ExecuCar (www.execucar.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 59 of them were added in the last 12 months. Last updated 2026-08-10.
Just seamless service after a day of airports. Safe, reliable, and READY!
Thanks so much for the 5 stars, Debbie! After a long day of airports, seamless service is exactly what you need. We're glad the provider was safe, reliable, and ready to go when you were. We appreciate you sharing your experience!
Good service and the driver is very friendly and polite.
Thanks so much for the 5 stars, Ellen! We're glad the provider was friendly and polite. We really appreciate you taking the time to share your experience!
We used ExecuCar for the first time in May for both a ride to the airport and picking us up from the airport. Both of the trips were flawless with a great driver. Pickups were on time and our driver was friendly and helpful. Are rideshare services less expensive? Yes, but you won't get this level of service and vehicles that you do with ExecuCar. We have another major cruise coming up in a couple of months and I'm booking ExecuCar to and from the airport so there is one less thing that I have to stress over.
Thank you so much for the wonderful review, Roger! We're thrilled to hear both trips were flawless, pickups were on time, and the provider was friendly and helpful. It means a lot that you see the value in the level of service and vehicles ExecuCar offers. We'd love to be your go-to for that upcoming cruise and take one more thing off your plate. See you soon!
Execucar always has excellent customer service. Especially when plans change in the middle of the night. You are given a number to call on your confirmation invoice in case of any changes. This is extremely helpful
Thanks so much for the great review, Lorelei! Plans changing in the middle of the night is exactly when good customer service matters most, so we're glad having that number on your confirmation invoice made things easier. We really appreciate you sharing your experience!
ExecuCar drivers are courteous and entirely professional. The are focused on providing a safe, smooth ride. I confidently and enthusiastically recommend them!
Thanks so much for the wonderful review, Jim! Courteous, professional, and focused on a safe, smooth ride is exactly what we aim for. We really appreciate the confident and enthusiastic recommendation!
I highly recommend ExecuCar for airport transfers in Houston. Both of my trips (to and from IAH) were incredibly smooth. The driver was a true professional—courteous, safe, and perfectly on time. The vehicle was spotless, and they flawlessly handled my scheduling requests. I will absolutely use them again!
Thank you so much for the fantastic review, Julie! We're thrilled to hear both trips to and from IAH were incredibly smooth, the provider was courteous, safe, and perfectly on time, and the vehicle was spotless. Handling scheduling requests seamlessly is just as important as the ride itself, so we're glad it all came together. We'd love to have you ride with us again in Houston anytime!
Thanks so much for the 5 stars, Stephen! We're glad the provider arrived early and that your ride was very comfortable. We really appreciate you taking the time to share!
It really pains me to feel (100%) compelled to leave this review, but my husband, and his company, used to use Execucar right up through a few years ago and we, too, personally used them. My God has this company ever gone straight to H in a handbasket. The reason that I will not mention our driver's name from last (last!) prior trip, is because he went out on a limb for us by parking in an area where he could've gotten a ticket. Why did he feel compelled to do this?? Because he could not understand plain and simple instructions (due to an inability to understand English, apparently) that my husband gave him about "where" he should meet us at LAX. He was about 15 minutes late and there we were...the two us standing by the luggage claim with too much luggage for two people and only one cart to handle. We needed him...but we do appreciate the (desperate) risk that he took to get to us....by risking getting a ticket. THIS, however, is the problem: I told my husband that I "pray" that we don't get a driver (Morteza K.) that we got during our prior vacation before the one that we just got back from at the end of this past week. My husband said, "Don't worry, chances are that we won't". Well, well...we were standing at the curbside at LAX waiting for the driver and my husband said, "Oh, nooo. You won't believe this...it's Mr. Cologne again." (Prior trip: He had so much cologne on that I put on a mask and was trying to keep my nose out the window and had told my husband that I was feeling nauseated and a bit dizzy during our last trip with Morteza K.) I said, "Oh, my God, no. You're sitting behind Morteza this time." As he pulled up in his vehicle, I started walking toward his vehicle as he was getting out of it. He walked around the back of it and with the SAME dead expression on his face that he had prior to getting out of the vehicle, he just glared and looked straight at me...No "Hello", No "How are you?", "Did you have a nice trip?", No "Good evening". Nothing! (very, very creepy). Additionally, when a slight breeze blew, as he was about 8 or 9 feet away from me and my husband, we could smell the absolute "bellowing" of his (terrible) cologne. When we got in the car, we immediately rolled down the windows -- the cologne scent was inconceivable, offensive, and nauseating. He barely understood any English that my husband was telling him. Instead of Morteza just taking my husband's word that he would let him (Morteza) know about an alternate route that he should take VERY CLOSE to our house (because the one guiding Morteza on his GPS was closed), Morteza whips out his phone on a curvy road, pitch black dark road with "some" street lights on it, and readjusts his GPS on his phone. Thank goodness that we did not swerve into the few cars that did pass us on this road late at night. Either he did NOT understand what my husband said to him that HE would give him a few instructions as we got closer to our house OR the driver couldn't be bothered by getting "any" instructions from a customer and arrogance overtook him. This company USED TO be so good for a good number of years...but about this past year or so...WHAT THE 'H' HAPPENED? Are you a male with a pulse?? Execucar will hire you as one of their drivers. NEVER again will use this company. Never.
Thank you for taking the time to share this, and please accept our sincere apologies. This is not the experience we want for any customer, especially one who has been loyal to ExecuCar for years. The late arrival, the repeat cologne issue, and the driver using his phone for GPS on a dark, curvy road are serious concerns that deserve a direct follow-up. Please reach out to [email protected] so we can address the specific trips. We truly appreciate the trust you and your husband placed in us over the years, and we're sorry we let you down.
Execucar drivers are polite and helpful. I have used the service many times and it has always been first class. Thanks.
Thanks so much for the 5 stars and for being a repeat customer! We're glad the drivers have consistently been polite and helpful, and that your experience has always been first class. We really appreciate your continued loyalty!
Easy to book. Driver and van were polite and perfect. Highly recommend.
Thanks so much for the 5 stars, Andy! We're glad booking was easy and that the provider and van were polite and perfect. We really appreciate the recommendation!
My experience was five star from the driver to the pick up to the drop off. Very courteous drove very well. I would definitely use again.
Thanks so much for the wonderful review, Cheryl! We're thrilled your experience was five star from pickup to drop off, and that the provider was courteous and a great driver. We'd love to have you ride with us again anytime!
The driver arrived early and everything went well.
Thanks so much for the 5 stars, Michael! We're glad the provider arrived early and that everything went smoothly. We appreciate you taking the time to share!
Thanks so much for the 5 stars, James! Great service every time is exactly what we aim for, and we're glad that's been your experience. We really appreciate your continued loyalty!
Second time using this company Excellent service both times. Fair prices too!
Thanks so much for the wonderful review, Lynn! We're glad both trips have been excellent and that the pricing felt fair. We'd love to have you ride with us again anytime!
Driver was very professional and patient due to our flight was delayed.
Thanks so much for the 5 stars, Andrew! Flight delays can throw off the whole day, so we're glad the provider was professional and patient while waiting for you. We really appreciate you sharing your experience!
I never fill out surveys but felt compelled to for this ride service to and from the airport. They have never let me down even when the flight is hours late, they come and pick me up and get me home.
Thanks so much for taking the time to share this, Paula, especially since surveys aren't usually your thing! It means a lot to hear that we've never let you down, even when flights run hours late. Getting you home safely is exactly what we're here for. We really appreciate your loyalty!
We really like using this app. User friendly. Drivers are professional, friendly & safe drivers. Clean cars. Always on time.
Thanks so much for the great review, Carol! We're glad the app is user friendly and that the drivers have been professional, friendly, safe, and always on time with clean cars. That consistency is exactly what we aim for. We really appreciate you sharing!
Our car was immaculate, the service fantastic, and our driver being a local gave us fantastic recommendations for meals and site seeing.
Thanks so much for the wonderful review, Pete! We're thrilled the car was immaculate, the service was fantastic, and that the provider even shared some great local recommendations for meals and sightseeing. That extra touch really makes a trip. We appreciate you sharing!
JJ Great driver? Great communication. Was there on time had no wait time whatsoever. Switch gates on queue when American changed it outstanding job.
Thanks so much for the great review, Matt! We're glad JJ had great communication, was on time with no wait, and switched gates on the fly when American changed things up. That kind of flexibility makes all the difference. We really appreciate you sharing!
On time pickup. Great communication. Driver was courteous
Thanks for the 5 stars, Debbie! On-time pickup, great communication, and a courteous driver is exactly what we aim for. We appreciate you taking the time to share your experience!
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