About B&H Photo-Video
Data updated- Website
- www.bhphotovideo.com
- Category
- Electronics & Technology
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 216 reviews
- Replies to negative
- 100% (6/6)
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Is B&H Photo-Video legit?
B&H Photo-Video (www.bhphotovideo.com) has a 4.9 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Easy to navigate through.
free delivery
Fast and efficient.
QUICK AND EASY
QUICK AND EASY. FREE SHIPPING A PLUS
Accommodating Canadian customers
Accommodating Canadian customers: price in CAD, notes CUSMA status of products, streamlined brokerage.
B&H Delivers
1) You updated my PayBoo card on the fly 2) You had in stock what I was looking for 3) You got it to me at a reasonable cost, meeting my tight schedule.
Phone assistance was spot on
Phone assistance was spot on; web size easy to use and fully informative
Quick and Easy
Quick and Easy. You always have exactly what I need. Checkout and payment is fast.
Easy to order.
got help
got help - a little too long on responses but I understand if assisting more than one chat
Great Buy
Easy to view product info, reviews, etc. and great prices. Reliable and quick delivery, too.
Very nice!
It was very simple! Thank you, B&H!
Easy to find what I wanted
Easy to find what I wanted, check out process easy and quick!
As xp 15000 ink excellent site easy to use
As always excellent site easy to use
Excellent Experience
Easy ordering, fast & free shipping from a store I can trust with good prices, a totally excellent experience.
IT JUST WORKS!
I've used and trusted this site for many years, one of the best navigation systems out there. The depth of B+H product offerings is amazing.
Have even minor items when I need them
Have even minor items when I need them. Thank you.
So far all orders have been accurate…
So far all orders have been accurate and your return process on my last order was great.
I am no closer to receiving a refund…
I am no closer to receiving a refund even though they confirmed that this would be granted a week ago. This issue of being passed around has dragged on over a month now and has been incredibly frustrating.
Reply from B&H Photo-Video2026-08-06
Hello Matthew. We sincerely regret your dissatisfaction and apologize for the inconvenience you experienced with this order. I do see that on 8/5 a full refund was processed for this item. Please allow 3-5 business days for this refund to be reflected in your account. Thank you. ~Aine H / B&H Photo-Video