At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.
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Is Health IQ legit?
Health IQ (www.healthiq.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 58% of negative reviews. Last updated 2026-08-12.
This makes me think that this is some kind of fraud because they call 5-6 times a day always at a different phone number each time.
It's possible it's legit, but they have fraudulent telephone practices.
Reply from Health IQ2022-12-09
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to [email protected], we can ensure you are on our internal Do Not Call list.
My agent was Crystal Coble. She was the most helpful agent I have ever spoken with. Kind, personable, courteous & the most patient agent I've ever spoken with as I'm an insurance dummy. She knows her stuff & related to me with excellence. She's a keeper. 🥰
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your experience with Health IQ, and we'll be sure to pass your note along to your agent.
Scam alert!
I have blocked over 50 calls from this scam and still get calls almost every day. Beware it’s a total scam.
What part of DO NOT CALL ME do they not understand?
I feel sorry for the people who fall for this scam.
I’m sick of it.
I have sent scam alerts to everyone I know over 65..their target victims
Block them all. They do not follow the do not call registry..
Reply from Health IQ2022-12-09
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to [email protected], we can ensure you are on our internal Do Not Call list.
Tony Cain is very knowledgeable and asked probing questions as to what was important to me for the upcoming year. I called him on Sunday 12/4/2022 left a message and he called me back! I look forward to talking again to in the next enrollment period to see what's new. My wife will be contacting Tony in January.
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.
The staff are very friendly ,courteous, kind and informative, thank you
I was impressed the lady that helped me was very knowledgeable and informative thanks to her explaining everything I now understand how Medicare and Medicaid works thanks a million
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Expected situation and your reps from great listening skills respectful and they took their time with me…
Expected situation and your reps from the first one who answered the phone until I got the second one with who I was referred and he finished everything he heard everything that I had to say that's the account of customer service I like
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy you had a 5-star experience with Health IQ.
Everything was explained to me in terms I can understand. Not understanding alot about medicare and supplemental insurance, that was big for me. She laid out step by step comparison to my current insurance and saved me alot of money in addition to extra benefits
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
I had to call 3X for my husband.because the first 2x I could not understand them. I ONLY SPEAK ENGLISH! Finally the 3rd caller was someone who spoke very clearly.
Reply from Health IQ2022-12-09
We aim to provide exceptional service, and we’re sorry that your experience was less than that. Your feedback matters and will be used to help guide the positive changes we make to our customer’s experience.
Agent was very helpful and was very patient with me. Space she explained everything that I needed to know. I’m glad she was very patient with me and very personable.
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Health IQ Maria was very knowledgeable and helpful helpful she…
Health IQ Maria was very helpful she knew the information she went above and beyond to help me get my primary care doctor and I'm very thankful to your company if I have any problems she gave me a direct number so she can help with that also.
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.
She was very friendly and knowledgeable. She also was very patient with me while I found accurate information. She also took time to explain my questions and services I was eligible for.
Reply from Health IQ2022-12-09
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Do Not Call Law violating unwanted sales caller Health IQ
The Do Not Call Law violating scam robo sales criminals have been calling here for years in violation of the Law and our demands to stop these totally unwanted and NEVER requested ( one of their lies ) Medicare ad on illegal sales calls .
Reply from Health IQ2022-12-09
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to [email protected], we can ensure you are on our internal Do Not Call list.
I work overseas. I am of retirement age, but I don’t/can’t use Medicare services since it only applies to US residence.
I have asked Health IQ to stop calling me since the time difference is 12 hours. I leave my phone on for emergency purposes during the night. Their calls are reaching me in the middle of the night.
I have repeatedly asked to be taken off the all list. After many unsuccessful attempts , have started blocking their numbers. More than a dozen blocked so far but they use different numbers to call to get around that attempt.
When I return to the US, I can assure you that I will never deal with this company. They are the most inconsiderate people I have spoken with and I hope there is a regulatory agency working to stop them from harassing others in the same way.
Reply from Health IQ2022-12-09
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to [email protected], we can ensure you are on our internal Do Not Call list.
I have received 11 calls in the last four days. I have repeatedly said I'm not interested, yet they refuse to do take no for answer.
Reply from Health IQ2022-12-09
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to [email protected], we can ensure you are on our internal Do Not Call list.
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