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Vehicles & Transportation

Elite Parts

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148 reviews

4.6148 reviews
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About Elite Parts

Data updated
Website
www.eliteparts.org
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (12/12)
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About this business

Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY.We ship spare parts from China directly to your doorstep worldwide.

Written by the business, not verified by us.

Is Elite Parts legit?

Elite Parts (www.eliteparts.org) has a 4.6 out of 5 rating on OK.one, based on 148 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional team for providing remarkably fast shipping, clear tracking updates, and top-tier support throughout the entire ordering process. Many enthusiastic buyers also note that the ordered products arrive safely, fit perfectly during installation, and consistently match their high expectations for quality. People frequently emphasize how reliable the communication is, making every transaction smooth from the initial inquiry all the way to final delivery. Some reviewers were not happy with receiving incorrect items that failed to match online descriptions or fit their vehicle properly during installation.

Auto-generated from all reviews of this business. For reference only.

What people say

Close follow up with the customer from…

Close follow up with the customer from ordering until receiving the shipment

Reply from Elite Parts2024-06-30

Thank you so much for your valuable feedback, Rayyan. We’re happy that our services has met your expectations. Looking forward to assisting you again in purchasing GWM, HAVAL or CHERY spare parts from our website.

it was a great experience

it was a great experience, this is my first time ever purchasing from abroad, i was impressed by the credibility and continuous follow up from eliteparts administrators.

Reply from Elite Parts2024-03-28

Thank you dear for your valuable feedback, we are happy that our service has met your expectations. Looking forward to serving you again in your next order from our website.

The customer service at elite parts was…

The customer service at elite parts was excellent! The team are very helpful. The items are also exactly original as described. Sadly the same couldn’t be said about the courier (Aramex) which whilst added significantly to the cost (in fact more than the products), the package arrived battered and broken. Would be ideal if we could deal directly with an elite parts agent here in Australia, as the GWM vehicles are very popular here.

Reply from Elite Parts2024-03-07

Thank you very much for the positive review. We will work hard to strengthen the packaging materials by using stronger cartons to withstand the difficult shipping conditions in all future orders. We are always happy to serve you and hope to see you again.

The delivery fees are too much

The delivery fees are too much . The delivery fees were not well presented by the time of purchase.

Reply from Elite Parts2023-12-19

Dear valued customer, We are sorry that our service didn’t meet your expectations. However, let us tackle all aspects related to the international shipping from China when purchasing Great Wall Parts from our website. -Regarding the international shipping fees value, it is calculated as per the total package actual weight and never by dimensional weight and accordingly it is the most affordable fees that could be paid for international shipping compared to any other shipping company. Moreover, these fees are determined and paid to Aramex not to Elite Parts and are not paid on our website at the time of purchase, they are paid to Aramex either online or by cash upon delivery. -Regarding illustrating the shipping information on our website, When you reach the checkout step on our website, you will find that the website is clearly mentioning that the international shipping fee is “ Cash on delivery by Aramex (7-15 days), $6 is paid for domestic delivery within China from GWM warehouse to Aramex warehouse.” -Moreover, you will find in each product description on our website both the navigated part weight and a link for Aramex Shipping calculator which you can use to calculate the international shipping fees as per the total shipment actual weight prior to making your purchase from our website. Aramex Shipping calculator link: https://www.shopandship.com/en/rateandfees -You can also refer back to our shipping policy on our website for any more clarification from the below link: https://www.eliteparts.org/pages/shipping-policy Eventually, the website gives you the privilege to purchase GWM parts at reasonable prices even after adding the shipping and customs fees. We hope to see you again.

No clear information from the website…

No clear information from the website regarding international shipping. It mentioned shipping calculated at the checkout but had to pay separately to shipping company which is more than 50 % of the product value.

Reply from Elite Parts2023-12-13

Dear valued customer, We are sorry that our service didn’t meet your expected requirements. However, kindly let us clarify to you all the aspects related to the international shipping when purchasing Great Wall auto-parts from our website. -We agree with you that the website is mentioning that shipping is calculated at checkout. But, when you reach the checkout step on our website, you will find that the website is clearly mentioning that the international shipping fee is “ Cash on delivery by Aramex (7-15 days), $6 is paid for domestic delivery within China from GWM warehouse to Aramex warehouse.” -Moreover, you will find in each product description on our website both the navigated part weight and a link for Aramex Shipping calculator which you can use to calculate the international shipping fees as per the total shipment actual weight prior to making your purchase from our website. Aramex Shipping calculator link: https://www.shopandship.com/en/rateandfees -You can also refer back to our shipping policy on our website from the below link: https://www.eliteparts.org/pages/shipping-policy Eventually, the website gives you the privilege to purchase GWM parts at reasonable prices even after adding the shipping and customs fees. We hope to see you again.

Great experience

The customer service was absolutely great, and the product received was unscathed. However the shipping quote was not included on your initial purchase from the site so you will be stung by hefty shipping fee.

Reply from Elite Parts2023-11-30

Thanks a lot dear for your valuable feedback, we are glad that our service has met your expectations. However, you can know the shipping fees for your shipment prior to making your purchase by using Aramex “Shop&Ship” shipping calculator which calculates shipping fees as per the total shipment actual weight. Moreover, you can find in each product description on our website the actual weight of the product and a link that refers you to SNS shipping calculator. Also, you can refer back to us for any queries regarding the shipping.

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