Very easy to talk to and easy to understand and extremely helpful and easy to setup!!
They easier to set up a very helpful
About CreditAssociates
Data updated- Website
- www.creditassociates.com
- Category
- Money & Insurance
- Location
- United States · Dallas
- Status
- Unclaimed
- Last 12 months
- 202 reviews
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Is CreditAssociates legit?
CreditAssociates (www.creditassociates.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
Did exactly what I needed done to…
Did exactly what I needed done to consolidate my credit cards, get me an affordable payment and pay off some much needed cards to relieve stress.
Reply from CreditAssociates2026-08-07
Thank you for the amazing feedback, Michelle! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
So far
So far , my experience has been great takes pressure off
Reply from CreditAssociates2026-08-07
Hi, Mark. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
Introduction to a solution
It was nice to talk to someone understanding the difficulties with various situations
Reply from CreditAssociates2026-08-07
Hi, Gerald. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
Repsentative was very helpful and…
Repsentative was very helpful and compassionate
Reply from CreditAssociates2026-08-07
Hi, Camille. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, Your Client Success Team
Money i save
It was great
It’s easy
Satisfied with my account
Incorrect information
Initial phone conversation was good. The subsequent 1st Enrollment Kit emailed to me was incorrect and did NOT reflect the facts and figures my agent and I had agreed on. Three days later, after I had made 2 calls trying to reach my agent to no avail, I received (through email) a second Enrollment Kit with the correct 'Summary of Terms". I have yet to receive a call from my agent explaining what happened and confirming that I indeed have the policy we spoke of. This is poor customer service and creates in me a lack of trust in the company.
Everything was explained clearly and I…
Everything was explained clearly and I feel this is the best program to become debt free. The service and lower payments are awesome
Norma Perez explaining to me how she…
Norma Perez explaining to me how she can help me compare with this other program and save me some money. I appreciate all the help that she gave me and she was very pleasant and caring.
Hi great experience with customer…
Hi great experience with customer service, they listen, I would recommend highly 👌 👍
Everything was explained thoroughly and…
Everything was explained thoroughly and without confusion. This debt help will help me so much.
Excellent experience
My experience was great.
Reply from CreditAssociates2026-08-06
Hi, Malik. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
I really liked talking to Nick
I really liked talking to Nick. He does a really good job and he told me to call him anytime. I had questions to answer and that was a good feeling. I just thought it was going to be knocked down more money than it was to me. That was disappointing. The example of $25,000 was knocked down to $12,000 on the paper that was sent and I had $29,000 and it was not knocked down to half and they were all the banks and stuff that you deal with. I feel my payment would have been lower if they knocked it down to half like in the example.
Reply from CreditAssociates2026-08-07
Can you please contact us at 800-477-1607 so we can speak with you about your experience and see how we might be able to make things right? Sincerely, Your Client Success Team
DAVID BUSTOS !!!!!!!
DAVID BUSTOS !!!!!!! IS ABSOLUTELY AWESOME !!!! HE IS A TRUE PROFESSIONAL IN EVERY WAY !!! HE DESERVES LOTS OF PRAISE, RECOGNITION FORM HIS FINE WORK, GREAT PERSONALITY, DEMEANOR, COMPASSION, EMPATHY!!! HE'S A SUPERSTAR AND SHOULD BE AWARDED A PAY RAISE AND A NICE YEAR END BONUS !!! THANKYOU DAVID!!!!!!!!!!!!!!! RICHARD TALBOTT
Reply from CreditAssociates2026-08-07
Thanks for the review, Richard! Your feedback is so much appreciated. Sincerely, Your Client Success Team
Professional and transparent very helpful and informative
Professional and transparent
Reply from CreditAssociates2026-08-07
Thank you so much for your kind words, Alberto. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Nick was good about explaining…
Nick was good about explaining everything I need to know and answerd all of my questions.
Reply from CreditAssociates2026-08-07
We're so thrilled that you had a positive experience, Charles! Thank you so much for sharing. Sincerely, Your Client Success Team
Customer Service
First of all, I got someone that could speak English, second of all she had been through some of the issues I have had with debt. Very friendly and helpful all the way.
Reply from CreditAssociates2026-08-07
Hi, Donna. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
Thank you for the help!
It was explained well, answering all questions, documents went through and was noted. #'s and people to speak to with current and future questions and concerns. Hopefully on the way to being debt free at a manageable rate and amount!
Reply from CreditAssociates2026-08-07
Thank you so much for your kind words, Benjamin. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Thomas was a very nice person however…
Thomas was a very nice person however the information was not all clear, I was not informed that the program was going to take 3 to 6 moths before settling with my creditors, I found out after I enrolled and that was going to affect my credit tremendously, my gold is to improve my credit score now. I cancelled the enrollment. I do not want to get behind with my creditors in purpose. I got a confirmation email.
Reply from CreditAssociates2026-08-06
We appreciate the stellar review, Julian! Thank you so much. Sincerely, Your Client Success Team