Clickfunnels

Good customer service

I’ve been using ClickFunnels for my Onlinebusiness

I’ve been using ClickFunnels for my business and have had a very positive experience so far. The platform makes it easy to build funnels, landing pages, and offers without needing technical skills. What stands out most is the support team. Every time I’ve had a question, the response was fast, professional, and genuinely helpful. Their support alone has saved me a lot of time. Overall, ClickFunnels has been a reliable tool for launching and growing my online business. Highly recommended.

Thanks Paul!

Paul was very helpful and easy to communicate with throughout the process. He quickly assisted me with setting up the domain and made everything clear and straightforward. I really appreciate his support and responsiveness, everything was handled smoothly and efficiently.

Got incredible help with my question…

Got incredible help with my question from a real live human. Solved in minute.

Jessa

Jessa, the agent I connected with, was amazing. She took time to look into my problem, and then provided an explanation for what was going on and a link with steps to follow. The link was a little overwhelming, and so she made me a video on loom walking me through two different ways to achieve what I was trying to do. She was patient, thorough, and expertly knowledgable. ClickFunnels is a great platform but its learning curves are very steep. Jessa diffused the frustration inherent to learning this platform and brought a very personal and caring approach to the process.

Love Clickfunnels

Love Clickfunnels! They're the best at everything they do! From Great support, to their products, to their amazing & fun community, to their trainings- "m lucky to be a part of Clickfunnels!

They always help me achieve what I want…

They always help me achieve what I want to achieve!

Peter was great

Peter was great! he shortened my workload by a ton! Thank you

Excellent customer support, super-satisfied

Excellent customer support! Super satisfied

Click Funnels always does such a…

Click Funnels always does such a fantastic job in support and customer service. It's well worth what you pay for. I highly recommend.

paul was so great -- he fixed the…

paul was so great -- he fixed the problem -- he made videos and then fixed it when i was still at a loss of what to do!

The amazing click funnels team

The click funnels team and Tod there ai robot have guided me and helped me make my first funnel I have ADHD and still got it done I didn’t no anything about a funnel until 3 weeks ago they have been absolutely amazing 10 out of 10 now hopefully let the sales roll in

The tech support people I have found…

The tech support people I have found are generally always knowledgeable, patient, and never rush you off the conversation thread it's more like whether I have the patience to figure it out with their help!

Quick response to my request.

Cancelled Platform Kept Billing. NO REFUND

Cancelled the platform and it kept billing. Never got to set anything up due to ease of use. No refund issued despite not using Click Funnels. ADDED 6-19-26 ------------------ REFUND FOR MONTHS NOT USED WAS NOT GRANTED EVEN THOUGH IT WAS SUPPOSED TO BE CANCELLED. POOR RESPONSE FROM COMPANY.

These people are thieves. Avoid at all costs. You cant cancel

These people are thieves. I have cancelled my subscription and just got billed again. And support never responds. Complete thieves. Avoid at all costs. And I will receive a 'Oh, we are so sorry, we didn't want you to have that experience' response. Insincere. They do nothing except bill my credit card. Avoid them at all costs. I have sent my name order number and email to Clickfunnels about 12 hrs ago before the response was provided. And of course I haven’t had a reply. And I have sent another email to customer support and no response.

I've joined up for some ClickFunnels Coaching

I've joined up for some ClickFunnels coaching. So far my experience has been wonderful! Thanks to David for a great call today!

7 Day Launch

7 Day Launch - Start to Finish - LIVE NOW! Time is of the essence; I launched my newest brand in under 7 days! - I was looking for results with ClickFunnels proven funnel applications, and I'm really happy my funnel is up and running so fast! - Sky Hacker

Excellent as a funnel builder, but not reliable enough as an all-in-one business platform

I used ClickFunnels 2.0 for selling online courses, delivering course content, sending emails, and managing a community. First, I want to say that ClickFunnels is an excellent funnel builder. The page builder is easy to use, and it is very good for creating sales funnels and landing pages. I do appreciate that part of the product. However, the reason I decided to leave ClickFunnels is that, in my actual business operations, the features outside of the funnel builder were not reliable enough for me to continue using it as an all-in-one platform. The biggest issue was video playback in the course area. After moving my course to ClickFunnels, I started receiving frequent messages from students saying that course videos would stop during playback. It did not seem to happen to every student in every environment, but after introducing ClickFunnels, inquiries about videos stopping became much more frequent. We tried basic troubleshooting such as updating browsers and clearing cache and cookies, but the issue did not improve. I also contacted ClickFunnels support about this issue. Because the exact conditions that caused the videos to stop were unclear, the response I received was limited to very basic troubleshooting. I was not able to get a concrete investigation or root-cause analysis. In the end, the issue was not resolved. As someone who provides paid online courses, students being unable to watch videos properly is a serious problem. It created a serious trust issue with my customers, and I had to conclude that I could not continue delivering course videos through ClickFunnels. I was forced to move to another service. There were other issues as well. The email feature did not feel safe or comfortable to use. The interface and workflow made me worry about accidentally sending emails while still editing them. For a tool that handles important customer communication, I could not use it with confidence. I also had problems with the contact segmentation feature. When filtering contacts based on certain conditions, the results sometimes seemed inconsistent. Even when using the same filtering conditions, the number of results could differ depending on timing. Because of this, emails were sent to people who should not have received them. The community feature was also disappointing. When I posted text and videos, the design sometimes broke. At first I thought it might be a browser issue, but the same problem occurred in different browsers, including up-to-date browsers. Another important reason I decided to leave was payment provider support in Japan. I am a Japanese user, and I signed up when ClickFunnels was officially launched in Japan. Around that time, I heard from someone related to ClickFunnels that support for Japanese payment providers would be added in the future. To be honest, that was one of the main reasons I signed up. I expected that Japanese payment provider support would eventually come, so I continued using a separate payment tool in the meantime. However, there was no later official announcement about support for Japanese payment providers. When I contacted ClickFunnels directly, I was told that there were no plans to support Japanese payment providers. I do not know whether there was a misunderstanding or miscommunication, but from my perspective, I signed up expecting future Japanese payment provider support. After learning that there were no plans for it, this became another major reason for leaving. In short, I think ClickFunnels is excellent as a funnel builder. But if you expect it to work as a complete all-in-one marketing platform — including email, course delivery, community, contact management, and payment operations in Japan — I would strongly recommend testing everything very carefully before relying on it for your business. For my business, the non-funnel features were not reliable enough. I decided to stop using ClickFunnels as an all-in-one platform and return to using specialized tools for each purpose.

Clickfunnels support team is really bad

We joined ClickFunnels a few months ago on their highest-tier plan, with funnels already built and ready to launch. We hit a PayPal integration issue almost immediately and reached out to support. Our assigned rep, Dylan, was unhelpful — his main advice was to wait. After nearly 2 weeks with no follow-up, I opened a second ticket. It was auto-closed without resolution. At no point did anyone seem to take ownership, despite us being on the top plan. We've since moved to Go High Level. On day one, their team jumped on a video call and got us unstuck. The contrast is hard to overstate. ClickFunnels clearly isn't investing in customer support the way it once did. If you're evaluating platforms, factor this in.