As We Change (www.aswechange.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Denise Flanagan · 4 reviews · Verified ·
★★★★★
Lost my packageLost my package, it never got delivered no one bothered to call me to tell me they were having problems delivering my baggage. They could have at least emailed me or called me
Lost my package, it never got delivered no one bothered to call me to tell me they were having problems delivering my baggage. They could have at least emailed me or called me
Reply from As We Change2019-07-18
Hi Denise,
I apologize that you did not receive your order. I have reviewed the shipment and it should have been delivered back on 7-3. Please contact our customer service team at 800-203-5584 for assistance with this issue. We will look forward speaking to you!
Carter P.
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Annette E. · 2 reviews · Verified ·
★★★★★
Nice products
Nice products. Easy to purchase items.
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Gloria Stewart · 3 reviews · Verified ·
★★★★★
Wish you weren't going out of business
Wish you weren't going out of business. Love your quick service and quality products. The body suits are my favorite. Thank you.
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Billie Moore · 1 review · Verified ·
★★★★★
Unhappy with product
The personal item I ordered is not returnable for obvious reasons. However, the item doesn’t work, won’t even charge or turn on. The corresponding usb charger was ordered separately from the company that makes the item, and it still doesn’t work. Very frustrating to spend that much money and not have the ability to return. I realize this is a problem with the maker as opposed to as we change. As we change has been good to deal with.
Reply from As We Change2019-07-15
Hey Billie,
I apologize that the item you had purchased is not working properly. We recommend holding the on/off button in for at least 5 seconds. This should turn the device on and make it usable. If you continue having issues, please contact our customer service team for further assistance.
Carter P.
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JACKIE ATHERTON · 1 review · Verified ·
★★★★★
I love As We Change!
I love As We Change!! They have a wonderful selection of items to choose from at a great price. I especially love their line of clothing. I have bought several items and they were beautifully made and fit perfect.
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Camillus O'Neill · 10 reviews · Verified ·
★★★★★
I recently purchased two eyelash growth…
I recently purchased two eyelash growth products b3cause of the extremely love clearance price. I can’t rate it yet; I have used it only a few days. Normally, prices are very high. I buy only things on sale s/H are also, high, as they are in most sites. Some products caused my skin to itch badly and I had to discontinue use of that brand.
Reply from As We Change2019-07-15
Hey Camillus,
I apologize that you are not fully satisfied with our product pricing. It is good to see that you were able to take advantage of our retirement sales promotion. I do hope that you see full results from teh lash serum!
Carter P.
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Satisfied Customer. · 2 reviews · Verified ·
★★★★★
Happy Customer!
Good quality items, delivered in a timely fashion.
Satisfied Customer
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barbara foster · 2 reviews · Verified ·
★★★★★
the packaging was not done well at all
the packaging was not done well at all. the box was way to big. the products were shaking more than they should have been. whom ever packed these products was very inept at their job. it surprised me nothing was damaged. AND i am sure it cost more than was required! maybe someone should look into that process.
Reply from As We Change2019-07-15
Hey Barbara,
I am so sorry that the packaging of your order did not meet your expectations. I have noted this to our fulfillment team to be reviewed further. We are always looking for ways to improve and appreciate your feedback.
Carter P.
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VILMA TAKAMINE · 30 reviews · Verified ·
★★★★★
I always place my orders over the phone…
I always place my orders over the phone with a customer service specialist, every time they are very helpful, attentive and professional. Happy with products as well, I've been a customer for a long time.
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Gina Johns · 1 review · Verified ·
★★★★★
Purchased visors at an awesome price
Purchased visors at an awesome price, they arrived within a week of my order!
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LINDA NEAL-ECCLES · 2 reviews · Verified ·
★★★★★
Your product is wonderful
Your product is wonderful. I appreciate the high quality.
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Judy Shaw · 2 reviews · Verified ·
★★★★★
I placed an order3wks ago never…
I placed an order3wks ago never received it .
Reply from As We Change2019-06-21
Hi Judy,
I apologize that you have not received this order prior to this review. Our records do show that we contacted you regarding this issue, and that the order was shipped. It looks like the packaged was received by your local post office, and is being held at a parcel locker location. If you have not checked at your post office, please do so for further assistance.
Carter P.
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STACIA SHIPP · 1 review · Verified ·
★★★★★
I have used it twice
I have used it twice, did not work and it made my blood pressure go sky high. Very expensive and I cannot use it.
Reply from As We Change2019-06-21
Hi Stacia,
I apologize that the item did not meet your expectations. I have forwarded this feedback to be reviewed by our supplier, as they are always looking for items that need improvement. I do hope that you have a great rest of your day!
Carter P.
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Desire Caballer · 6 reviews · Verified ·
★★★★★
I love getting great prices on products…
I love getting great prices on products at As We Change.
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Nelda Fletcher · 1 review · Verified ·
★★★★★
I recently placed an order
I recently placed an order, received it with a notice that they were closing and the merchandise was not returnable. I packaged it up and returned the portion I couldn't use anyway and told them to just give it away to someone that could use it if they didn't return my money!!
Haven't had a response.
Reply from As We Change2019-06-21
Hey Nelda,
I apologize that some of your items would not work out for you. I do show that the return was received and processed as a courtesy. Please make sure to refer to our posted return policy while placing orders as we are closing in the future.
Carter P.
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Farhat Najam · 4 reviews · Verified ·
★★★★★
I like their products
I like their products. Their sale prices are affordable . No delays in getting ur merchandise .
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Janet · 1 review · Verified ·
★★★★★
I bought a bathing suit and the fit was…
I bought a bathing suit and the fit was exactly like they described.
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Carol Raitzer · 1 review · Verified ·
★★★★★
My purchase is still on back order
My purchase is on back order until 5/20, but have heard nothing and it is now 5/27! Also, where can I purchase PuraSun after you close down?
Reply from As We Change2019-05-30
Hey Carol,
I apologize that your PuraSun was delayed due to the back order. I do show that your order was marked shipped on 5-22 and the tracking does show it was delivered on 5-28. I do not know the exact plan for this product, but I do know that our partner company Fox Valley Traders does carry this product on Amazon and Walmart.com.
Carter P.
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LINDA R · 50 reviews · Verified ·
★★★★★
I have always truly enjoyed As We…
I have always truly enjoyed As We Change. Their merchandise and their sales. It is the quality that I like the most. I have always gone to you for quite a few things and been very pleased with all of them.
M
Michelle Marie · 2 reviews · Verified ·
★★★★★
Difficulty with website accepting pay…
Difficulty with website accepting pay pal. Tried several times over a couple days. Day after it went thru I got an email that the suit I ordered was on sale. Didn’t get the sale price though. Needed a two piece suit for a white water rafting trip. Not in love with the fit but no time to return it so will keep it.
Reply from As We Change2019-05-24
Hi Michelle,
I apologize that you were having issues submitting the order with PayPal. I do show that when you contacted our customer service team, they were able to apply the discount pricing to your order by phone. If you do have issues like this ever, our customer service team is able to help out.
Carter P.
