I stayed was because of the meaningful friendships and relationships I built with coworkers. However, over time I experienced ongoing concerns regarding workplace professionalism, communication, and feeling supported by management. I raised concerns multiple times about workplace issues and conflicts, including interactions with a coworker whose behavior made me uncomfortable, but I did not feel those concerns were taken seriously or addressed proactively. Eventually, after repeated unresolved concerns, I felt the need to stand my ground and create space during a confrontation when a coworker got in my face and crossed personal boundaries. At that point, I felt management response came too late, and I was later told leadership was unaware of prior concerns because issues had not been properly communicated upward. This contributed to feeling unsupported and unsafe in the work environment. I valued the people I worked with and appreciated the relationships built, but I believe stronger accountability, communication, and earlier intervention from management could have created a healthier and safer workplace.

k
kim fleming美国 · 1 review · Experienced 2026-05-12 ·

Excellent service and delicious food

Excellent service and delicious food. Didn't have to wait long.

K
Kloper美国 · 25 reviews · Experienced 2026-05-24 ·

Service Horrible

The Applebees in Pooler , Ga SUCKS ! The wait is ridiculous the service is horrible the food was half way decent . Once we finally got the food (from start to finish 1.20min to get food ! Do NOT RECOMMEND THIS APPLEBEES IN POOLER

M
Michael Cook美国 · 1 review · Experienced 2026-05-23 ·

Great atmosphere and service

R
Robin美国 · 16 reviews · Experienced 2026-05-08 ·

The food has dropped in quality since…

The food has dropped in quality since it first came to my town. I will say that anytime I get food that is over the top bad, the manager handles it immediately. But when you order a Caesar salad and it comes with cheddar cheese thats a huge red flag

L
Larry美国 · 1 review · Experienced 2026-05-12 ·

Went to Applebee's for my birthday May…

Went to Applebee's for my birthday May 12, 2026 in Vancouver Wa. our server was pleasant but manager could care less. All she did was walk around and did not even great anyone. I ordered the Fish & Chips meal. When I got it the fries were so bad they looked like limb noodles (Obvious not crispy ) I bit into the first ( fish skinny stick ) It was cold Watery inside an Mushy. Their fish is Frozen (Not Fresh) sent it back as it could not be eaten raw. Asked for a different order of Orential Chicken Salad ( I think they are cutting their orders in half as this salad was very skimpy ) What happened to the Good Old Applebee's?

S
Sandra Ross美国 · 1 review · Experienced 2026-05-10 ·

Just went and picked my order from…

Just went and picked my order from Applebees. I ordered the blackened shrimp Alfredo and baby back rib slab and fries. Okay the ribs good, but how you gone get Alfredo with no sauce. When I I tell you HARDLY any sauce. Dry noodles. The fries cold as ice. This was supposed to be my Mother’s Day meal. Disappointed.

D
Dan Moletz美国 · 10 reviews · Experienced 2026-05-09 ·

My Applebee’s experience does not deal…

My Applebee’s experience does not deal with dining in an actual restaurant. I purchase Applebee’s gift cards and have my food delivered to my residence. I’m not mobile to a Applebee’s restaurant. I usually purchased a gift cards through my warehouse club and save money that way. However, Applebee’s had a recent Mother’s Day promotion where if you weren’t on a certain date for every $50 gift card you purchased you got two additional $10 Applebee’s gift cards. Let’s just say ordering online is virtually impossible. I use different payment methods, etc. etc. and none of my purchase attempts gift cards were successful. I downloaded the Applebee’s app for my desktop. Purchasing those gift cards again did not work at first, but I somehow got lucky after a couple hours and my purchase went through. I know I must be insane that attempting to purchase gift cards for that long online. Guess I was determined. Anyway, I emailed Applebee’s to let them know about this issue. Instead of acknowledging that yes there is an online issue with all required. I get this can’t response from one of their customer service reps because I see your order went through. I responded that they should address the issue because it should not be as difficult to order gift cards online. Yes it’s convenient to order Applebee’s food to be delivered. But now having second thoughts on it and I might just change restaurants. Shouldn’t be as difficult to place an order online for gift cards. Or I’ll just instead resort back to purchasing my Applebee’s gift cards from Costco.

C
Consumer美国 · 2 reviews · Experienced 2026-05-08 ·

Grand haven Applebees is a hidden gem…

Grand haven Applebees is a hidden gem with great food and service. Great staff and management team.

r
ralph ralph k美国 · 1 review · Experienced 2026-05-05 ·

My wife and I

My wife and I, both 72 years of age, made the major mistake of ordering a rack of babyback ribs from the Marion Oh. Applebees. They were the worst ribs I have ever been served.

A
Ann Lynn美国 · 2 reviews · Experienced 2026-05-04 ·

Fresh food

Fresh food. Very yummy. Great waitress. Bailey in grand haven Michigan

S
SRyan美国 · 1 review · Experienced 2026-04-11 ·

I have to give Applebee’s credit for…

I have to give Applebee’s credit for their Perfect Margaritas because they really are perfect. They’re smooth, refreshing, and mixed just right, not too weak, not too overpowering, and never overly sweet. It’s the kind of drink that feels consistent every time, which I really appreciate. Whether I’m stopping in for dinner, appetizers, or just a casual night out, the Perfect Margarita is always a go-to. It’s flavorful, well-balanced, and makes the whole Applebee’s experience feel a little more fun and relaxing. Definitely one of my favorite drinks on the menu!

C
Coby美国 · 1 review · Experienced 2026-04-26 ·

Bill at Applebees in cedar hill tx was…

Bill at Applebees in cedar hill tx was so mean to us water was nasty food was cold he didn’t care never going back n I suggest no one else ever manger horrible they ple play dominos

J
Julie Joseph英国 · 4 reviews · Experienced 2026-02-14 ·

Applebee’s Fish & Seafood Restaurant Poor Standards

My fiancé and I were celebrating Valentine's on Saturday and decided to go to Applebee’s as we are both pescatarians and the last time we had a meal there about 14 months ago it was great. Unfortunately on this occasion it did not live up to half of my expectations. Upon arriving at 8pm we had to wait for our table which was not a problem. When we were finally seated we are asked if we would like water and we said yes spring water would be fine. We waited at our table for over 30 minutes before anyone came to even take our order. Still no water arrived. When reminded we finally got the bottle of water 40 mins later. We were seated at the back of the restaurant against a wall at a table for 2 people, very intimate and cosy but very draughty and cold too. You could feel the cold air coming through the wall. The restaurant is quite noisy and the tables are very close and tightly packed together. You can hear the other guests conversations cos of the close proximity of the tables. The service was appalling! I complained about the wait to be served and was given a pathetic apology of the restaurant being busy. I told them that that was a very poor excuse and it was not good enough as my fiancé and I had travelled for 2 hours to get to Applebee’s to have a lovely romantic meal and to enjoy good food. Speaking of which I was so disappointed with my meal. I hardly ate any of it. The food was definitely not as good as it was the last time I was there. It was bland and flavourless and the presentation was dull and uninspiring. I eat with my eyes and if the meal doesn’t look appetising I don’t want to eat it. You will see what I mean when I post my photos. I had the Brown Crab Rarebit for starters. I couldn’t taste any crab at all. It was a glorified cheese on toast sandwich on one slice of bread and it didn’t have any flavour. For my main meal I had the Seafood Skewer. It was bland and tasteless and looked very unappetising on the plate. The best thing about my meal was the triple cooked chips! I didn’t travel for 2 hours to eat chips on Valentine's night! I could have stayed home and done that. I wish I had! This restaurant is not cheap so I expect a decent service and good quality food and drink. The meal cost just under £170 for two of us and we only ordered a starter and a main course each with a leaf salad. They had the cheek to add on a service charge to our bill which I had taken off. A placatory perfunctory apology and a free amaretto did not make up for the dismally poor service and tasteless food. I don’t even like amaretto. They have lost a customer as I will not be going back to this restaurant and I will tell all of my friends, family and work colleagues not to go there too. There are some great seafood restaurants in the UK and sadly this is NOT one of them.