Aviva Visa (www.avivavisas.com) has a 4.1 out of 5 rating on OK.one, based on 129 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
Very professional and extremely helpful team. I have used them before and will use them always in future as well - very pleasing and going out of the way to help in sorting out the documents. Nafeesa has been an anchor and very knowledgeable and supportive. Dr Selva Annamalai
Friendly, easy, and fast. For all visa enquiries please go with Aviva
Everything was so smoothly done, no hassle, communication was perfect, thank you very much. Lovely staff. Bhagyashri thank you
Thanks a million for your support and patient. All the team are so polite and ready to answer any questions you don't understand. Bhagyashri was my case leader words cannot say enough of what she has than through this process. l will recommend Avivavisa to anyone who needs help for visa processing and more. Thanks to you all. Elizabeth
Complete scam! Avoid, all these reviews are paid reviews to scam people's money. Paid 200 pounds for promise of appointment date. Submitted all required documents but no response. Chased them on the phone every day for couple of calls and they just put you on hold... put your life on hold! No appointment, no reply, I asked to cancel their service, requested refund. No one replied, no one is responsible when I call them. Not only lost all 200 pounds, energy, effort, time and stress they caused is is absolute disappointment.
Absolutely shocked with there service the way they deal with customers and they keep you update I got my wife’s visa done in one day and all together it took week to get documents back to me the fee was reasonable I didn’t Mind paying it thanks to bhagyashiri and other staff
Thank You to Nafeesa and team for amazing service and helpfulness.They provided excellent and professional service throughout the visa process .I would highly recommend Aviva visa to any one who need help with Schengen visa process.
They are very helpful and go out their way to assist you email reminders calls and also instructions and also it’s the quickest turnover I’ve had with a visa was a great !
Fantastic 👏 Bhagyashri has help me throughout until I got my visa in this difficult times of pandemic. My visa took 5days more to come but I was expecting it as staff are limited in all work places. Great service and all staff are very polite on phone and they have time customers. I would recomend anyone..
Great service, very helpful professionals and highly recommended.
Great service from start to finish, from applying to receiving my Visa was 4 days. They got me an appointment even when there was no appointments available. Great team here that answered my million questions I had over the phone. Will be using next time I need a visa. Thanks Aviva Visa your the best.
Amazing and super efficient service. Very friendly and professional, effortless and seamless. Can highly recommend!
Exceptional service. Staff as always very polite. Listened to you. Undivided attention and provide a service that is tailored to your needs. I would recommend
OK. Need more training for staff members. Good service.
great customer service by NAFEESA she done great job she help me out so much she lovely lady and great team they're thank you nafeea Araz
I would just like to say thank you very much to Aviva Visa especially Pratima ,for there assistance in helping me receive my French visa .
Excellent customer service, staffs were really detailed and helpful all through the process good communication, the service overall was fast and I would recommend using Aviva to anyone to. Keep the good work up guys. Thank you
Most people only leave reviews when they have bad experiences. I'm leaving this review because I had an exceptional one. I called up on 08-Nov asking for an urgent appointment for a Schengen visa. The caveat was that I was going on another trip on 05-Dec so the window was very short. They were realistic and said it would be tight, but reassured me that it was possible. They secured an appointment for me on 13-Nov (I couldn't make any earlier dates). Walked me through the documentation process and even sat with me to go through all my docs. I attended the VFS center and Madeleine was just brilliant. She checked me in, I waited in the waiting area for under an hour. All I did was smile for the camera and they took my prints. That was it - no questions/interview. Applications can take up to 15 working days (sometimes more). Fast forward to 29-Nov and I call up panicking. I was reassured that it would come before my trip. Long story short, it was ready for collection on 02-Dec. I'd just like to thank the whole team for your unparalleled level of customer service. I read reviews before using Aviva Visas and saw some negative ones. My experience was the opposite considering my application was more complex, my country of origin, and tight deadlines. Thank you thank you thank you. Oh, I was granted the Visa and no, this isn't a paid post :)
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