Bank Al Habib Limited (www.bankalhabib.com) has a 1.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 18 of them were added in the last 12 months. Last updated 2026-10-24.
At the time of opening my account I was charged about 4,000 and I was told that it would appear in my account once it is opened but once the account was opened, I was charged 25,00 and 9,00 for it without any reasons or explanations. Please stop stealing people's money from their account. even if a charge has to be made it should be clear to the Cutsomer.
Poor service and no check on management. Have provided the bank a form to update my contact details and waive the biometric from the registered email address. They waived the biometric but didn't updated my contact details due to oversight maybe. But afterward have followed up and even emailed customer complaint several times but the annoying responses was that messages were forwarded to the branch or contact branch, provided account number, etc. but still not able to resolve petty issue lingering since serval months. Third-class service in the era of banking.
I am totally disgusted by the service provided by this bank. I had sent money on the 4th April and today is the 9th April, the app in which I used to send money in order for my uncle to receive the money confirmed it is ready for collection. My uncle had to endure the pain of waiting for hours to be able to speak to someone before being informed that the money had not reached. He has been visiting various branchs and they are all the same (useless service). I would never want to have any dealings with this bank and have requested cancellation and will send it via another bank.
Dear pathetic bank I want to rate u a thumb down for your shitt services to be honest.despite I have informed bank personally and called on help line afr 2 months even I am getting #mr Junaid sardar Ali jarwar in n out detail on my Fon number .it's disturbing and alarming too.where as I cant open my app in my fon due to bank pathetic procedures.
Extremely worst service my dad is aged I will go to the headquarters on Monday ti stayed on phone for around 30 minutes no representative was available what a bad service
Misbehaviour and non professional pathetic behavior.
Today, I visited Bank Al Habib's Mehmoodabad branch. Unfortunately, upon arrival, I encountered an issue with their system, resulting in a wait of approximately one hour. In an effort to address the situation, I approached Ali, the operations manager, to inquire about the recurring system malfunction. However, I was disheartened by his response, which lacked empathy and professionalism. Rather than offering reassurance or a timeline for resolution, his demeanor was dismissive, suggesting that I switch bank if I found the situation unsatisfactory. Such behavior is unacceptable and reflects poorly on the institution's commitment to customer service. I urge the management to ensure that employees exemplify decorum and exhibit empathy when interacting with customers.
Staff isn't available here in HassanAbadal branch
We are waiting for them but not even a single employe is here to entertain us
Its 2.22PM
Improve this type of drawbacks
Thanks
Attention : Banking Mohtasib, Governor State Bank, Me Abbas D Habib, Mr Kumail R Habib
Hello,
I Syed Yousuf Raza Ali is a reputed customer of Bank Al Habib since long. I have been facing some illegal deductions from my bank account since last couple of months. When I asked the bank staff said it was the tax we didn’t deduct previously and now as we awake we are deducting.
That’s truly not ethical, and I am looking to have a proper inquiry ion this kind of ill and non professional practice from a bank we trust with our money.
Bank Al Habib is now a days becoming a threat for their customer, they are deducting whatever they want to deduct whether that’s a year old or more than that and named it we forget to deduct.
I am very Annoyed how this Bank Al Habib treats the money of their customer irresponsibly and amazed how the state bank is allowing them to continue their lame practises.
I need proper answer.
1- why my money is deducted for the whole year which should be deducted monthly? Who is responsible?
2- now as it was deducted for a year 2 months back again today dated 08/08/2023 they have deducted three months tax which was of year 2022, who is responsible?
3- what is the guarantee that will not do this again with any customer and myself in the future?
Bank Al Habib is not a professional bank we can trust further.
How bad it looks as I am writing and they are not feeling any shame on these kind of acts.
It is my request from upper management of Bank Al Habib and the responsible mohtasib and state bank to take action and give me proper justification. Else I have to go to the court for this matter.
Awaiting for prompt and logical response.
They are Not responding to emails
Bank and bank representative involved in frudeactivity and passing information
Bank Al Habib Limited,
I am writing this review to express my serious concern and disappointment regarding the illegal transfer of money from my account. I am a victim of fraud, and unfortunately, I strongly suspect that the branch bank representative was involved in this illegal activity.
Initially, I received some suspicious messages and calls from unknown numbers asking me about my account details, which I ignored. Later, I noticed that a significant amount of money was transferred from my account without my consent or knowledge. When I noticed this, I immediately contacted the bank representative,
I am convinced that the branch representative had a hand in this illegal activity because no bank representative called me on my personal number to inform me about the transaction. I even remember the name of the guy who sometimes asked me .How to hack an account or how to transfer money without passing any information. This clearly indicates that he had some knowledge about such activities, which makes him a prime suspect.
It is unfortunate that even in Pakistan, banks are involved in fraudulent activities and pass on information to scammers.and snatcher I requested the bank to return my money within two or three days of reporting the matter, but there was no response. If you are not going to revert my amount or punish the criminal involved and share the account information of the criminals, then I will have to take legal action. I will be launching an FIR againstbankand reporting this matter to the State Bank of Pakistan and all relevant authorities globally, including the World Bank, to ensure that justice is served.you know my husband lived in Canada if you have any scammed in canadian banking system once you report within two or three days revert your amount.without any arrangements
In conclusion, Bank Al Habib Limited should investigate this matter with urgency, and if there is any involvement of the bank representative, then strict action should be taken against them. I sincerely hope that the bank will take appropriate action and ensure that such incidents never occur again.
Asiya ather w/o Muhammad atherhussain