Super quick same day delivery
Super quick same day delivery, everything was super fresh and delicious!
About Balkanfresh
Data updated- Website
- www.balkanfresh.com
- Category
- Restaurants & Bars
- Location
- United States · Astoria
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 75% (3/4)
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Is Balkanfresh legit?
Balkanfresh (www.balkanfresh.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
First order using BalkanFresh
Made my first order using BalkanFresh. The service was very nice and offered many products with a quick delivery. Although there was one problem with the quantity of an order, BalkanFresh was quick to remedy the problem. I was pleased.
Have ordered from Balkanfresh multiple…
Have ordered from Balkanfresh multiple times now and am so happy with the quality of the items and the delivery. I love being able to order and have everything the next day.
Everything is great
Everything is great. This company is trustful, great quality of food. Professional team.
Excellent as always
Excellent as always! Fresh, amazingly packed, fast!
Fresh!
Everything was fresh! Customer support is very responsive. Cheese and pastry was packed in temperature resistant foil. Great choice of products. To go place.
Overall great experience
Overall great experience, I was kept informed of the progress of my order, I got an email when it was shipped and delivered, excellent packaging.
Happy to get some Hungarian items here…
Happy to get some Hungarian items here in South Florida! Fast shipping! Great products! Thanks!
The Item was not as promises
The Item was not as promises , and they have a no return policy
Reply from Balkanfresh2022-12-12
Thank you for your review, feedback is always important as that is how we improve our service. We always try to be as transparent as possible. We have our return policy written in our privacy policy. Due to sanitary reasons we do no accept Meat as a return item. Looking back at the email exchange we did offer you a return out of courtesy of the item you chose but did not want, you chose not to accept our offer. Thank you once again for your feedback and happy holidays!
Great experience
Super fast order processing and delivery. My favorite Croatian treats just as advertised.
Extraordinarily professional
Extraordinarily professional, fast, this company should be a role model for all online companies!
Superb!
Delivery was fast, the products are great, and the customer service is supreme! Will definitely be ordering from here again!
Excellent food and service!
Excellent company!
Great selection of items, fast shipping and packed with care! Will definitely order more items in the future!
First time order and they made it right
Ordered some cherry juice from them for the first time. Easy transaction. My products came in on time. Unfortunately two of the containers were damaged then shipping. I reached out to them and asked them if they could reship or credit me the two containers. They went above and beyond and gave me a full refund and said sorry for their inconvenience. It's rare to find companies that actually care about customers anymore I will definitely be ordering from them again.
This company has given me the option to…
This company has given me the option to have all my favorite cultural foods delivered right to my door! Have never had a problem and their service is reliable. They are so invested in their customers that they even communicate directly with you to make sure your delivery is successful!
My first review over here.Was browsing…
My first review over here.Was browsing last week looking to order some Balkan food,Balkan fresh poped up,I tried ordered,paid,everything came today.Must say they are accurate,wrapped package very very good almost every single item was wraped.I was impressed that kinda told me that they really care. I was having question about one item.I got response and refund imidietly in like 5 minutes.Impresive 5 stars from Nemanja
Package arrived safe
Package arrived safe, everything was fresh and well packed
Best costumer service really enjoy…
Best costumer service really enjoy shopping online and comes very fast to my door.
Expired...
Received order today. Expiration dates blurred out, I assume product was expired. They refunded the products with blurred expiration date. Regardless, the shipping alone for the order was 4x that. Asked if they could send me replacement, was told they're not available. Overall, customer service very responsive.
Reply from Balkanfresh2022-08-27
Thank you for your feedback. Your review has been brought up to our QA team. Our quality control promise is that we only carry the freshest products, but sometimes when we receive stock from our partners they do send us items that might of expired. Rest assured that we are checking our internal processes and always improving them, Review team- Jeni