BraceAbility (www.braceability.com) has a 4.5 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
J
Jennifer · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
1st time customer
This is my 1st brace from braceability. Sizing was easy and provide alot of information so order brace needed for your situation which is awesome.
Reply from BraceAbility2026-07-26
Thank you for your feedback! We're glad the sizing information made it easy to find the right brace for your needs. We appreciate your support and hope you're happy with your purchase!
A lot of very useful information. Communicated well and easy to understand. The comprehensive information impressed me. And the site was easy to use. Thank you.
Reply from BraceAbility2026-07-19
Thank you so much for your thoughtful feedback! We're delighted to hear that you found our website informative, easy to navigate, and the information clear and easy to understand. It's wonderful to know that the comprehensive product details helped make your shopping experience a positive one. We truly appreciate your support and thank you for choosing BraceAbility!
Literally paid extra for priority shipping and it arrived LATE. Bullshit charge that I shouldn’t have to pay. I WILL NEVER ORDER FROM YOU AGAIN, YOU ARE WORTHLESS
Reply from BraceAbility2026-07-19
Thank you for your feedback. We're truly sorry to hear that your order arrived later than expected, especially after you paid for priority shipping. We understand how frustrating that is and appreciate you taking the time to share your experience. Your comments will be shared with our team as we continue working to improve our service.
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Susan E Engel · 4 reviews · Verified · Experienced 2026-07-11 ·
★★★★★
leg comfort
Received the item quickly and it fit appropriately based on your measurement guidelines. I wore the thigh sleeves today for 9 hours and had minimal discomfort towards the end. I was sitting but plan to wear them while I am working and standing all day. Thank you
Reply from BraceAbility2026-07-17
Thank you for your feedback! We're glad your order arrived quickly and that the sizing guide helped you find the right fit. We hope the thigh sleeves continue to provide comfort and support. Thank you for choosing BraceAbility!
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Michael O · 1 review · Verified · Experienced 2026-07-02 ·
★★★★★
No one buys a foot brace until they…
No one buys a foot brace until they need it. So, why did my single item order placed July 2nd take until July 9th to arrive? Who can wait seven days when the need is immediate? There was no advance arrival estimate shown when buying the item. I'll trust others next time.
Reply from BraceAbility2026-07-14
Thank you for taking the time to share your feedback. We understand that foot braces are often purchased for immediate relief, and we're sorry your order didn't arrive as quickly as you had hoped.
For clarification, your order was placed on Thursday, July 2, using USPS Ground Advantage (estimated 3–5 business days). Because the order was placed after our 3:00 PM CT processing cut-off time, and due to the holiday and weekend closure, the first business day for processing was Monday, July 6. Based on the shipping method selected, delivery on July 9 was within the estimated delivery timeframe.
We appreciate your comments about making shipping expectations clearer during checkout and will share your feedback with our team as we continue to improve the customer experience.
Thank you again for your feedback, and we wish you a smooth and speedy recovery.
The product is great, I got a small like needed but the toe area part of the brace is huge unfortunately. Which needs to be a xs. My husband ordered from another brace company first, definitely unsatisfied completely. This brand is already working, Just larger than I hoped
Reply from BraceAbility2026-07-08
Thank you for your feedback! We're glad to hear the brace is working well for you, though we're sorry the toe area is larger than expected. We appreciate you sharing your experience, and if you have any questions or need assistance finding a better fit, we're always happy to help.
Although I love the width of this brace, the solid plastic support is painful to the back bones. If I make the brace snug enough to do any good, I cause rubbing pain and pressure on my back bones from an unforgiving plastic plate. May I ask why didn't you use metal spines/rods instead of a solid plastic plate??
Reply from BraceAbility2026-07-05
Thank you for your feedback. We're sorry to hear the brace wasn't comfortable for you. We appreciate your suggestion regarding the support design and will share your question and feedback with our product development team for their review and consideration.