BuildZoom (www.buildzoom.com) has a 3.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 37% give 1 star; The business has replied to 22% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Fred Rak · 4 reviews · Verified · Experienced 2025-10-06 ·
★★★★★
I didn't realize I was using this…
I didn't realize I was using this service, but it was awesome. I wanted to get a few bids on my roof and wound up with 5 and all were good and professional people giving me their honest comments. Though the contract wasn't awarded to those recommended, I would use this service for future projects to get bids or comments for one and for two, everyone was professional when I let them know who I awarded the project to. No slander or anything of that sort. I appreciated that.
Great way to keep references and testimonies available.
K
Kevin Mann · 7 reviews · Verified · Experienced 2025-10-15 ·
★★★★★
You’re unable to defend yourself…
You’re unable to defend yourself against fraudulent reviews. I don’t even know or have worked for 2 of these people
Reply from BuildZoom2025-10-30
Hi Kevin,
We take the integrity of reviews on BuildZoom very seriously and have rigorous checks in place to prevent fraudulent or misleading content. Every review is subject to verification and moderation before being published. If you believe a review was posted in error or by someone you’ve never worked with, please contact our support team at [email protected]
so we can investigate and take appropriate action. We’re committed to ensuring that all feedback on our platform is fair, accurate, and transparent.
David · 4 reviews · Verified · Experienced 2025-10-13 ·
★★★★★
Easy to navigate
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Pedro · 1 review · Verified · Experienced 2025-10-13 ·
★★★★★
Great service
S
Scott Anderson · 3 reviews · Verified · Experienced 2025-10-10 ·
★★★★★
I was very skeptical to use Buildzoom…
I was very skeptical to use Buildzoom because I’ve used online resources like this before, but I’ve used them twice now to find contractors and everything went very well. I like how Buildzoom babysits and won’t let up until their customer is happy. It really surprised me how involved they get and want things to go well.
Rock Solid Landscape was great. Repaired my back yard that another contractor failed to do. They are now my gardener and also my parents. Affordable, great communication and attention to detail. Highly recommend.
Matthew Young · 2 reviews · Experienced 2025-09-08 ·
★★★★★
This service rates my company a 0 and…
This service rates my company a 0 and says it recommends not using me. This is because it has no info other than public information regarding permits I have pulled to go off of. It has no information from customers whom I have built homes for. I am guessing the recommended builders are ones who have paid for an account with this company. I would be very careful of their recommendations as they are apparently based off little information in who knows how many instances like mine.
Slow communication, wrong information provided regarding removing a fake review posted on your platform to defame me and my business which, your agent said it was taken down but we still see it ,
Reply from BuildZoom2025-09-08
Hello,
We are sorry to hear this and are happy to help wherever needed. We'd like to look into this matter but in order to do so, we require additional information. Could you please message [email protected] with your account information?
S
Steve A · 2 reviews · Experienced 2025-08-19 ·
★★★★★
Need to do some research on various contractors
I needed some work done at my house and did an online search to find out more about my contractor. The BuildZoom website popped up as part of this process, and I was impressed with the amount of information that was available to me, not only about the contractor but also some helpful tips on what to consider when planning a project and/or working with contractor for a project. While not all of the information about the contractor was available on BuildZoom, I am hopefull that this will only get better with time. I believe a website such as BuildZoom has the potential to offer tremendous value to homeowners looking to research various contractors and home renovation projects. Keep up the good work, BuildZoom Team!
K
Kruthika · 1 review · Experienced 2024-09-03 ·
★★★★★
Thankyou for ruining our dreams
We trusted BuildZoom, assuming they thoroughly vet the contractors they recommend. Unfortunately, that trust was misplaced. It turns out their sales reps are essentially marketers—relentlessly calling and pressuring homeowners until a contractor is hired, just to secure their commission.
In my case, BuildZoom reps contacted me every few days for months, pushing me to hire AW Puma Remodeling LLC—a contractor who ultimately took our money and abandoned our renovation project. This contractor has a known pattern of fraud and misconduct with other clients as well.
What’s worse, the BuildZoom rep told me he had personally hired this contractor and that he was “excellent,” which was clearly a lie.
BuildZoom: Please stop prioritizing sales commissions over people’s lives. Your recommendations carry weight—use that responsibility wisely, not carelessly.
Reply from BuildZoom2025-08-05
Hi Kruthika,
We’re truly sorry to hear about your experience. At the time of our referral, AW Puma Remodeling LLC had a strong track record and no indication of the issues you’ve described. We are actively reviewing this situation to understand what went wrong and ensure accountability.
Our goal is to provide reliable guidance to homeowners, and we understand how serious it is when expectations are not met. We appreciate your feedback and are committed to improving wherever possible.
Please feel free to connect with us directly at [email protected]. Our team can help you file a complaint to get an escalations process started.
Doesn’t pay his workers. Hire immigrants and doesn't pay them for work they’ve done.
Reply from BuildZoom2025-07-28
Hello,
Thank you for your feedback. We’re sorry to hear about your experience, but it’s important to clarify that BuildZoom is not the contractor in question. We are a platform that connects property owners with licensed contractors, and we do not employ or manage the contractors listed on our site.
If your concern is with a specific contractor you found through BuildZoom, we recommend reaching out to them directly or leaving your review on their own Trustpilot or social media pages so it reaches the appropriate business.
If you'd like to report the issue to us so we can look into it further, please feel free to contact our support team at [email protected].
T
T C · 2 reviews · Experienced 2025-07-18 ·
★★★★★
3 M FENCES
3 M FENCES, IS A GREAT COMPANY TO DO BUSINESS WITH. Reliable, ON TIME, returns all calls and very fast to construct any kind of fences. THERE PRICES ARE VERY REASONABLE BECAUSE THERE NOT A BIG CORPORATE RIP OFF . I RECOMMEND 3 M FENCING
TC WESTWOOD
