The company responded quickly
The company responded quickly, and I received the car cover within a week. However, the cover didn't fit like the one that was replaced. But it works.
Carcoversfactory (www.carcoversfactory.co.uk) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 50 of them were added in the last 12 months. Last updated 2026-08-12.
The company responded quickly, and I received the car cover within a week. However, the cover didn't fit like the one that was replaced. But it works.
Prompt delivery excellent product fits very well
Great car cover! Just as described and great quality. Very helpful and polite on the phone putting me at ease with a question before i ordered. Very happy customer. Thank you for the super fast delivery which I was able to cover my car before storm Amy. Thank you.
they made ordering easy, if you had a question they emailed back right away and delivery was speedy and no problems
Shocking company and wish had never bothered. Offered discounted cover, never arrived on the day and couldn't actually tell me when it was. Gave excuses but never contacted me to advise and now a week later than I asked. They just want to take your money and asked for one extra day so could accept delivery and avoid ridiculous charges but this company could not understand. If failed to despatch then should have put on a 24 hour delivery at their cost, but no on a delivery at some point but no idea when. And are not cheap. The update from this company is cannot tell me where my cover is but not delivered yet have over £200.00 of my money. Their customer service is pathetic and 've started legal action as wasted enough of my time but never deal with the issue. Do not use this company!
Easy purchase and compatibility is good due to being able to select make and model of vehicle. Still require to use the product but expect a great item.
Ordered a premium edition car cover along with a premium edition bike cover. Had to wait over 20+ days for the order to arrive via Royal Mail. Contact the company to return or swap the car cover but recieved no response and ignored. Chased over email multiple times and still being ignored.
I received a well packaged motorcycle cover that comes with draw strings, elastic band and adjustable straps, heavy made and fits my Heritage Softail w-windshield like a glove. for the quality and price, you cant beat this place. Thank You. JP.
My order was dispatched and followed up with professional efficiency. It arrived just one day after their estimate of delivery.
Bought 4 vehicles at an excellent price the value was exceptional very helpful fast friendly service.
Fast delivery time good price. Good follow up until the car was at my home.
Great well constructed product fit perfectly
Thank you and appreciate the customer service.
I did not need to open the box. The £150 cover (shipped) for a motorbike was incredibly lightweight. It was supposed to have seven layers and be fleece lined. I expected something heavy duty, high density, and therefore high weight - particularly as it cost £25 (non refundable) to ship within mainland UK. I saw the polarised feedback on Trust pilot and I realised that not opening the box was the least worst option. The 'experience' cost me £35, as it was shipped back at my expense. ASA Brands Inc (who?) UK / carcovers'factory' offered me seventy pounds to keep it. What does this say about the actual worth / value of the product? I opened a PayPal case and the partial £125 refund was issued. I was asked to remove the invoice from the box. I will allow the reader to judge the supplier of this 94 inch bike cover from my costly experience.
Great item, fast shipping
Excellent value. Fit my FJ40 stored in my garage. Had enough room to cover the rear spare and front winch. Very pleased. Also, very fast shipping, and follow up.
Great product and I’m happy having the best motorcycle cover. I was surprised by how fast it shipped.
Shipping was much faster than expected. The product was not as premium/heavy-duty as expected, and it wasn't exactly a custom fit (for a 2025 Bintelli Beyond). It is fine for garage storage, but it blows so much in the wind, that it isn't a particularly good outdoor solution.
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