Yonnathan Valdez was the customer…
Yonnathan Valdez was the customer service rep that answered my call. He assisted me very well. He deserves to be acknowledged for his professionalism. Keep up the great work.
DebtUSA (www.debtusa.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Yonnathan Valdez was the customer service rep that answered my call. He assisted me very well. He deserves to be acknowledged for his professionalism. Keep up the great work.
Emmanuel- was very helpful, quick response. Everyone really want to help you :)
Franchelle answered all my questions. and gave e all the information I was asking for the only challenge I had was understanding her a little but she was eager to speak clearly and it all worked out
JUAN MENA HE WAS HELPFUL AND GREAT ON ANSWERING MY QUESTIONS THANK YOU.
I wanted to Thank Annie Rodriguez on helping me on my payment situation. She was professional, honest, respectful and very understanding on struggling situations that get in the way in life ♥️ And oh I also wanted to thank the whole team as well ! They are as important ♥️
Johanna is Fast and Accommodating
I had the most amazing experience concerning my account. Agent Jorge Espinal . He was very professional , caring and answer all my questions. Even ask me about the weather in Alabama . He even ask me how my day was going I told him I wasn’t feeling my best that day. Had such a pleasant personality . I could feel such a beautiful spirit from him. I will proudly recommend Jorge Espinal and DUSA. Keep up good work Jorge! May the Lord continue bless you,.
I called because I could not get into my account. Mr. Victor Florez was very helpful in instructing me. After logging into my account I still could not retrieve the information I was looking for. Mr. Florez was very patient with me, neither he nor I could find where I should go for the information I was looking for, he was not able to see what I was seeing nor I his information. It is confusing but Mr. Florez was very patient and informative to me. I can not tell you how appreciative I am for getting Mr. Florez to talk to, I have worked in offices and know how difficult people can be. Mr. Florez is an asset to your company, in my openion he went above and beyond to try to help me.
I had occasion to call today to discuss my account and Mr. Felix Cespedes who spoke with me at great extremes to clarify my account and the payment status to date. He explained that a settlement may be made withone of my creditor on 23 October.
Nelson Lopez was very friendly and helpful changing personal information provided in my account. Highly recommended!
Excellent service and patience from Yonathan Valdez
Ernesto Great service
Jose guzmsn Made it easy for me to change my payment date
Lorenzo did a great job in assisting me with my payment issue. He had all the answers to my problems. Thank you Lorenzo!
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