BuyMeBeauty (www.buymebeauty.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
When you have a favourite product and it all of a sudden is no longer available in Canada, it’s nice to know that you can still order it and have it shipped. I always order 10 lipsticks and the shipping cost is minimal. Thank you BuyMeBeauty!!
I was so happy to get this product that, it seems, is no longer sold anywhere. The order came very quickly and in perfect condition. Thank you
Proceed with Caution!!Placed an order and received an empty envelope.They did not attempt to help in any way, only saying to contact the postal service, of which they had little to no insurance to cover items!We had to dispute through our bank, which we won and were given a refund!Never again!
We take concerns like this seriously. Unfortunately, no order details were provided with this review, and we did not receive a response to our request for additional information. Without order details, we’re unable to investigate or assist further. Our customer service team remains available if you’d like to reach out directly. — BuyMeBeauty
Great prices, reasonable shipping prices & also quick. All around easy transaction. Thank you 🌻
They had what I wanted and they shipped it right away no hassle Iwiill order from them again
I received the order in a timely manner and it was exactly what I wanted. Thank you. Faye
I like getting cosmetics here but the last time 3 of my items were broken. One eye shadow was in pieces, one eye shadow was missing a segment and the end fell off of a wand. I would like them replaced but you do not answer the phone.
Thank you for sharing this, and we’re truly sorry that your recent order arrived with damaged items — and that you weren’t able to reach us by phone. We understand how frustrating that must have been, especially as a returning customer. Sometimes products can be damaged in transit despite our packaging checks, but we want to make sure you’re taken care of. Our customer care team will be reaching out directly to replace the damaged items and to ensure you receive the support you were looking for when you called. We appreciate your continued trust in us and are grateful for the chance to make this right. – BuyMeBeauty Customer Care Team
Sold foundation with expiration dates within 2 months and did not indicate on site or notify me. Now wants me to drive 30 miles to return to a post office for any refund. I sent pictures of the items in question with lot numbers. I'm not driving that far so you can throw it away. I emailed your team and asked even for a partial credit and they refused. +Follow up, review updated from 1 star to 3 stars after refund offered. Thank you
Thank you for sharing this feedback. We’re very sorry for the inconvenience this caused and understand how frustrating it can be when an item doesn’t meet expectations, especially if returning it requires a long drive. The review doesn’t include enough information for us to identify the order, but we want to clarify how situations like this are handled. When a customer reports a concern about product dating, we review the related inventory batch and follow our standard return process. We request the items back so our team can document the issue and report it to the manufacturer or distributor, and then a full refund is issued. Returned products are not put back into inventory. We appreciate you bringing this to our attention and are happy to help further if you’d like to continue the conversation directly with our support team. – BuyMeBeauty Customer Care Team Follow-Up Response: Thank you for providing your order details and the additional information. We appreciate you taking the time to share the lot numbers and photos with our team. As mentioned previously, when any concerns about products are raised, we follow our standard process of reviewing the related batch and requesting the items back so we can document the issue and report it to the manufacturer or distributor. Returned items are not resold under any circumstances. We understand the return location is inconvenient, and we apologize for the added frustration. Our customer care team has your information and will reach out again to explore the best next steps to resolve this for you. – BuyMeBeauty Customer Care Team
ordering was simple and easy, I will be ordering again.
We’re glad to hear the ordering process was smooth and easy for you! Thank you for sharing your experience — we look forward to having you shop with us again. – BuyMeBeauty Customer Care Team
The product I ordered is clearly old. All 3 eyebrow gels are crusty and unusable
Thank you for bringing this to our attention. We’re very sorry to hear your eyebrow gels arrived in this condition — that isn’t the experience we want for any customer. All of our products are inspected before shipping, but occasionally a product can arrive compromised despite those checks. We appreciate you letting us know, and our team will be reaching out directly to resolve your concern. Thank you for giving us the opportunity to make this right. – BuyMeBeauty Customer Care Team
My products came quickly and they were as described. I had been searching for a replacement for Maybeline Color Sensational's Violet Vixen. The 2 shades ordered were very similar, with one being a perfect match. I will be shopping with you again!
We’re thrilled to hear your order arrived quickly and that you found such a close — and even perfect — match for Violet Vixen. Helping customers rediscover their favorite hard-to-find shades is exactly why we do what we do. We’re grateful for your support and look forward to helping you find more favorites soon! – BuyMeBeauty Customer Care Team
Never received my order. Awful company!
We’re sorry for the confusion. Your order was placed on hold for verification to protect against possible unauthorized use. Since we didn’t receive a response, it was cancelled and fully refunded. Please reach out if you’d like help placing a new order. — The BuyMeBeauty Team
I was able to locate an exact replacement for a broken magnifying mirror made by Revlon which was great!
Thank you for your review! We’re so glad you were able to find the exact Revlon replacement you needed. It’s always rewarding to help our customers replace their favorite items and keep their routines running smoothly! — The BuyMeBeauty Team
I had a slight issue with a recent order. I contacted their customer service department for help. They were quick to answer my request and fixed my order in a very efficient manner. I will definitely recommend this business to others and plan to use them again.
Thank you for your kind words! We’re so glad our team could quickly resolve the issue and get everything sorted out for you. We truly appreciate your recommendation and look forward to serving you again! — The BuyMeBeauty Team
Happy to find this company to get my favorite discontinued lipstick. Came in quite quickly too!
We’re so happy you found us — and your favorite lipstick! Thanks for sharing your experience. We love helping customers rediscover those hard-to-find favorites. — The BuyMeBeauty Team
Looking for a different color blush and backup eye shadows as companies discontinue products.
I always order from you guys never a problem always satisfied with what I get. Thanks for great service you provided.
We love hearing this Shirley! Thank you for being such a valued part of the BuyMeBeauty community and for your continued support. We’re so happy you’re always satisfied with your orders! — The BuyMeBeauty Team
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